Pure Casino received a warning from LCB due to poor support, they have no interest in cooperating with the LCB to resolve complaints in a timely manner. Players experience slow and often delayed payments, we encourage players to play elsewhere. Read more about this HERE.
User reviews marked with this logo are syndicated from LCB.org
Cat50LCB User Posted on 2025-10-06 14:55:38
0.6
All i can say is WOW . If casinos would just get the easiest way to gain trust and loyalty would be just to pay players then reviews would be in their favor and more people would want to play there. People work hard for their money. Just do the right thing .
sarah_ katherineLCB User Posted on 2024-11-19 19:31:55
DO NOT GIVE THEM YOUR MONEY!!! They will not pay you if you win!!! They still have not paid me my withdrawal initially requested at the end of August. I followed all the T&C's. I have withdrawn from them in the past, every time waiting AT LEAST 10 days (even with Bitcoin) It is now November 19th. They will not respond to me in the chat and will not return any emails. Will post an update if it happens.
Mr. MileenaLCB User Posted on 2024-10-03 00:53:50
0.1
A terrible casino which does not respect responsible gaming. I close my account myself from the casino page, asking to close account because of gambling addiction or any random reason. The next day, they will open my account and i will be able to connect despite everything i just wrote. Stay away from this casino.
cboyce585LCB User Posted on 2023-02-20 08:01:50
5
Not only will they take 18 business days to start the process of your withdrawal, they will then say the payment will be sent on their next payout date the following week. Also your withdrawal cannot be processed within 18 business of recieved payments!
ApeninjaLCB User Posted on 2023-01-22 09:41:44
1
Terrible casino I was lied to after winning over 22,000 never was paid out
robsspot3131LCB User Posted on 2022-11-11 18:50:27
0.7
Did you post your comment before or after it took them 40-plus days to pay you. They deserve 0 credit, as they have ZERO credibility..
KingNemoLCB User Posted on 2022-10-10 14:10:30
2.6
Average
Hi MadamMilly, feel free to private message me your concerns and casino username. Maybe LCB can help you get a hold of them.
MadamMillyLCB User Posted on 2022-10-10 11:38:00
0.1
Stay away from this casino. They haven't answered my emails for a month. I constantly send emails, they don't respond. I can't make a withdrawal.
Charlie PingryLCB User Posted on 2022-10-07 08:28:23
0.5
What makes them great the support will ignore you they have a account manager who is the only person allowed to process your cash out and it takes 18 business days for them to approve it
EdwardsDriveLCB User Posted on 2022-10-07 02:57:15
4.5
Liked it
This is a great Rival based casino , and their support is great as well !
0.6
All i can say is WOW . If casinos would just get the easiest way to gain trust and loyalty would be just to pay players then reviews would be in their favor and more people would want to play there. People work hard for their money. Just do the right thing .
DO NOT GIVE THEM YOUR MONEY!!! They will not pay you if you win!!! They still have not paid me my withdrawal initially requested at the end of August. I followed all the T&C's. I have withdrawn from them in the past, every time waiting AT LEAST 10 days (even with Bitcoin) It is now November 19th. They will not respond to me in the chat and will not return any emails. Will post an update if it happens.
0.1
A terrible casino which does not respect responsible gaming. I close my account myself from the casino page, asking to close account because of gambling addiction or any random reason. The next day, they will open my account and i will be able to connect despite everything i just wrote. Stay away from this casino.
5
Not only will they take 18 business days to start the process of your withdrawal, they will then say the payment will be sent on their next payout date the following week. Also your withdrawal cannot be processed within 18 business of recieved payments!
1
Terrible casino I was lied to after winning over 22,000 never was paid out
0.7
Did you post your comment before or after it took them 40-plus days to pay you. They deserve 0 credit, as they have ZERO credibility..
2.6
Average
Hi MadamMilly, feel free to private message me your concerns and casino username. Maybe LCB can help you get a hold of them.
0.1
Stay away from this casino. They haven't answered my emails for a month. I constantly send emails, they don't respond. I can't make a withdrawal.
0.5
What makes them great the support will ignore you they have a account manager who is the only person allowed to process your cash out and it takes 18 business days for them to approve it
4.5
Liked it
This is a great Rival based casino , and their support is great as well !