21 Grand Casino is a pretty lavish looking online casino. Their name is composed of one of the most distinguished games in casino gambling history – 21, also known as blackjack. This casino is grand by name and grand by nature. 21 Grand Casino features software by Rival Gaming, but is not open to accepting players based in the United States of America.
Players will find a pretty generous welcome bonus awaiting them at 21 Grand Casino. This bonus is just the start of an array of great offers, which also include cash back deals, refer-a-friend bonuses and a comp point loyalty bonus program.
21 Grand Casino first launched in 2010, and is licensed by the government of Curacao. They offer their services in the English, French and German languages, and players are at liberty to use either the US Dollar, UK Pound Sterling, Euro or South African Rand to play with. Customer support and assistance at the online casino site is available via a toll-charged international telephone line, or via the free live chat and e-mail support options that the site hosts.
American Express, ECO, Master Card, Neteller, Skrill, Visa and Wire Transfers are all accepted deposit and withdrawal options at 21 Grand Casino.
Games at 21 Grand Casino
Rival Gaming provides all of the software the online casino site, as we’ve said. Their games are divided up into i-slots, classic slots, video slots, progressive jackpot slots, video poker, table games and specialty games. If you’re wondering, specialty games mean keno, Sudoku, scratch cards and bingo games.
Available table games at 21 Grand Casino include blackjack, Caribbean Stud poker, PaiGow poker, American and European roulette, Casino War, Red Dog poker, craps, baccarat, Let It Ride and Three Card poker.
Believe it or not, there is a difference between Rival Gaming’s unique i-slots, and video slots. Such i-slots all have interactive stories and endings, based on characters. These slots include Spy Game, Psychedelic Sixties, and Hole in Won, Mystery Planets, As the Reels Turn (all three games), Reel Crime, Reel Crime 2, Bowled Over and more. Video slots include such titles as A Day at The Derby, Opera Night, Dog Pound, Grandma’s Attic, Gusher’s Gold, Candy Cottage, Love and Money, Lost Secret of Atlantis, Diamond Temple, Five Reel Bingo, Fantasy Fortune and Moonlight Mystery, amongst others.
21Grand Casino is blacklisted, we advise you play at another casino. See all casino warnings.
Everyone got such a different experences here. But it happens sometimes. sometimes people do not understand the rules, sometimes casinos do not act friendly and do not want to pay. 21 grand has very poor interface and just people who has no flavor can enjoy playing here. Or maybe they are just so pragmatic and dont pay attention on details:) It is very not nice when you are playing with bonus and only after you ask to withdraw you get info that you cant withdraw all the winning because of the hidden rule. I had this problem at one casino too and just after i wrote them that i will say it to lcb they payed me all the money. With that kind of casinso we need to fight foe ourselves. But the best thing is to avoid places like this one.
5
Generous bonus percent of 300%, fantastic casino. They are promising best service to players and be certain, you will get it, only the best. Software is perfect, modern and simple. Costumers care is helpful and nice, will assist you with any problem you face. Would recommend to anybody. 5 stars!
2.5
They didn't pay me this time and closed my account. I knew this was going to happen sooner or later. That's why I didn't complain them. I made a deposit just because they were so nice to me But soon after they didn't pay and closed my account. Surprising no, They paid me when I didn't make any deposit there. As I deposited there. They didn't pat.
3.5
Played the bonuses offered and free chips so deposited but could never stop myself from playing once achieving wagering requirements, lol. Have since gone off Rival games so stopped playing here. It's a shame to see their reputation has dropped as I always found the hosts to be very polite and helpful.
3.5
A very generous welcome bonus offering a player 300% extra cash on thier 1st deposit is a great way to start off at this casino l, I used it for a small deposit to get the amount of cash I normally deposit but for a lot less which I used to play the games to get familiar with them unfortunatley no longer a fan of betsoft and rival games prevents me from being a loyal player at this casino but they not shy on offering players bonuses and are generous with freechips if you have a very unlucky run thier casino A nice casino and for those favoring the casinos games then even more the reason to join sooner rather than later
2.5
This casino has been very kind to me now a days. Actually they want me to get back to the casino and they keep sending me $20 no deposit bonus mails but unfortunately I didn't have money in my e wallets those days Then I forget when I have money but I 'll definitely make a deposit and start playing here again.
great game selection and promotions! loved it!
2.5
there are very few rival casinos you can trust on, this casino also has no good reputaion but they have paid me 4-5 times that also had won with their no deposit bonuses they keep on offering regularly, i havent deposited here except first time they asked me to make deposit to complete my withdrawal request . they pay but pay too slow they took almost a month for every withdrawal i made from here. for small deposit s you can defintely try this casino.
4
Not a bad casino at all, great bonuses that are achievable with the wagering, quick withdrawals of 48 hours with my skrill account. Live chat hardly ever works but they always got back to you by email pretty quick. its just good to find a betsoft casino on here thats not been blacklisted or on probation. overall its a good casino and i would reccomend it to any low rollers as big wins come quite often on here
3
Came for the bonus and to try some slots. Actually played wild carnival with my Aunt and we had a great time. We play largely just for the "ambiance" so to speak and to have a fun feeling when we play somewhere together. Support was a bit slow when we had isses. Other than that it was a fun time
3.5
Awesome Casino! Played here in roulette and machines. I am very surprised that you can win even with small stakes. For the first night I won $ 20 for the second - the same 20 or so clean. For me, it's just wonderful!!!
0.5
This site looks interesting, but I'm disappointed because there can't play people from Bosnia and Herzegovina, design seems nice, I saw some very interesting games, but I can give only 0,5 star because they don't accept me... :(
1
Rival Casinos,they all offer free chip to joined them Well I took that free chip off course and played for a while.I lost the bonus ,but I played for a while.I really dont know what kind of casino is that,but when I see complaints against them,I dont like that casino right away.I only played here once and never deposited.
3
Some banking info: minimum deposit/withdrawal 25€ for all supported methods. You can't withdraw to you credit/debit cards.
3
As i played on a lot of Rival casinos i played on this one also , i mainly play on those casinos because they have or had in this case no deposit bonuses . I played this casino some time ago with that bonus i got , i dont usually have big hopes to win some money from those bonuses but i remember this casino made me have some but in the end it was nothing , i can say that support was ok . I always download casino software so i cant say how their platform is working on a browser , all in all its usuall Rival casino , it dont have bad sides but also nothing to rave about :)
0.5
Not only players from Serbia can't play there. The same is true for fraternal Bulgaria. But do not worry. I guess we have lost nothing. I've never seen a casino with Rival software which left me a good impression.
4
I hear that is good casino, but is too bad that players from Serbia can't play on it...
3
Played this one after had complaints and frozen accounts on one Rival group. Just joined the site to look, how the no deposit bonus works here. In case, it has really huge WR (x70), didnt expect to do something fantastic, but played about 50 minutes with 0.40 bet on my favourite Sherwood Forest fortune's. I heard that Lot Rivals are cheaters and not gonna pay, but I expect much more from 21Grand. They have Weekly no deposit bonus and I am enjoying it every weekend. Never got luck enough to go through WR, but it's still fun to try the games I didnt played. Every weekend new slot. Maybe I will decide to deposit one day, but need to recover from last shock when Rival Providers cheated on me and I didnt get my money. good luck guys.
4
I have played in more than a few Rival casinos, and this one still is highly rated in my books. They have been kind of slow in a few occasions, but I always got my money in the end, with just a few more days of waiting. I always get nervous when I have to answer the same questions again and again, but hey, if I get the money in the end, who cares. The main reason to get to this casino was a nice No Deposit Bonus, a good LCB exclusive. Got in touch with the support, and I received the bonus without any problem. There is a relatively high WR (a 70x bonus) and the max cashout us only $60, but I have managed to get some cash, and can't say that I am not satisfied. Most of the times, I was playing slots, and had some nice games, and all in all, had more than a few wins. Overall, this casino quickly became on of my favorites, and I always come back to play some more.
HI all :-) I receive my money today !!! :-) Super, thanks , 21 grand !
Have a problem with 21 grand casino withdrawal... I made withdraw 21.11 and next I receive mail from finance about documents. I sent complet documents immediately. Next I receive mail : Dear ..., Thank you for sending in the requested documentation. It has been accepted. If you have pending cashouts, they will be processed shortly. After my money were returned on my account 3.12. I write to support - why this ? Support write me - please wait, my collegue will be call to you. I - ok, I wait. Collegue call me and AGAIN asked about my adress, namy etc.... hm... All documents are ok, why call me?....But ok, I told with him , I say my adress etc and I asked him, when casino sent me money. Hi told me, that max. up to one weeks. Today is 14.12, two weeks from our conversation and I still wait..... This is NO Normal!!! Zuga please help me..... Thanks.....sorry my english..
2.5
hi hziegler, please private message me at forum your casino user name and full complaint details. Cheers Zuga
Have a problem with 21 grand casino withdrawal. I was asked to send my id and utility bill to finance department. I did and there problems started. The problem is they can't open these pics.Then I send it in jpg, bmp, png, gif, pdf, doc formats. They told me the same story . I even uploaded these docs to website but they can't see it as well. It's the lie. I sent this documents to my friends, everybody could see but they don't. I can't give a public link here for security reasons but i would do to somebody who could help me with this situation. So you could see everything is fine. I'm sure they just saying that they can't see it because they don't want to pay. So what i should do next? Any ideas? Some interesting Logo from live chat One day: yes: click right button yes: and save as file Emie: yes I see everything yes: and you will have jpeg format Next day: Emie: Excuse me for waiting, I had a answer from the finance department about the document Emie: They don't want the links that you gave me yes: you told me yes: that you saved as yes: documents yes: from links Emie: yes I have the link that I sent to the finance but it doesn't work on my computer Emie: I'm afraid that I cannot save it correctly from my computer Emie: I have your link, it's what I sent to the finance department yes: ... yes: why are you lying? Emie: As I told you yesterday I have problem with my computer to read your documents yes: so it's my problem or yours? yes: i sent you good documents yes: and you have problem yes: with computer yes: tomorrow you will have problem with monitor Emie: yes that's documents that I could't read on your link but the finance department doesn't want link One day she opened it other day she can't open. Logo when i sent documents in JPEG, BMB, PDF format: yes: any news about my payment? Emie: Let me check it Emie: The finance couldn't read it, they ask if you can sent your document in PDF or JPG yes: so in what format i sent my documents? Emie: PDF yes: ... yes: ok so yes: what you could offer for me in this situation then yes: leave my money because you can't read simple documents? yes: you saw my document online already Emie: yes I saw it on the link Emie: but I am not the finance department yes: and you can't save the file yes: or what? yes: you are support which should help to solve the problem Emie: you cannot scan it and do it with PDF yes: you have technical department right? yes: i already sent you pdf, jpeg yes: bmp yes: and you play stupid that you can't open any of these but you saw it online already yes: and even can't save yes: and from this chat i see yes: that you don't try to help me to solve this problem yes: i already tested it yes: by sending to my friends yes: everybody could see it Emie: maybe jpeg is not the same as jpg yes: omg
My friend told me they still didnt do anything in her case.After 6 weeks time they couldnt find out what could be the problem,and finance dep.just dont care about it.I would stay away from this casino. They deserve the yellow warning sign in my opinion.NO PAY!!!!
Im going to post a chat transcript.My friend played and won money there and they havent payed her yet after 5 weeks time.They keep refusing chatting with her and even if they answer they always say that next week they will care about this problem and next week they will contact her by e-mail and stuff..... Disgusting! info: Please wait for a site operator to respond. info: You are now chatting with \'Romy\' Romy: Hello and welcome to the casino live chat. How are you? How may I assist you? you: Hi there, i have a big problem.I have a pending cashout for 1 month now and still got no reason why im not paid.Could you pls tell me whats going on at 21 Grand? Are you closing? Romy: one moment please you: okay you: i wait you: Romy? Romy: yes one moment please i check your account you: okay Romy: I\'m sorry but I do not know why your payment was not made. Romy: I just sent a mail service that deals with issues of withdrawals to see what happens. you: okay,will they reply in minutes? Romy: However, I suggest you go early next week because I do not think the answer before Monday .. you: but why it takes so long everything in this casino? you: are you closing? Romy: i don\'t know you: its tuesday now,why i have to wait another week? you: i was waiting long enough Romy: if I\'m talking to you is that we are not close. you: somebody should give me a proper reason why it takes so long,i dont mind but i would like to know you: and i dont understand that why nobody could take care of this withdrawal this week? you: its only tuesday Romy: there is no other solution for now! thank you to return by Monday to find out more about your withdrawal. you: but im pretty sure that nothing is going to happen by that date info: Your chat transcript will be sent to barczijukka@gmail.com at the end of your chat. you: financial department should be on duty on week days or not? you: they only working on mondays? you: Romy? you: its so typical to ignore communicating with someone who is cashing out money,right? you: Thank you Grand 21 you: i will post this chat on every major casino forum if you dont mind.... you: bye