CASINOJAX

Hello. Now, before we go any further and you reject my complaint for the totally wrong reason, I want to make it very clear that THIS WAS WON WHEN PLAYING WITH A TOURNAMENT (BATTLE) PRIZE. I have had 2 previous complaints rejected on askgamblers on the basis that this was a loyalty prize. IT WAS NOT A LOYALTY PRIZE. AGAIN, THIS WAS WON IN A TOURNAMENT. IT WAS A CASH PRIZE. Now, after winning $30 in a battle at Jax casino, I kept playing and went on to win $3000 AUD. After a long verification process and bring congratulated by 2 seperate support staff, I withdrew the $3000. Casino staff then tried to tell me that I could only withdraw $300 and were claiming that it was a loyalty prize. IT WAS A TOURNAMENT CASH PRIZE. Nowhere in the Jax battle conditions does it state anything about the 10% withdraw limit, that only applies to loyalty gifts etc which this was not. They not only refused to pay me the $3000, but they removed $2700 of my money which I had turned over from my account.

Really like this casino, they have a lot of good games, the payment options are good and the bonuses arent bad either! Support is available when you need them and they're really helpful@

Easy to register verify email and get free spins , it's a nice casino got everything I like about a casino , just have to see how quick they can do their withdrawals , and it's a very good no deposit bonus with fair T&C's and allowed games to do wager the bonus , I like it

gotta love casinos where you win off your first deposit. The verification was easy simple fast and the withdrawal was instant. I never have an issue with this setup wellll i guess there's one there wasn't no muchbetter 😔 so had to withdraw via transfer but still got the email instantly, so cant complain.