Sunrise Slots Casino is placed on LCB's warning list due to an ongoing list of complaints from players. Complaints state they have delayed payments and/or are not getting paid. Please stay away from this casino site. We are unable to assist players with any payment issues as they refuse to cooperate with our complaints team.
User reviews marked with this logo are syndicated from LCB.org
EmpressLindaLCB User Posted on 2025-05-04 12:04:15
Total scam!!!!
Win legitimately
Asked to depo $10 LTC
Then they take all winnings away
Then you can’t withdrawal your $10 even tho they said you would be able to “no risk depo” cuz of minimum withdrawal amounts.
You will NEVER win with depo. I’ve depo hundreds on sister sites and NEVER CASHED OUT. They scam everyone. It’s nigerias new uncle email scam.they spam codes you shouldn’t even want cuz the “stacked promo makes wins ineligible” bull SH*T.
Don’t fall for these scammers. Report. Report report. And stay away from inclave sign in sites. 100%
Notice you will hit big on bonus but never play thru. And if you do hit on playthru 100% won’t get the money. Like I said. I’ve depo and others have too. They fix/rig your accounts.
jacob staplesLCB User Posted on 2025-04-29 00:03:59
Yeah going through this same bs now. Had 2300 on there tried to withdraw 2000 then the other 300 vanished. Now they're saying I since I won money on a bonus ( that I already played through) now I have no rights to any of it. I wish you could report these guys. The owner lives right in Michigan.
Matt StokesLCB User Posted on 2025-02-16 19:55:06
I wonder what is be done with all of our information we submitted to scamrise,
and I don't know about the rest of you I want the money I won
Jacqueline FielderLCB User Posted on 2025-01-23 06:54:08
0.2
Dislike
I have deposited on many occasions and never won. Not even $60. I have not mover from the first VIp regardless of how much I play, cant claim any bonuses with no explanation. I we couldn't waste my time.
John MayoLCB User Posted on 2025-01-16 16:26:59
Another complaint here not getting paid been 2 months so far keep giving me different reasons now they won’t even do that just keep telling me they will escalate it has anyone pieced their shroud to find out who owns this group of casinos (they owe me money of 3 sites
Matthew FaulknerLCB User Posted on 2025-01-10 19:53:25
The management is here is worse than worthless... They Are garbage and a detriment of the Stakeholders, Bored Members, CEO and of course the poor Patrons attempting to pass the atrocious garbage ass obsolete horrendously trained on obsolete data sets and tables called the hooyu verification. I have tried for days supplied crystal clear Photos of my State ID to hooyu then that garbage platform had stopped accepting my ID all together telling me to upload another form. I don't have a passport or driver's license. I've sent perfectly clear ID Photos to the department which is supposed to handle the issues at sunrise for days with the same old runaround. The ai hooyu overlord scares them from actually overruling the broken ass brood parasite ai because they are worthless even after submitting perfectly clear ID pictures they have done absolutely nothing but tell me the same jargon even though I can't take anymore pics with my ID for her virus hooyu. They'd verify and take my crypto but will not verify me or assist with the verification of my ID. The management is absolutely worthless I encourage everyone to avoid this forked shithole den of thieves site like the plague.
Lanay14LCB User Posted on 2025-01-08 09:55:17
1
Dislike
I really liked this casino at first but after I had won a $5,000 tournament and waited a week to be declared the winner and after they put the money into my casino account they decided I could not have it and took it away because I played a free tournament and bonus chip they emailed me before depositing again therefore I couldn't have the prize. That was the worst thing to happen. They should'nt send you bonus chips if you cant play them, and I don't think that since a tournament is different than regular slot play I should be entitled to my prize. I even tried to give the benefit of the doubt and played again and won $800 , I had claimed a "No Rules" bonus with free spins, the free spins came with a $350 playthrough which I did and tried to withdraw the rest and they wont let me. They have the worst payout system ever and no one ever actually gets the payouts.
benwast68LCB User Posted on 2024-12-14 18:07:05
i did not know that sunrise was part of the virtual casino group when i first started playing and they live up to their bad reputation of very slow payouts ,it takes 10 days just to approve all together a month to get paid and something is wrong with some of their slots they have network lag or something i told them about it but they think its my computer even though the same games work everywhere else. also all the rules with the bonuses are strict you cannot mess up. and when it takes 10 business days (they do not process on weekends) youre pending status keeps you from getting bonuses and gives you a lot more time to reverse youre cashout. and odly enough it says in their terms that it will take that long, and they throw that at you when you ask about the status of youre payment its rediculous i will not play there again.i will read a casinos terms from now on
DbfountainLCB User Posted on 2024-12-05 20:51:54
They are thieves. without a doubt the worst casino i've ever played at. one time they made up a rule to deny my cashout. I don't know how these people sleep at night.
Knotts1976LCB User Posted on 2024-11-06 07:40:32
Stay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it takes them over a week to reply by saying it’s not approved with some BS excuse which does not make any sense. Period. One rep doesn’t know any better than another. They’re all over the place. This is the worst site I’ve ever played on.
Total scam!!!! Win legitimately Asked to depo $10 LTC Then they take all winnings away Then you can’t withdrawal your $10 even tho they said you would be able to “no risk depo” cuz of minimum withdrawal amounts. You will NEVER win with depo. I’ve depo hundreds on sister sites and NEVER CASHED OUT. They scam everyone. It’s nigerias new uncle email scam.they spam codes you shouldn’t even want cuz the “stacked promo makes wins ineligible” bull SH*T. Don’t fall for these scammers. Report. Report report. And stay away from inclave sign in sites. 100% Notice you will hit big on bonus but never play thru. And if you do hit on playthru 100% won’t get the money. Like I said. I’ve depo and others have too. They fix/rig your accounts.
Yeah going through this same bs now. Had 2300 on there tried to withdraw 2000 then the other 300 vanished. Now they're saying I since I won money on a bonus ( that I already played through) now I have no rights to any of it. I wish you could report these guys. The owner lives right in Michigan.
I wonder what is be done with all of our information we submitted to scamrise, and I don't know about the rest of you I want the money I won
0.2
Dislike
I have deposited on many occasions and never won. Not even $60. I have not mover from the first VIp regardless of how much I play, cant claim any bonuses with no explanation. I we couldn't waste my time.
Another complaint here not getting paid been 2 months so far keep giving me different reasons now they won’t even do that just keep telling me they will escalate it has anyone pieced their shroud to find out who owns this group of casinos (they owe me money of 3 sites
The management is here is worse than worthless... They Are garbage and a detriment of the Stakeholders, Bored Members, CEO and of course the poor Patrons attempting to pass the atrocious garbage ass obsolete horrendously trained on obsolete data sets and tables called the hooyu verification. I have tried for days supplied crystal clear Photos of my State ID to hooyu then that garbage platform had stopped accepting my ID all together telling me to upload another form. I don't have a passport or driver's license. I've sent perfectly clear ID Photos to the department which is supposed to handle the issues at sunrise for days with the same old runaround. The ai hooyu overlord scares them from actually overruling the broken ass brood parasite ai because they are worthless even after submitting perfectly clear ID pictures they have done absolutely nothing but tell me the same jargon even though I can't take anymore pics with my ID for her virus hooyu. They'd verify and take my crypto but will not verify me or assist with the verification of my ID. The management is absolutely worthless I encourage everyone to avoid this forked shithole den of thieves site like the plague.
1
Dislike
I really liked this casino at first but after I had won a $5,000 tournament and waited a week to be declared the winner and after they put the money into my casino account they decided I could not have it and took it away because I played a free tournament and bonus chip they emailed me before depositing again therefore I couldn't have the prize. That was the worst thing to happen. They should'nt send you bonus chips if you cant play them, and I don't think that since a tournament is different than regular slot play I should be entitled to my prize. I even tried to give the benefit of the doubt and played again and won $800 , I had claimed a "No Rules" bonus with free spins, the free spins came with a $350 playthrough which I did and tried to withdraw the rest and they wont let me. They have the worst payout system ever and no one ever actually gets the payouts.
i did not know that sunrise was part of the virtual casino group when i first started playing and they live up to their bad reputation of very slow payouts ,it takes 10 days just to approve all together a month to get paid and something is wrong with some of their slots they have network lag or something i told them about it but they think its my computer even though the same games work everywhere else. also all the rules with the bonuses are strict you cannot mess up. and when it takes 10 business days (they do not process on weekends) youre pending status keeps you from getting bonuses and gives you a lot more time to reverse youre cashout. and odly enough it says in their terms that it will take that long, and they throw that at you when you ask about the status of youre payment its rediculous i will not play there again.i will read a casinos terms from now on
They are thieves. without a doubt the worst casino i've ever played at. one time they made up a rule to deny my cashout. I don't know how these people sleep at night.
Stay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it takes them over a week to reply by saying it’s not approved with some BS excuse which does not make any sense. Period. One rep doesn’t know any better than another. They’re all over the place. This is the worst site I’ve ever played on.