Bella Vegas is a casino that ought to be avoided due to their unscrupulous business practices, lack of transparency and the terrible way they handle customer complaints. Founded in 2001, they started off as a respectable player in the industry. This all changed when the holding group Grand Prive decided to change their software platform from Microgaming to Saucify, better known as BetOnSoft. The reason for this was that Microgaming decided to leave the US market and Bella Vegas wanted to keep their US customers. But what they didn’t do was to inform their affiliates, advertisers and business partners of the changes and shut down the affiliate programs unilaterally.
When this happened in 2008, thousands of affiliates’ contracts were nullified and they were no longer receiving advertising revenues from the casino even though the Bella Vegas continues to run. And this is not an isolated event and the entire Grand Prive group was affected. They weren’t squeaky keep cleaning in the beginning either as they were also implicated in paying their business partners far less than the agreed-upon amounts for marketing and advertising their sites
There have also been numerous complaints about them not paying out legitimate winnings and they do not take the effort to respond in some cases, even when given the opportunity to respond from other portals.
If this is not a concern for you, Bella Vegas still runs a fairly tight ship with128-bit SSL encryption and is iTech Labs approved. They have recently added instant play which is accessible via the website browser; software options include that for Mac OSx and are Windows compatible and not to mention smartphones and tablets as well.
They do provide a 100% match bonus up to $100 on first deposits but only if you have a USD, CAD, GBP or Euro account. This bonus is subject to a hefty 40 times wagering requirement but they do allow Video Poker, Blackjack and Craps to count towards it even though it’s a tiny percentage, where some casinos don’t even allow that all. Another mark against them is that when you do a first-time withdrawal, your bonus is immediately written off and the minimum amount to withdraw is a hundred units of currency.
Games at Bella Vegas
Bella Vegas supports a very small selection of table games. Try your hand at Three Card poker; Single Deck, Atlantic City or European blackjack. Punto Banco is also firm favourite along with roulette and craps. We take a stab at Super Keno, Captain Keno and Berry Picker Keno. They do have an incredible selection of 34 different video pokers like Aces and Faces, Deuces and Joker, Deuces Wild, Rocca Jackson and Double Bonus.
4.2
I mean I've never won BUT I will say they are responsive and don't mind sliding spins here .
3
Average
So far I signed up but the coupon code 50 wild does not work it says it's not valid. I'll attempt to look up another coat I guess and update my review after I'm able to claim one.
3
Ok
This casino has great potential, but unfortunately, it's true that the ball drops when it comes to withdrawal times. The times listed in above review are WAY off. On their site says for btc withdrawal 2-5 business days. That's not true either. I called them an hour ago because my withdrawal said processed, Finally! But I hadn't received anything it takes about 5 business days up to 5 for it to get into process mode apparently and I wasn't mode apparently and I was informed tonight that it's gonna be probably another up to 5 days! What is that about it's like you processed the payment but now you're just letting it sit in limbo Why push the button and send it people it's bitcoin what the h***? UPDATE: I came back to update this because I did receive my Bitcoin payout 30 minutes ago. So total timeframe (for me) took from July 13-19th. 6 days
1.1
Dislike
I feel like this is another one of the RTG sites that are scam sites. Getting verified was a nightmare and the games seem to play very very tight compared to other RTG casinos. Customer service seem very knowledgeable and at times a bit cold and unfriendly
2.9
Liked it
I like the daily tournaments. I have not had a cash out experience with them. But generally I enjoy playing here. They have Saucify games and also Betsoft
0.6
Bella Vegas Casino is a scam. By far, the worst online casino I have experienced all these years. I was shocked to see a bonus I had slowly worked up to $765 and the next day when I logged on $0. You want to piss me off, take my money from me. I read some of the other reviews and sure enough, others have had their money stolen as well. When will places like these pay for the crimes they commit?
I played here with a free chip. I got to $1000. The next day I checked my account and I had a zero balance. I contacted them and I said I had $1000 in my balance why is it zero. They said they will look into it and they will contact me when they investigate. I waited a week and contacted them again and they gave me the same story. I waited another week and contacted them and they gave me the same story so i said what kind of a casino is this u guys are crooks and the cs rep told me to cool it or he will ban my account. what an asshole. i wanted to sue them but i have to go to mexico. it cost $1000 just to get there.
1
Stay away from this casino... they dont pay you, and they delete your winnings and give no reason.. and support is the worst you cannot verify who you are by talking to online chat and then send needed documents like every other casino.. You can only verify by phone
0.9
Ok
One of the worst casinos. It doesnt get much worse. I dont even know where to begin with this site. Everything is bad. Luckily I never attempted a withdrawal or won something big here, otherwise I would get headache trying to get a withdrawal from this criminals. I did try a small withdrawal 1 year ago never got it. Delete my account, worst casino.
1.5
This is standard family of saucify software member with damn bad support, very delaying or frustrating withdrawal time frames or even no withdrawal if they don't like Your name. These guys is doing dirty business and it seems they are popular between USA players. US players, don't support the site with Your money.