RUBY SLOTS CASINO

Never , Never, deal with these guys ! They ripped me off $100 on a win they were supposed to cash out. When i went to ask about my cashout they had disabled my account for no reason. Never said anything to me , just never paid me and cut off communication

So i actually won a Jackpot of 1,4k$ and i wanted to withdraw it but Even though i made deposits between the Codes they say i didnt deposit. Scam Casino bring your Money elsewhere but Not here, depositing using a Bonus (Like 200% extra or freespins will Not count as a real deposit) 0/5*

Im sorry for all the playera that kept playing at this casino hoping to win, because even if you win you would not get país. Please stay away from this casino, or you Will be robbed!

I have been with this brand for a long time never really winning , but recently I won ,not just from Ruby , but, slot madness, silver oak, and captain jacks ! It happened quick in a series of a few days, coindraw paid me half of what I was owed , Bitcoin has yet to deliver my money and suddenly they gave me the ax. Taking away all my vip privileges they won't talk to me , and tell me the system says I haven't had activity or deposits which is a provable lie. They did this the last time I won a couple years ago. So if you want emotional abuse go to this brand,eventually you will be hurt.

There is not a single honest person that works for this casino group, not one!! I’ve dealt with the before and they begged me back and after a couple wins they stripped Coindraw away before I could use it, stripped my VIP status despite having earned it by making thousands in deposits and then it’s been since August 3rd and I still haven’t been paid on any of my withdrawals despite me “escalating” them each step of the way. These guys are despicable and they get a kick out of screwing tou over and lying to you about the aMONEY THEY OWE YOU. DONT PLAY AT ANY OF THESE CASINOS, THEYRE A COMPLETE JOKE AND PROBABLY CRIMINAL!!

The shadiest casino I have ever come across. Got a free spin bonus, played it and was ready to cash out so I completed the automatic verification on their website no problem, then made the $10 verification deposit which would be refunded to me along with my withdrawal. I submitted my withdrawal request is crypto for $100 (the max cash out for the free spins) and it said approved… but I only got my $10 back. Support said my withdrawal request was actually denied bc I had played a no deposit bonus before which I absolutely didn’t… so yeah it was all pretty weird and definitely a little sketchy but at least I did get my $10 back.

Withdrawal time it self too long and customer service was was just as bad or more so then I would like to see improvement but don't really care for this one

It seems legit to me for now, every bonus I've redeemed has been successful. Just unfortunate I haven't completed any playthrough yet, so I haven't gotten to the withdrawal part where ill be asked for verification documents. I'll cross the bridge when I get there...😀🎰🃏

Another cookie cutter casino with no differentation or originality, barely updated for current promos. But at least they have inclave to login. I would stay away from these folks unless they offer you cold hard cash to play for free.

While I've had a few wins with them a year ago and they provide great promos, I either go long periods without any wins, or get wins voided when I play promos now a days.

I signed up through Inclave after receiving one of their promotional offers. I never did get the opportunity to make any withdrawals and from what I have read from other members it seems like I dodged a bullet! I quit playing here awhile back and it looks like I made the right choice!

This casino doesn't honor it's players payouts even when the player has made clean deposits. I won a jackpot and then I was blocked from logging back into the website.

I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal so I tried to withdraw 200, leaving the bonus amount. And denied! Because last transaction before THEY added the money was a free chip. I would understand if I claimed the chip, but THEY added the funds and asked me to come play “on the house” now if I had a client that has lost money time after time after time after time and I gave them a chip that they did not ask for and they want a measly hundred dollars I would think I would pay them out. Shit casino… scammers

Keep on dreaming My friend! And Say it as Many times as it takes for you to believe it!

I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the money back in the casino and eventually the house always wins. I feel like online casino operators are stupid or something. Land casinos do the opposite hence the reason people continue coming back and spending money. The more you win the more perks you get. It’s the opposite at online casinos and all it does is guarantee I will never play again. Idiots I swear.

I have been waiting for a month for my cash out. They will not even reply to emails. SMH

Ruby slots is one of my go to's now that they have Coindraw the payout process is a bit faster.

Honestly don't have many words for this 1Haven't seen a payout yet very many exc Excuses and legs

They paid me big payouts twice, but it took 2-3 weeks to get the $$, then took all my bonuses now all enclave took my bonuses bo hoo, but looks like I was a lucky one to even get paid I've never deposited again since they cut my bonuses

part of the cool cat chain of casinos, I think once upon a time this place was legit and was ran well. But somewhere along the line ownership of the site swapped hands and is now a perma no questions ask staple to the blacklist and im sure takes center stage in many on line casino horror stories

Played a small amount here. Haven't had any complaints. But also haven't won yet

Never can cash out always a problem if u use a bonus. I longer visit this casino been burned to many times.

This is a blacklisted casino. Do not play here they are just soulless fiends that don't care about humanity much less your deposit money. These guys are trash

When I first started playing at this casino it seemed OK and on the up and up that was no deposit bonuses never take cash out from now so then I started depositing and I noticed that I never hit anything at all whatsoever on any of my deposits. Like I don’t think one single win from a spin was more than what I was betting

I really wish I would've read the reviews before I played here. I did a welcome bonus and played through the $5,600 required and tried to withdraw the $100 allowed, so they requested ID verification stuff and I sent it and the "auto-reply" called me by my nickname that's a part of my email address instead of my government name which is what's on my account and it was just super weird to me that they must not know how to set an actual auto-reply jQuery34108389673447111881_1665788541255? Idk. But then I read the reviews here and lowered my expectations of.. anything.. ever. I'll def update my review if they pull through but it's been well over their timeline of 72 hours already

Not a fan of rubyslots at all, the slowest payouts I've ever been apart of by a wide margin. Agree with previous comments on how this one should be blacklisted. Their delay tactics are epic...would steer very clear of this one

This casino doesn't even deserve a rating because it is definitely a casino that should be blacklisted. I do not believe this casino will ever pay out its customers .

Sort of pointless saying this as they are pretty clearly advising against playing here but if you're the type to "see for yourself" DON'T how they can stay in business is baffling!!

I mean at first when I first tried them out this casino it was pretty chill they have good chips all bonuses are easy to use and then I started noticing that would never win anything no matter how much I deposited

Enjoyed this casino alot as well as all the bonuses. Look forward to checking more out on here. Deposit will be made soon

And all honesty I can’t say that this is a scam site, but it’s damn near close. They are super anal about any terms and conditions violation almost like her out to purposely trap players to break some of the rules. The verification process is also a headache. It’s best to stay clear of this casino.

I play a lot of different casinos and I have to say that this one has really let me down. Ruby slides has the slowest payout I’ve ever seen and that’s if you meet all of your requirements. Customer service is friendly but does not really help you with your problem that you go to them with. There are good casinos out there and they are bad ones. This one goes in the bad category. Love LCB though.

This is an good good casino I play here every chance I get one of my favorite places to play at

Ruby Slots has the worst ethnical customer service and they lie to You consistently. It’s almost like they want you to give up and throw in the towel. 7-10 days and today is day 10. They keep telling me payout dept will email me. Still nothing. And the big slap in the face is as they sit on my money , they send me emails with bonus codes and advertise with 15 minute speedy withdrawals. They avoid that topic when I send that back to them asking why ? I hate these online casinos who take advantage of players and yet they are so prompt to any deposit issue. Hoping I get my money but either way , I will never play at this shit hole again

I'm beginning to wonder just how many bogus cas in nos the Virtual group has out there. Good thing there are sites like LCB to keep up with them and warn us ahead of time to not lose our hard earned money to them. Can't rate this place low enough

I opened an account and won on the first deposit $1900 I passed the verification, and within hours they blocked my account, after various conversations asking why, they told me it was because there was another person who was also playing in that casino but with the same postal address My mother had an account but they closed it too, I am another person and right now the only one playing with that postal address, because that is why they have blocked me and they have not given me my prize and they have kept the money I bet.

I agre this casino Is one of the worst casinos,because they aré not in the fsir game, they use the rule that any issue with the casino Is solved by the casino at their discretion and Will. There Is no way that a playera can win!the casino Will not allowed, the Will give you a hard Time, delaying the verification process,,not answering any comunicación, blcking your account, deleting your money, making up rules as they want,but they Will not pay you. Better stay away from them! This Is my personal opinion!.

Always have issues cashing out. Forget using a bonus because that's how they trap you.

This is another one of those sites that is very difficult to get your money from. Out of all the sites on this network, they take the longest. I waited 8 months for $500 once. They took me off VIP status and changed my account type to something called 'Expert Master' which makes you ineligible for any of their good deposit bonuses with low playthroughs and all free bonuses. I think it was because I cashed out on my vip monthly free bonus like 4 times in 6 months. If you follow their rules and treat them somewhat respectfully while they provide terrible customer service, they will pay you but you might wait many months for a big payout.

I got a free chip randomly on this casino after i hadnt played in awhile and i won and completed the playthrough and it has been over two months and they just keep saying that they will escalate the withdrawl. This was after another month of getting verifications in. My advice-do not give them your money. DO not expect to get paid by them.

Bad casino that tries not to pay you by all accounts. Tried it out once, wasn't impressed with anything at all. Recommend Highway Casino or Sloto'Cash as ones I have seen pay out and have good RTP.

I have played here on occasion but have yet to really win anything and definitely have not been able to make a withdrawal.

I finally got paid so far that’s three payments out of several.

Having problems again with the bitcoin withdraw at Ruby slots.

Verification took almost 2 months. Payments always take about a month. Love the bonuses and their promos. Just wish they did things quicker.

Well so far I was getting a lot of runaround excuses and then after going around and around and around and around one more time lol !! they kind a said it was approved so I will see you next 7 to 10 business days if it goes into my account.

Does anyone have any experience lately with receiving withdraws and how long it takes I submitted my withdraw 12/05/2020 and nothing has been done so far.

Great bonuses from time to time but very slow communication. I haven't tried to withdraw here but would imagine it would be quite difficult . Nothing special about their site, doubtful I will play here again.

At first I was happy with this site and its service. That is until I wanted to withdraw my winnings. Customer service kept giving me the run around and time frames that would come and go until I said forget it and used my balance after waiting a month and determining I was likely not going to receive it

Never really knew that so many ppl disliked this casino but I can see why now I feel the pain seriously won't payy winnings and terrible support staff stay away

For everyone be advise that this casino is not interested in anything but $$$$, they promise great winnings and payments, but as soon as they get your money they dont care for you, if you win the are going to make any excuse and they will not pay your winnings by any way! So be advise that you will never going to get paid. They are thiefs!

Wow Ruby Slots at one time was a great place for me. Both for the enjoyment factor and the payout factor. Not now. Not sure if Ruby Slots is under different management or just quit giving a $h!t, but now getting paid is an exception rather than the rule. My advice is to listen to the others reviews. Everyone can't be wrong. Maybe they will change, but not using my "dime".

Worst paying casino on line do not play here been trying to get my payment since the 4th it’s now the 20th. They don’t pay out

i think i only deposited here oncen ecause of the 30 minimum deposit. didnt mind ruby though there are much better casinos out there

Just another Real time gaming casino ran by folks that must be sleeping on the job it shouldn’t take 8 months to get someone to look at a set of docs to approve them. They have to know this is not the way to get players to spend money ... I’m baffled .

Read the warning. Big shoutout to LCB for giving players a warning for this casino. The casino takes forever for withdraws, and and as far as I can tell players only get paid if they use another review site as there cashier, which artificially inflates that sites "money returned to players" by a crazy figure.

rubyslots rtg games, not much goin on here, . cashing out is slow, not much promos. its typical rtg casino

Ruby Slots used to be one of my favorites, however over the past 18 months or so they have become a slow pay / no pay casino. They've gone from a 2 week cash out to a 2 month cash outs, while many other RTG casinos have actually sped up their pay out process. Yet one more going backwards in a forward moving world! Many other really good RTG casinos out there and would recommend playing elsewhere.

Thank you for the warning of this casino.

The bonus was easy to get but I couldn't get the slots to be nice

Rtg software/big bonuses with bigger wagering tiresome games dont think i would ever deposit with any rtg casino

Having to change to the WORST casino I have played at save one.They sent me (ruby slots) TWO free chip codes NEITHER one worked! I was on "online chat" FOR 40 MINS! They decided just to tell me "sorry for the inconvenience caused" well,it's your call: be warned.

I claimed this casino and tried to use the $25 LCB No Deposit Bonus. It said it was not redeemable and I needed to contact customer service. I used the Live Chat feature and explained the situation. Customer Service was immediately available and Shawn not only credited me the $25 he upped it to $52. The games are pretty much the same as can be found at most online casinos but the instant play was quick and I am still playing on the bonus. I haven't tried to deposit any real cash so I can't speak on their service nor have I tried to cash out. I did notice they honor Bitcoin which is awesome. I may try to deposit a bit of from my Bitcoin Wallet and see what happens. I will amend my review and update if I do. My overall feeling was good and I'll give them the benefit of the doubt right now despite warnings to the contrary.

I signed up with ruby slots a long time back and with a free chip they promised with your first deposit a HUGE bonus,come to find out that "bonus" was meant for a HUGE deposit :( So I have played here yet didn't deposit after they told me this! I wasn't going to pour money into a new (for me) casino without trying it out with a small amount first.Just ask specific questions is my best suggestion BEFORE making a deposit :)

If you sign up with these guys be ready to get a million emails a day but nothing good, just asking you to deposit. But otherwise the casino is OK

I just signed up with the no deposit bonus and for the short period of play time I enjoyed myself and the variety of games they offered. I'm kind of leery about depositing here from what I've read.

This is a rebranded former rogue casino. Be careful of your patronage here, although they seem to be getting their act together. Most sites have removed them from the rogue lists, and are beginning to promote them heavily again. I still disagree with their single bonus strategy, despite heavy advertising to your email box. They say free, free, free... but they don't live up to it, and say... "oh, yes it's free, but you have to deposit between the hundreds of chips we release as nd comps" bleh.

Stay away from this casino. Everytime I've tried to make a withdrawal here, they give me the runaround, and some excuse as to to why I couldn't make a withdrawal. Had to submit my verification documents to them countless times because they always said they never had them. Just a joke of a casino.

@deandobson19 - apologies the $50 free had expired. The new offer is $25 and the bonus info has been updated.

Is this a good or a bad casino?I read so much bad comments about rtg casinos...are they all bad???

all and all, ruby is not a bad place to play... part of the same group ( i think ) as silveroak, dreams, planet 7 et al, but, if i'm not mistaken, they have a somewhat more updated selection of slots because they are nuworks AND rtg.... correct me if i'm wrong here.

one of the older casinos that I use to play at with very good games I have won but never was able to cash out bad customer service so now I don't bother with them anymore al; bad

I tried redeeming the no deposit code and it said it was expired even tho the landing page had it there

Ruby Slots Casino is a scam together with CoolCat, Slots Of Vegas, Prism, Place of Chance etc. There are totally 9~10 affiliated rogue casino under the affiliate name of GamblingWagesOnline. These casinos delay payments extremely over long period to discourage players from withdrawing any winnings. Or, just they close down the accounts. I doubt on some comments above regarding the withdrawals.

I have been paid from my last withdrawal, about 1 month ago, I had posted that I was waiting for them to pay me and they did. :) I have won 3 times here at Ruby Slots and have been paid 3 times. I am happy to have received my last withdrawal, and although it took awhile I will play here again. I am going to make bigger deposits, and will post how I do. This is my lucky Casino, and hope to have some more withdrawals. I know they take awhile but I am ok with that, as long as I know I will get paid. I am lucky here that is why I stay.

I received my money I won from Ruby Slots quite awhile ago, I did not post here I forgot about this post I had written here. So, am posting now, I did get my money, it took awhile but they did pay me. I have now won again about one month ago, and am waiting for this withdrawal. It is delayed too, I hope I get this win. I played here again because I have been lucky here, but I sure wish they would pay like other Casinos, it would be such a bonus for them! Will post later.

this casino was a forgettable experience as a lot of Rtg experiences on free bonus whoring money can be. But boy oh boy after reading several of the comments above I am glad I wasn't lucky and put through the kind of stressful hassles described by the unlucky winners in the comments above. One should always be careful and do some research about how reliable a casino is with payouts before one plays with them. Even in the case of free no deposit bonuses you are spending a very precious and limited commodity TIME... I got wise and will even check before I take a no deposit bonus, because the time involved in playing and winning is so not worth it when instead of a nice cash transfer one just gets the hassle and stress of being stonewalled by nonpaying scoundrels. I've tried that one too many times. Now I google such and such online casino and payout complaints first.

I am from Canada and played at Ruby Slots quite awhile ago. I then was not allowed to play here because Canadians were not allowed for awhile. I am now allowed to play and deposited with my Players Reward Card, and won! It is only $100 but I am happy, and have made a withdrawal, and am told it has been approved and will be sent to me. I hope so. I had a withdrawal from this Casino before, from a free chip, and they did send me the money I won, it took about 3 weeks - 1 month, but I did get it, I did not complain because I did win off a free chip with no deposit, and got the money! Bravo! Hope to get this money i won soon.

I can give the Virtual group only one thing going for them. They have been around a long time to keep sucking the life out of un suspecting newbie deposits.

I decided to once again try and sign up at this gaming site.Same problem,can't figure out what the heck I'm doing wrong.Am I the only one having issues trying to get in here?I think that as of now i will not try to deposit here cuz I can't do it!!lol!Stupid me i suppose!

I just took 15 mins, trying to sign up for this site and try out the free $50 non deposit bonus...well needless to say I gave up!No where to actually use the codes and once I started looking at the games they were the ones I wanted to play but wasn't giving up money without trying it out first!Anyone else have problems?;0

This is another one of them dodgy casinos that is happy to take your money but when it comes to cashing out it doesn't happen. I played through the NDB and got up to £1000 and when it came to cashing out i was told i could not because i'm from the UK. What a waist of time... 1 star

^^^ regarding above: Prettys sure they wont allow canadian players - at least anymore, But with regards to your experience with the free chip, same thing happened with me. I got up pretty big and wanted to cash out. I couldnt but luckily the support lady helped sort me out so i understood things a bit better. Made sense in the end. I completed my playthrough and got my hundred even though i was up more. But i spose that makes sense since it was free money to start really liked the software and the support

I won $100 from a free chip no deposit, was sent to me no problem, the chat operators were nice and friendly, I am from Canada and could play there at that time, but am not sure if I can play there now, it was great to see a win from a free chip, it was the first time i won off a free chip, I never knew really that you could or would but when I did, that was a great smile coming from that face of mine, thanks! Ruby Slots, you were my first free chip win. :)

Another one of these super dodgy RTG rip off 'casinos', play here and you'll wish you hadn't ! Don't be pulled in by their outrageous bonus offers either, the wagering requirements are unreasonable and on the off chance you actually make it through they won't ever pay you anyway. Utter disgrace to the industry.

Yes you are right kenghiong, player from Singapore are not allowed to join the casino. You can check list of the allowed countries in our review. Luckynn

hate to know that alot of rtg casino does not allow singaporeans to play

hi Hotdog70, you can contact their representative here at our forum. Use this link to post your complaint and contact the Rep : http://www.lcb.org/onlinecasinobonusforum/direct-casino-support/coolcat-clubplayer-prism-cirrus-wild-vegas-palace-ofchance-vip-lounge-slots-of-v/ best LCB Admin

The first time I played at Ruby's I won. Turned in the NDB for $50 and played Roaring Twenties Bingo and beat them. When I tried to withdraw the I was denied. I called and they told me what to send them, so I did and then I made another withdrawal request and I then received an e-mail to call a certain person, I didn't see the e-mail until it had been a couple of days so by the time I contacted the lady she said that it was approved one for Western Union and it had been approved on Aug.2 and that it would be 10-12 working days and the time started on Aug.2 and Now HERE IT IS SEPT.1 AND STILL ON CONTACT FROM THEM AFTER EMAILING AND TALKING TO MANAGEMENT , SUPPOSIVELY IT IS ONLY A 115 BUCKS BUT I AM IN NEED OF IT AT THIS TIME CAN ANYONE HELP ME IF YOU CAN SEND ME AN EMAIL at volk70@live.com

Actually find this one quite nice, with good looking graphics and nice exclusive promotions for the LCB players. That includes a 250% Matching bonus up to $2,500, valid only for Keno and Slots with a minimum $30 deposit (code is LCB250) and a huge 50$ No Deposit bonus with a $100 maximum cash-out and a 30x WR on selected and 60x for Table games (code is LCB50ND). Important things first, do check the list of all countries that are not allowed in, to make sure you don't hit a wall on your way to registration. They take only US Dollars, and the usual banking applies. Do note that if you need a Moneybookers account, you can get it with a LCB referral to get a $10 bonus. There is a nice selection of over 80 games, with coins costing from 20 cents to 100 bucks, depending on how you want to roll it.

The former name was VipLounge?