UPTOWN ACES

So got lucky and won 20,000.00. I go to take care of kyc and it says should take 2-10 min. SOMETIMES it can take 3-5 business days. Well surprise, surprise... mine is going to take 3-5 business. Complete and utter B.S.! They said its because some problem with documents but they dont know what so it has to be manually reviewed. Absolute B.S. I never have a problem verifying. In fact, I just verified with thier payment processor minutes before and no problem. The ONLY reason its going to take this long is because I have 20k to withdraw! Takes all of the joy of winning right out. These ppl suck. Now I get to sit and wait and sit and wait. No reason they cant verify right now.

I wish I could add screenshots. I finally got the bonus on this casino after pressing the button 500 times in a row and the very second I get the bonus they show a notification across the screen saying I have been kicked for extended inactivity. Which is impossible because I just press the button 500 times in a row without stopping. The very second I finally get the bonus. They pull this crap. TOTALLY RIGGED. NO ONE PLAY ON THIS CASINO UNLESS YOU WANNA GET CHEATED OUT OF YOUR MONEY AND GET NO HELP FROM CUSTOMER SUPPORT!!!!!! COMPLETE CHEATERS

I want to see the reason I dislike this casino was due to the fact that in the beginning when I signed up for it it said that Washington plays were allowed to play on there I tried the whole Casino I was able to sign up and then a day later I was automatically blocked from my account I tried to regaining access and I was mad by a really rude support person and I asked him why was my account blocked and I was mad back with one second please literally like 34 minutes later and I finally got a response back and it was because I guess I'm not allowed to play from the local region I stay in and it was just all back from then on no good no bueno8

Just another less than average casino. Not the best selection of games. Nothiing that stands out. Nothing happened to make me never want to play here again, but also nothing that makes me want to go back. Just meh

This one is one of those that have special skills in wasting people time. I registered an account, tried to activate bonus code, they asked me to verify email, after I verified it They said “My account is not eligible for free bonus “ finally I asked them politely to just closed the account. In the casino online when there is a chance to communicate with someone there is rude to hear that you are not eligible for free bonus I think

This is one of the first online casino ive ever played. But i left them because of how long they took to pay me each time i won. They have nice bonus selection. Another thing i disnt like was how long it took to get verified

I didn’t cash out this time.. But I still gave a fair rating of 4.5. The welcome chip was very generous and appreciated. And the max cashout from the chip is great if you get lucky enough to get there. So just with that you are getting a great start. As I understand they also have an app you can download. But I just stayed in my browser for now. I did enjoy playing here. And I would consider making a deposit as they also have a good first time deposit welcome package. Of course I would have preferred to cashout, who wouldn’t? But that’s usually a deciding factor whenever I consider depositing, if I was able to successfully cashout out and considering the overall process of cashing out, if it was problematic and the thresholds for cashing out are also given some weight and consideration. So despite not reaching cashout, I might still consider depositing. Especially since they were so generous with not just the chip but also with the max cashout from the free chip. I feel like that deserves to at least be acknowledged and rewarded, regardless of skill issues or not cashing out. Just my worthless two cents.

Uptown aces is a lot like Oz win they cater more to the existing player than the new ones banking is same as Oz win 48 hours to get your money on withdrawals which again is way above average deposits are easy they have very high deposit bonuses 30 to 50 or $80 not very many lower deposites on all this is one of my top five casino I have one money at in quite a bit

This is not a bad casino to play in… though I never tried cashing out with these guys, so I lack that knowledge. However, they do have a good platform/ganes to play with… and welcome package… which is always nice

Hi Colemorlan4, We are sorry to hear about your experience. Account verification is an important step to make sure your player account and our platorm stays secure. Sometimes the process can take a few days if manual review of the documents is required, however, we do not time the completion of this according to game play or other player activities. Now that your account is verified, you can enjoy smooth and secure withdrawals. Thank you for your patience and understanding.