Jackspay Casino
IS CLOSED SINCE 06/10/2022
Closed Casino
1
Dislike
this casino brand with a bad reputation , be careful - please stay away from this place
To preface this review, I am someone who has passed 100,000$ in deposits with JacksPay, not a casual player. JacksPay has been withholding payment for not only me, but it seems like many other people. I have pending withdrawals since May. The total remainder is $5625. They have been coming up with a variety of excuses on why the payments are delayed. Just recently, funds have come into their BTC wallet, and they still have not paid out anything. Save your money for until they fix their problems. Ghost casino at the moment, live chat is unreachable as well.
Hello Eskimocubee, we've contacted the casino rep regarding your case and we'll update you as soon as we get a reply.
0.3
Decent slots , but support is misleading sometimes , saying that you need to wait for an important person from the withdrawal department and etc. Withdrawals times are unacceptably long.
1.5
Jackspay supports a huge list of cryptocurrencies, unfortunately "Cashout pending time" are far from 48 hours
1
Dislike
yes this is a great casino but the withdrawal time is very frustrating... if you want to get paid fast you should choose another casino
Dislike
Payout is not within 48 hrs nor 5 days. I cashed out thru Bitcoin 3 times and it never hit my account. After waiting 2 weeks I reversed my withdrawal, cashed out again, waited for payment another 7 days then reversed again n played it all back. It's a no for me.
5
Awesome
Jack’s pay is Another one of my favorites. They always have great bonuses for me. They have become one of my best coffee drinking week up in the morning routines :-)
0.1
It locked my account after I just registered and didn't let me log in at all. Bs casino
0.3
Dislike
Avoid at all costs. They spam your inbox with free spins with crazy restrictions on them, including a vague playthrough requirement that they make up afterwards. Even if you get lucky and win the $25 max cash-out associated with some of the promotions, they will ask for your documents and then just close your account. If they will do this over $25, imagine what they would do for actual money. The cost that this dinosaur of a platform wasted on rejecting a $25 payout was likely much more than that, which is the silver lining in this cloud of a story.
3.7
Liked it
I'm really warming up to the casino, I was a little leery about trying it because of some things that I've read about the sister casinos, but they have been very generous with the free Spin offers and I've been doing very well here. I like to take a break from RTG casinos every once in awhile and there are few others that I usually go to but for some reason this one it's fast becoming one of my favorites. I've yet to pull a serious win here but if I want to spend some time and grind out a few hours session it's not impossible to hit the requirements. I definitely like this casino and I will update my review if I hit something big and end up loving this casino LOL.
0.1
they may not pay you and ban your account just because you only met 106% wagering requirements , lol , so stay away from this casino !
4.5
Liked it
awesome rival slots , and great support ! Bitcoin accepted here , so it is absolutely recomended
Will give Jack's an average rating. Had no problem redeeming bonus. The modern look they say...to me the look and setup of the casino was pretty basic and vanilla. Wage requirements are pretty on par to other casinos. Withdrawal times again about average. 2 day processing and 5 days to receive. No slot tournaments which I really do enjoy and look for in a online casino. Also very few table games with none being any poker game. I like 3 card and ride em etc..With nothing in my opinion that makes Jack's stand out and no tournaments and very little table games it will not be a casino that I will be playing. Not bad ...just not quite what I'm looking for.
3.6
Casino is going to blow up, this is going to be one of the top casinos around I guarantee it. I have a very good feeling about everything involved with this Casino
2.3
Average
average is not keeping up with the rest of the seamlessly endless stream of casinos. finding your niche staff and platform will serve you well. good luck.
2.5
Ok
Jackpot Casino is still really young and I could forgive them for the buggy site for that. I can't forgive them for their terrible customer service though. I had a lot of issues registering on the site and as a result and deduct how to speak with customer service for over an hour. It really left a sour taste in my mouth and I wasn't too much enjoying the place by the time I got to actually playing as for the gameplay it's decent and has a nice selection of games I never got to the point of the payout so I can't give you advice on that but just be aware that the site is a little buggy but please forgive them because they are new!
3.3
Liked it
I enjoyed playing at JacksPay Casino. I was able to redeem the bonus fairly easy, but am hesitant to deposit money - especially after reading some of the reviews I have read. All in all, ill pop in and out to check it out again.
Liked it
I enjoyed playing at JacksPay Casino , no hassles when redeeming bonus. The games choices were great and I plan on returning to play again. Thanks LCB!
3.7
@ roxcbrown - could you please send me your casino username to private message inbox and we'll get in touch with the Casino Representative.
0.7
So I found out that I had opened two accounts and this happens more than once for me.Yes guilty..I have been playing for so long and so many come out new with similar names and so I've done it but if I happen to have two sometimes I can't get in for whatever reason . Well here I get in my account successfully and I love the games at these casinos. So I gave them a chance and they sent numerous no de. bonuses and free spins to my phone and email. I started playing them and then I decided to deposit This is all done in one account that I started receiving incentives from.At this point i am not having a clue i had an open acct. previously. I deposited 3 or 4 times here and they took my deposits. I finally hit a small amount to withdraw, $100 , I think .. So I request payout all docs have been verified and then I go back to login and they locked it. I went to chat and was able to do that while not logged in. I told him what happen, he checked it out and it was then I found out there was another one. So instead of closing the other since it wasn't used , they said I violated by having the two accounts. Well ok, but I asked why they took my deposits if thats the case ? I'm playing and spending lots of time trying to win and when i asked , he said its just the policy, but he did say that they would refund all my deposits which I think is fair but noone answers the emials now and I'm having a hard time getting a rep. So in a nutshell thats enough to piss me off.lol sorry so long!!
2.4
Average
I could claim 2 bonus but did not much enjoy playing them as the mobile site is terrible. The whole site looks like they didn't have much enthusiasm to make it at all. I won't returning back there
4
Liked it
Jacks Pay was a very nice casino with actually 2 bonuses to claim for free spins!!! The first one is Cleopatra's Coins and I actually got the bonus games twice in those 25 spins. Head back to the cashier and you can also get 25 spins on Dark Hearts, another offer without making a deposit. I enjoyed the fact that after your bonus spins were over you didn't have to stay and play on the same game with the money that you did win. Ill play here again
Ok
I tried claiming the promo code LCB10JJAGUAR and was told they do not accept players from Canada although it says players from Canada are accepted at this casino, at the top of this page. Could someone verify if this is correct?
4.9
Awesome
BEST Rivals casino hands down. I have played most if not all rival casinos for US players. So to speak plainly, JacksPay.com's customer service is phenomenal, specially speaking the customer service supervisor Taylor is the best I have dealt with anywhere. He's extremely efficient, professional, and patient. As for the game play, its great for any Rivals casino fan. Can't speak to the other software. As far as the bonuses, loyalty chips, cashback, etc go, I will challenge anyone to find better. So, top to bottom. this is BY FAR,, the BEST rivals casino on the market for US players. Should hit Taylor up and see what ya think.. I have written a few of reviews on here, and i believe this is my first positive one. . One drawback, in ref to their cust service,, is thier hours of operation. Basically, you can only reach em between 8:00 am - 10:00 pm (central time). Hope you find this review helpful. Vickers
3.7
@Rikesh Kayastha - could you please send me your casino username to PM inbox and we'll get in touch with the Casino Representative.
They send me a bonus. I successfully wagered it and tried to make a withdrawal. It was pending, they said it will be processed soon. But, they locked my account. No support representatives, they are a ghost casino till now. I have not violated any terms and conditions.
I liked this casino but enjoy also playing with their bonuses, though It goes fast too . But I enjoy there playing!
3.4
Liked it
I liked this casino, It has the ususal Rival games, which I like anyway. They offer decent bonuses and play was long lasting and smooth game operation. The only downside I could find was that the customer service is not available 24/7.
2.1
Ok
Wasn't really impressed.. with the layout.. with the games... It was just.. an ok time... Not one I'll be playing at regularly
3.7
@ Tony Wells - please private message me your casino username and we're going to contact the Casino Representative.
3
I claimed the 300% match bonus yesterday but didn't see anything in the promotion about 100 spins so before I claimed it I went to live chat and asked. Someone named Taylor told me yes they honored the 100 spins just claim the promotion and after I was through the spins would appear in my cashier/promotion area. Well after losing my bonus I went to claim the spins which were not there. I tried to reach them via live chat to which they were completely unresponsive. I waited with the chat window open for over an hour. Sent them an email and have not heard back. Tried live chat again just a moment ago and still no response whatsoever. Very unprofessional to not answer me on live chat when I got a quick response the first time before making the deposit.
4
Liked it
not bad all,well a lot of the slots I like.. Nothing really stood out for me I will have to give them a few more spins
4.5
Awesome
Pros: Excellent customer service, wide selection of games, high limits, great VIP program Cons: Withdrawals not as fast as I'd like.
3.7
Average
had the few spins on cleopatra's coins and won less than 5 dollars. it was soon gone as i continued to play cleopatra's coins. it's not where i will be spending my money. i have played on several other casinos and Jacks Pay is a little more difficult to maneuver around and the promos arent as good as other casinos. sorry guys i just thought yall were average.
I initiated a withdrawal request for $135.48 via Bitcoin 9/20. Inquired about it a few times and, after waiting a very long time for chat service each time, repeatedly told they were placing a "rush" on processing it and was told repeatedly I would be paid "the next day"...numerous times. Jack's Pay does not pay...
4.2
Liked it
Played few spins on 'Cleopatra's Coins'. Then used up all the winnings on 'Tiger's Claw' Did not get to play much as all the cash was got used up.
3
Ok
took the bonus and got nowhere really i mean hte layout was alright and the games were semi not too many to choose from and seem like older type games! all in all i would mehh just say its so so!
3.7
@shawn69 - could you please send me your casino username in PM inbox and we'll get in touch with the Casino Representative.
2.5
Ok
Well someone can help please ? i was an issue with them today !! ok I won a lot I was diamond VIP so they gave me a lot of deposits bonuses , as per gold member and diamond members so at the cashier I had very much reversal and deposits bonus !! I played and as I said here I won a lot , 6600 euros since a month , used bonuses and reversal and they never said nothing !! they paid regulary , but the last winning of 1860 has been paid with late so yesteday I deposited without bonuses because they all removed all , I won a lot it is normal I said nothing !! I deposited a little 25 euros and won 700 euros !! I got the email for my winning , so all was ok but today , I get another email saying im a bonus abuse , and they closed my account and void my winning !! I m not ok because they let me deposit and play and when I won again they said im a bonus abuse , the winning of the 700 euros were played without bonus !! and when I trtied to log in my account just 10 mn ago , they do not say that I m not allowed to login , but , ' the site is not available in your region !! etc etc can you help please ?
3.2
Liked it
It was cool not the best not the worst ... I had a bit of fun but not sure I’d spend a ton of money in there due to reviews and seems like random wins & loses are not exactly RANDOM.. but all in all was pretty cool
3.9
Liked it
Took bonus and won about $150 by the time I got done with that game. Made play thru. Didn’t cash out but seemed simple had I done it. Had fun.
2.5
Ok
update ! as I said I cashed out on august 10 th , 2 days pending worked , I get paid yesteday , yes yesteday saturday euros 2500 ! the max weekly we can ! so I only waited 3 business days after pending days to get money by bitcoin !! i definitely give 5 stars at Jackpay and say a big thank to Taylor L :)
2.5
Ok
wah !! I won once here but I all replayed and lose tried many times to win something , but I haven't , I only have a lot of fun here but , on monday 12th this month , I win a little and replayed my winning with a reversal , and get the max cashout of 1250 euros ! and I deposited again , win again a little and played again with a reversal bonus and was able to cashout 3750 euros !! I did it too :) so , as you said , we can only cashout 2500 euros a week , and my balance is also 2500 , waiting the next week to cashout again :: I m waiting the payout now for the first withdrawal :) hope the do not take a long time there is Taylor L at the live help , he is awasome for help and tell all that I asked , I m happy with this casino too , will make an update when I receive my money , and maybe I change the stars rating :P I wish you good luck to all
3
Ok
Have nothing against this casino group at the moment, but nothing really leaning in their favor either... played my ndb's and didn't do great, deposited to give them a shot and last rapidly, the usual. They do have a pretty wide selection of slots if that's what you're into, but I dont see myself playing here much in the future. Who knows tho? the gambling gods toy with us for their amusement, and we are merely their puppets and play things xD Good luck, wherever you choose to lay your bets. Cheers, Khamo
3.7
@Bubino - could you please private message me your casino username and we'll check what's going on with the Casino Representative.
0.1
Dislike
When filling out the registration form, everything went well ... I was just stopped when I wanted to confirm it, so it's not possible ... maybe JacksPay casino does not accept players from Slovakia, but I'm not sure because I couldn't confirm the registration ...
3
HEy LCB crew, I am giving this site a 3 of 5 because the game section was impressive. However, too many freebies and they stop giving you the freebies you earned without making a pretty good sized deposit.
1.6
Dislike
ja hab mich angemeldet und das wars dann auch schon. Keinen Bonus 25 FS nicht erhalten.Diana1323
My experience with Jackpays is good. I discovered them through lcb and signed up. I received the welcome bonus played through and managed to win a decent amount. Easy withdraw no veryfication process. The game selection is great and smooth. Sometimes I get error on screen during playing but all ok. I blame my net provider too . I am happy custemer.
3
Average
Well i did not have the best experience with Jackspay ! I used the free spins which Lcb promotes but i won only few cents and I loose fast in the same slot!Hope next time to be more lucky !Finally i want to mention that i like the slots it offers such as Golden Gorilla slot and Cirque du Slots!
3.3
Great casino overall just kinda upset and wasn’t aware that I only had 24 hours to claim my cash back :( I’m not a huge rivalry but the instant cash outs make up for it
3.1
Ok
It's ok nothing different the same games same software ....from all the rest .....wheres the originality and creative spin
5
Decent casino I got the promo won and made a deposit. However they need to work on Crypto withdrawal time
2.5
Ok
hello there I signed with your link and get several free spins , free chip euros 30 etc etc !! and I do not understand why , but I am been upgraded gold member only after my first deposit and get 15% cashback this morning !! i love this casino because they have rival games , scary rich , fixer upper and so much rival slots beloved by me :p !! I rated the casino 4/5 because i love it , but if the payouts are fast ( i have not win at this time ) i surely give them 5/5 thank again LCB to find this one for us we can reverse a part of our winnings and take a special bonus !! if I only win 25 I can do it , but they have max cashout !! but several of their deposits bonuses do not have !! great
4
Liked it
Great casino overall just kinda upset and wasn’t aware that I only had 24 hours to claim my cash back :( I’m not a huge rivalry but the instant cash outs make up for it
5
Awesome
Was lucky enough to cash out $100 from the 25 free spins sign up offer. Sent in id and proof of address, deposited $25 and received the withdraw within 5 days. Not bad.
5
Like it so far, deposited, lost, then asked for a free bonus, and they gave it to me! Won $149 on the meduasa game , betting .40 cents
2
Ok
Just played 20 free spins on Wrath of Medussa from an email promo. Won about $2.20 and spun it off with a couple of line hits that were way less than the bet. Nothing special about this type of online casino.
3
Ok
Easy to navigate and fun to play at casino. I wish it was more than 25 free spins. It just wasn't enough to familiarize myself with the casino and left me wanting more.
5
Awesome
I was lucky enough to clear the wagering requirements on the free spin bonus and request a $100 withdrawel. Had to send documents, which were verified in just a few minutes. Support was helpful. Good game selection, a nice change from all the RTG games. Expecting withdraw to process within 48 hours. :)
3
I'm generally not a big fan of the RTG software but it's an okay casino. Nothing special
great game all i need now is money to deposit fun casino and good graphics and speed real fast loading.
3.9
Liked it
Claimed that no deposit bonus for 25 free spins & won I think it was .89 cents. Didn’t win a thing on the few spins that I played with that. Oh well. Sign up was easy. Claiming the no deposit bonus was easy so all in all, pretty good
3.4
Liked it
yep i only lasted a couple of mins i think i got $1.25 from the free spins , sounds like these people who commented below had some fun though , all good . the sign up bonuses a big 400% yeah that must take a bit of wagering , there are some good games ,
Ok
It was ok nothing to brag about it was short and sweet. I didn't hit to well. Maybe next time.
3.7
Liked it
It doesn't seem like much of a freebie, but it kept me playing for a while. I think I got up to $50 at one point before eventually losing. I did have fun playing though.
2.5
Average
did you withdraw your winnings? Wil90 Because I too earn 100 euros with the finished wager and I would be interested to know because after reading your comment I have doubts about the payment of winnings. I was never told about 5 days of delay personally I was rather signified that the withdrawal was done quickly less than 1 hour in bitcoin. what the agent told me in the chat. I confirmed my account a few hours ago by sending all the documents but I hesitate to deposit the 25 euros required to recover the 100 euros to win. for documents I was answered in less than 30 minutes but when I asked them if everything was ok for my winnings of 100 euros that I had to deposit 25 is therefore withdrawing 125 I remain unanswered. that's why my rating is average the slots are cool but obviously the communication was not very clear. i will change my note if i get my winnings.
2.2
Ok
Okay here's the deal. I actually really loved this casino! I was so stoked playing here. Played my free spins ( I too ended up with less than $3 from the 25 free spins, but I turned that into $100 fast!) But from here I felt all of my excitement about finally finding a new casino that actually pays players Bitcoin withdrawals in (1 hour). I contacted support to get a timeframe for withdrawals and was told 7 days wait for first verification withdrawal, 5 days for every withdrawal after. After I expressed my disappointment however, the CS Rep said that withdrawal times could be much faster once trust was built with the player?.? (EDIT) While writing this review I got an email from a different rep stating that the speed of the withdrawal can vary based on the relationship with the client. Personally I disagree with this 100 percent. Players are expected to trust the establishment by depositing our funds,which the casino gets instantly. Shouldn't that trust be reciprocated? Again, super bummed out about this. I had high hopes for this place. Sorry for the rant, but I think ANYONE who deposits here should get the same perks as "Trusted Clients" BS!
3.9
Liked it
I feel JacksPay Casino has potential to get high ratings.. It's hard for me to give an overall rating right now. Because I only played one slots, 10X, with $.03 bets and big wins. And after my final balance from the 25 free spins totaled $2.98.. Of course, I lost it all at the end. But it was fun. I am looking forward to playing there again.
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