PRISM CASINO

I initiated my 1st withdrawal. 4 hours later my bitcoin wallet notified me of receipt. Shocked to say the least. Real player, real review. I abused free chips but I also made small deposits. My withdrawal today was for roughly 400 bucks. I deposited 50 with a percentage bonus code, me my playthrough and withdrew. Again real review. As long as you verify, then play, and treat representatives with respect, you should be able to have a good experience. Good luck, gamblers. ~T

Prism Casino is very disappointing. The game selection is limited, and the software often crashes. Customer support is slow and unhelpful, making it frustrating to resolve issues. Overall, a poor experience.

No. No, no, no, no, no, no, NOOO!! If you're still sitting there saying, "They couldn't be THAT bad!", I encourage you to roll your money into a ball, drown it in your choice of salad dressing, and then proceed to eat it.. as shitting it back out later is a far better - and more entertaining - option than playing at this shit hole.

By far one of the. Worst casinos I’ve tried. When layouts are yielded or delayed even by an hour, don’t trust it and move on. Try bitstarz chumba stake … Eve. Extreme yabby limitless brango bonus blitz.. hard to ein on some but at least u know you will get bitcoin in the next hour.

Received a free chip, completed the play through required, submitted the KYC verification documents that have worked at several other casinos. i have not withdrawn yet but it being apart of the Inclave network, mi positive.

They have fun games, nowhere we you can find the same games in so many different casinos that have way more to offer. Withdrawal times here took forever for me and customer service was never very helpful. Try Brango, or Extreme if you want fast withdrawals and excellent customer service, but this casino really isn’t worth it.

It is astounding that this casino and the casino group behind it is still around and apparently still ripping players off. When I was a lot younger many years ago I played here and won. But of course never got paid. WARNING FROM AN EXPERIENCED ONLINE GAMBLER, STAY AWAY FROM THIS CASINO AND ALL VIRTUAL GROUP CASINO'S.

This place is awful. I won of course never saw my winnings! After sending in my documents they said my "Government Issued ID" was not valid. Then my proof of address was expired. Well, when it takes months to verify an account of course it was! Whatever! They ignored my emails and chat just gave me the runaround. After months, I just got sick of messing with them. STAY FAR AWAY FROM THIS JOKE OF A CASINO!!!!

This casino support sucks. The whole experience is just bad all the way around. Playing online casino should be enjoyable. This is everything but enjoyable. If you wanted to play the new casino definitely keep looking cause this is not the one to play at and that’s that

Updating...of course the cashout wasn't paid. Prism is a joke. Avoid at all costs.

Received a free chip, completed the playthrough required, submitted the KYC verification documents that have worked at several other casinos. We'll see what happens. Based on the reviews below, I'm not confident.

Absolute scam site stay away at all costs. Payout times are a joke. Verification process is lengthy and they make you do it over and over again until approved. Even if you happen to get through all that expect not to get paid if you do win. Please look for better places to play

Right there with all of its closely rated casino buddies as far as I'm concerned. Just another junk casino that is wasting space on the internet. I would avoid at all costs. You would have a better chance of winning the lottery 6 times in a row than making any real money here

Was actually good until I won something and went on live chat, I was told players from NZ not accepted, this was after about 6 months of playing there and I was cut off live chat and cannot login. There was roughly $700usd in there at the time.

Been ignored as far as my pending payout.

Please, do not waste your money or time here. Easy enough to be fooled when you are first starting to play these sites because they do a really good job of getting their name out there and advertise as if they are the best. They are anything but. Customer support is slow and only gives you scripted responses, usually untrue. Payouts are almost impossible. By the time you receive it, it will not have been worth the effort you had to put in an time just to get What you are owed

one of the first casinos I can remember joining years ago, nothing special same as any RTG never won never cashed out

Worst casino ever refused to pay any winnings and the staff was horrible avoid this casino at all costs

Not good casino, yes there is no deposit bonus but at what price.

What can I add to the overwheming majority of reviews here. There are many more, customer-centric online casinos out there with good reps. Please.Stay.Away.

after having given them all the personal information, i get the message "banned"...;/

I do not like the insecure sites as stated when I want to register on the site ... for that reason I have to give a bad score!

This Casino is scam. i played a bonus, won about 400€, i tried to withdraw then they said finland can play free bonuses and i can withdraw. i made 15€ deposit on some point. i was playing the winnings, i tried to ask my money back if the withdrawal is not possible, then my money back was denied too. DO NOT DEPOSIT AT THIS CASINO. YOU WILL NOT SEE THEM AGAIN.

Prism casino is another one of the many RTG scam casinos. They give you tons of freebies, no deposit bonuses, deposit bonuses to attract you but in the end for the money it's just a one way. You can deposit but you can't cashout. Don't play there, it is a scam and you will never see your money ever again guaranteed.

H O R R I B L E! I have been regularly playing at online casinos for close to a decade, and this was, by far, the worst customer support experience I have ever had. They were impossible to communicate with on every level, and I had just made a deposit! Bad does not even begin to describe the phone support. I would strongly discourage anyone from making a deposit here.

Another scam rtg casino, please do not trust or register and please dont deposit. Dont even use a no deposit bonus. They are so bad. Withdrawals, if they even pay, takes 6 months. First they say to every customer we need make securityit check on your account for 6 months hahahaha.. avoid . Worst casino

Another RTG casino but this one with High minimum deposit, suspicions credibility, they almost arrange excuses to not pay the winnings, and they prolong the time of the cashout. In my opinion a casino to avoid.

thjis casino is no good just no good, they are pretty much a scam, you will never get any money out of them no matter how much you deposit,or how much you win they will never pay, and when i say i never i do mean never will give your money, they will always have some bold excuse on to why you can cant cashout and why they cant give your money they will even ask you to make another deposit and when you do, they can help you cashout, and guess what, they dont, they wont, and they laugh all the way to the bank.

Another RTG games casino to avoid. They don't payout your winnings for some reason they always find out. Above all no need to waste money depositing here

I have deposited here, but have found that while rtp is very good. Their payouts are sluggish and extremely slow. Don't play here without the expectation of any payouts taking at least a month to receive. They are very picky too. If you want extraordinary perks and deposit bonus options, and don't mind waiting a long time for payouts, then this is still an option, as they offer very large dollar match bonuses.

there's more than plenty of no deposit bonuses for prism all over the friggin internet. but beyond that, they seem a little bit stricter than the rest of the casinos in it's group as far as no deposit bonus claiming is concerned. that groups classic themeable setup is certainly an easy interface, it's fast and user friendly and they feature all the games the rest of the RTG family does. all and all, not bad.

Prism casino has been around since before I started online gambling. They have a pretty bad reputation as far as paying out any winnings. This is one casino that I would not recommend to deposit at because you are going to have a hard time getting paid.

If you play Video Poker, this is a great online casino to deposit with. Single hand: Aces & Eights, 7's Wild, Double Jackpot, and All American have the highest return with higher than 99%. Multi-hand (3-handed only) Video Poker: 7's Wild, Loose Deuces, and Double Jackpot are the best to play with the highest percentage return. I was hitting big pays about every 15 minutes or so. Don't play 10 handed or more. You can tell they drastically reduce the odds of winning. I have cashed out too before and I live in the U.S.

What a great bonus offering from this casino!!! One of the few RTG casinos I will consider depositing at. They seem legit and have not had any issues with their support of withdrawals. I managed to withdraw once, not a huge amount but I was temptered to test their payouts. It took a few days to get my money but at least I did considering other RTG casinos are so roge. The only reason why I have not played here in some time now is because I really find this software boring and the games are generally all the same...boring and monotonous. I haven't heard too many players winning at this casino though which is also a bit worrying.

Prism casino is another rogue casino affiliated with The Virtual Casino, Cool Cat, Place of Chance, Slots of Vegas etc. These casino run almost the same promotions - for example, 350% ~ 500% first deposit bonuses without any rules, and the minimum $25 ~ $200 no-deposit bonuses. These bonuses looks attractive for the beginners, but, it is just a trap. They will never pay out your winnings, or, as I heard, they even force you deposit more by telling you about some sort of the minimum wagering requirement or deposit times, or something.

another real-tine gaming casino that i had the misfortune of coming across back in my very early days of playing online and in awe of the very large too good to be true bonuses, prism casino is one such casino as a new green player when i came across a link for this casino offering a 50$ no deposit bonus and a welcome match bonus of 300 or 400% i just thought " Awesome!! " but that's what these casinos use to lured you in, anyway i quickly discovered how evil this casino was when i requested my 1st withdrawal and the docs were never correct and basically they made sure to drag this on that it just wasn't worth it anymore, real time gaming head office should enforce stricter conditions for their franchises and operators , avoid this casino at all costs

Many years ago when I lived in the states; Prism Casino ripped me off...I believe they had no intention of paying my winnings and I realized this was the case after a while....I am amazed that many what I would deem rogue casinos can stay in business year after year with so many complaints from players. At least forums like these can give one a good idea of who to avoid depositing with

Prism Casino... Well, as many players, I got a free coupon to start with. Played a long long time, reached the playthrough and finally got $100 fully cashable. Tried to cashout but got to fill a complicating form (plus questions about my other accounts on sister casinos). Once done, never heard of them anymore. This happened 3 years ago. As my winnings were from a free bonus, I didn't make any fuss but realized that it wasn't worth depositing there. And as far as I can see and read in many forums, verifications can take months, and payments are often delayed. So no big deal, I kept playing but stayed out from them :) Now, the casino does not accept players from my country and I won't complain about that !

Hello, As I seen, everyone is getting bad experience with Prism Casino , but from my prospect, about Real Time Gaming network, I can give to this casino 5 stars. Firstly, I got my ND bonus, made WR and.. Take 7 days, to review my account, and got my 100$ after 2 days, so all in all it take 9 days, to get my money. You have careffuly read T&A of RTG network, and if you follow everything correctly, you gonna get your money. You can not take first ND bonus, after that get second ND bonus, before making deposit. So, as I said, PRISM getting 5 stars, and gl in the future.

OK... Looking back at the time when players from Bulgaria were still accepted in this casino - about 2 years ago. I claimed my no deposit 30$ free chip and wagered it, even won 3000$ real money - not bonus (I think it was on the Triton Treasure slot ) and when I wanted to withdraw my money some guy from the live chat told me I must make a deposit first and there would be no problem cashing out all of my winnings. But that was a lie! After making my deposit of 20$ and playing a little bit I was told that "my country is not avalible for any bonuses at all" and of course I can't cash out anything! Don't play in this casino !!!

Well, PRISM offers tons of big bonuses so the seduction is there. Even if you make a deposit inbetween, they will find another excuse not to pay you out. Prism and its partner casinos have a bad reputation for a reason. It's a shame though because the RTG slots are quite nice actually. So, watch out that you avoid PRISM and their family casinos.

I like this casino:0.The site is easy to navigate and the games are the same as the sister sites:)Played for along time on my deposit but didn't cash out..my fault.

I like that they have added new games and the software works faster. CS has improved but I wish they took Skrill

Enjoy the games but wish you were allowed to redeem more than one free chip in a row

This is the type of casino that makes you want to quit gambling. Don't waste your money here, they will never pay you if you win.

Whilst most of these cheating, thieving, scummy scams pretending to be a casino operation are marked clearly here at LCB I still feel its my duty to add a comment to re-inforce just how spectacularly bad these places really are. Simples. 1. They will never pay you 2. Give them your email address, they will send you endless spam 3. The support will laugh in your face when you complain about either of the above. What else do you need to know?

bad bad casino, they first let me play and when I met wagering requirments for my bonus they tell me that thay don't suport players from my country.. so unprofessional, but that was one year ago, but I don't think that they are much better now

stay avay from this casino even if you win thay never gonna pay you the biggest scam casino on the internet casino rating 1

AVOID!

Many country restrictions, read the TC: http://www.prismcasino.com/terms-conditions/ PDF: http://chatwindow.info/terms/countries-group-1.pdf

Hi pokergranni, yeah bonus expired, but they didn't inform us till now. thanks for heads up Luckynn

the exclusive75 code does not work. they won't accept it!

"LIARS! CHEATS! THIEVES! THEY DON'T PAY YOU!!!" That is a comment i can agree with. I got a free chip and won. Could not get money. They said i played multiple free chips. The one i won on was the first one. they they kept sending me free chips and I played acouple since my withdrawal was in process. Today they took it all. Do not play here or any of this groups casinos.

In all fairness, every free chip has the maximum cash out rule. You should inquire about the maximum allowed withdrawal off of this freebie. Also note that if this is your first free chip, or if you made deposits in between free chips, then you would be entitle to your winnings ( again given the max cashout for such bonus ).

i was given the sign up bonus at prizm and lost went to exit i was offered a survey with $50.00 free so i completed the survey afterwards i went to play the aztecs treasure i hit random jackpot for $ 3700.00 dollars it went straight to my account messages at prizm so i called customer support they said it cant be cashed out they said they are sorry but its no good i cant cash out they offer a survey then give you $50.00 in chips which are no good if you win

LIARS! CHEATS! THIEVES! THEY DON'T PAY YOU!!!

hi susan - i have played specifically at prism casino for over a year and liked to play there because they always gave a 300% no playthrough no max withdrawal bonus to each and everyone of my deposits....this entire time i would make credoit card deposits of 30-60 dollars and lots of them - sometimes daily three or four times - that extra money was fun to get - in the entire time of played i made two withdrawal requests one for like 500 and other for like 600 or so - took a month to get...then, i decided because i was losing a lot that if i won anything decent, i would make withdrawal requests rather than keep playing and losing as per my usual...well, i made a withdrawal request for 600 or so - then a few days later 300 or so and third like 500 etc....for past few weeks i would check my acct in regards to the processing of the withdrawals and played a few more time again with the code i have been using for over a year - then code not working anymore and chat agent says manager said code is for people who play and lose and that i cant get anymore...tyhen day or so later i get locked out of my acct...this is my story - so, they want u to blow thousands and thats ok but if you win more than twice and want your winnings, it appears that this isnt acceptable - i have requested the assistance once again from cindy greco at askgamblers.com as i anticipate this is a tactic to weasel out of paying me like a bad insurance company -

Hi susanmorris, try Nigh Noon Casino we are getting plenty of positive feedback from players their.

I notice that the last comment in here was way back in November. I would like to hear from someone who has had more current experiences with Prism. I have played with Prism and affiliates for quite a while but have never won enough money to try to withddraw any. After reading this I think I will quit playing there . I used to play at cool cat and palace of chance until I won some money that took me six months to collect. Then they told me I could no longer get any bonus with a no max cashout. The best they offered me was ten times my deposit. As we all know, you would have to make quite a big deposit to make ten times worth anything. Can someone suggest a casino that lives up to their claims? I don\'t trust anyone now. I just put in for a withdrawal of two grand from slotsinferno and they are already stalling. First they say they did not receive my paperwork. Then they get it but it doesn\'t get sent into accounting. Then they send it to accounting but will not give me an estimate of when it will be procesed for payment. I ask how to reach accounting and they say go through live chat. Talk about getting the run around. I don\'t dare play at any of their affiliates either. Anybody who knows a reliable casino, please let me know. my thanks

Well I am one of the ones that got screwed. Deposited 150.00 and got a 300% bonus for one particular slot with a 100% play through. Played through it and still had around 520.00 left. Went to play black jack and got up to 2270.00 and cashed out. Here is the chat with the operator after I requested a withdrawal.... info: A site operator will be with you momentarily. info: Hi! Thank you for using our LiveChat Service. This is \'Olga\'. Please verify your Email and Phone Number so that I can assist you. asturr: two things, one...my phone number has changed. and two....how long does it take to process a withdrawal once you have the verification form Olga: Our time frame to approve a withdrawal request is normally 7 to 10 business days, these business days are taken from the day your account is certified with all documents. After approval the withdrawal will be sent out during the next 15 to 20 business days. asturr: ok Olga: Please provide your new number to update the information asturr: Olga: Allow me to update the info asturr: i put my old number on my deposit request since its already filled out asturr: sorry withdrawal request Olga: It has been updated in your profile asturr: thanks Olga: Is there anything else that I may assist you with? asturr: yes, my withdrawal request says i wish to be paid cash deposit - WU, what is that asturr: also, was there any restrictions on the bonus i used Olga: Western Union Olga: allow me to check asturr: i would rather get a check Olga: 300% No Restrictions Match Olga: New Slot, Mice Dice Only Olga: No Playthrough Olga: No Max Cash-Out Olga: Redeem: MICEDICE300 Olga: I apologize but for withdrawal for over $100 the money will be sent via Western Union or Money gram asturr: where would i pick that up Olga: Withdrawals department will contact you when the withdraw is approve Olga: And ready to be send asturr: ok thanks for all the info Olga: Your very welcome! Olga: Is there anything else that I may assist you with? asturr: nope Now I went to log into my account and I cannot log in. Went to customer service and was told i cannot play there any more per managerse decision. Don\'t play at this casino every!!!!! Here is the transcript of the latest chat.... asturr: hello Tom: Hi how are you? asturr: why cannot i log into my account asturr: are you there Tom: Yes, I\'m typing asturr: still typing? Tom: Your account has been closed because , as per manager decision, you are not allowed to play in this casino.... asturr: what about my withdrawal request asturr: and why am i not allowed, because i actually won? Tom: All funds will be removed and your deposit will be refunded asturr: this will make a good review for your casino Tom: No, that would not be the issue, but I, as customer service rep, do not handle that info.... Please write to the manager: manager@prismcasino.com Tom: for an explanation asturr: i will do that, can i get a copy of this transcript emailed to em asturr: me Tom: You may request the copy as soon as you close this chat.... you may also copy this entire chat and paste it to a word document

Heres yet another bonus! NEWFORTUNE50 good for 50$ at prism casino

Well I received the $75 free chip. I was able to win and meet the playthrough requirements. I cashed out for the max $150. I cashed out on May 17th and I received my money in my quicktender account on June 25th. It took a long time to receive my money, but they did honor the cashout and pay me! If you go to live help to find out about cashout delay they are clueless and refer you to the accounting dept., and the accounting dept. never returns emails and is never available for live help. However, Ingrid(manager)is GREAT and is the only one to get in contact with if you need help with anything! Ingrid is great and I got paid even if it did take a while!

im trying it ill post and let you know!

Hi everyone, If there\'s anything you need regarding Prism casino, please don\'t hesitate to contact me, I\'m available on the Direct Casino Support section in the forum. Enjoy our bonuses and good luck! Ingrid Evans

Massit, You should always check for restricted countries before playing in a casino, most casinos (if not all) restrict countries. Unfortunately there are places with a very high index of fraudulent activity and casinos have no option but to restrict them. Prism does not invent excuses, our Terms and Conditions are very clear in the website. If you have any questions at all, you can contact CS or I can also be reached in the forum.

DO NOT REGISTER! I did won but they refused to pay me. They have huge list of countries they are not paying anything. This is the casino that keeps inventing excuses for not paying anything (at least making everything as hard as possible). Total shit hole. DO NOT WASTE YOUR TIME, like i did!

ABSOLUTELY AMAZING. PRISM CASINO DID RIGHT BY ME. In my last comment I told everyone about the horrible experience I had with Prism Casino. That was before I contacted Ingrid Evans, who is the affiliate manager for Prism. When I told her what kind of problems I had she made them right! I strongly suggest anyone that has a problem to contact her. She has told me that she\'ll do everything in her power to make things right. She can be reached by email @ ingrid@prismaffiliate.com. Don\'t forget to tell her that \"Norm\" referred you.

Hi everyone, I\'m really sorry to see that some of you have had bad experiences in Prism. I started as the Affiliate Manager a few weeks ago and now that I\'m up to speed, I\'ll continue checking this site on a regular basis. If you have a problem and the casino CS can\'t help you, please post and I\'ll do my best to help. But please, please (and this is my advise when playing in any casino): 1. If you request a bonus, make sure you know the wagering requirements BEFORE you start playing. 2. If you have winnings that you\'d like to cash out, especially if you used a bonus, DO NOT make another deposit or use another bonus while the winnings are in your account. First request your withdrawal, and contact CS to be sure you know the steps to follow (keep a copy of any chat). This way, you\'ll always be sure you\'re not breaking any terms and conditions. I would like you to always get your winnings, and terms and conditions in this casino are not much different than any other casino, just please make sure you know what they are. Continue enjoying Prism Casino and Good Luck! Ingrid Evans

THIS CASINO IS A TOTAL RIP OFF!!!! They don\'t pay winners...The don\'t respond to emails except to say, \"you\'ll hear from us within one businss day,\" (AND NEVER DO!!) and tell you the games you were allowed to play for money won\'t pay you, yet they don\'t say, \"you\'re playing for \"play money.\" Also, no senior management is available to resolve problems....my problems have been going on since may 22. If anyone knows which commission controls this casino and how i can reach them i\'d sure appreciate it.

A lot of these casinos powered by rtg are bogus. ndcasinoportal list prism and others as \"rouge\" or do not play. I\'ve hit 4 random jackpots while playing with no deposit money. What are the odds of even hitting one? I think they knew I couldnt collect so they let me hit them. Did you see how high Rudolph\'s Revenge random jackpot is on some of these sites? Over 30k on one. Yeah like someone is really going to win that money.

Prism Casino RIPPED ME OFF! I hit a jackpot for $10,700 and they refused to pay me. They said I deposited while the winnings were in my account. What a crock of crap! They will do anything to get out of paying you a jackpot. THEY ARE CROOKS! They take your money and will not pay you off. They took my 10,700 out of my account and refuse to pay me a dime. The even kept the 30.00 I deposited in the beginning.DO NOT WASTE YOUR MONEY OR TIME!!!! Something should be done to shut these theives down!

Do not play at Prism Casino or any casino in the Virtual Casino Group. I deposited funds, played for a couple weeks, and only requested to cashout $300. I emailed their accounting department my authorization form and forms of ID the day I requested my withdrawal. Over three weeks later they locked my account and will not give me a reason why. I have played at numerous other online casinos and never had any problems. Please, don\'t waste your money or your time! Don\'t get ripped off by this rogue casino!

PRISM ONLINE CASINO IS THE BIGGEST RIP-OFF OUT THERE DO NOT UNDER NO WAY PLAY AT THIS ONLINE RIP OFF AFTER PLAYING THERE FOR SEVERAL DAYS AND FINALLY WINNING THEY HAVE GIVEN ME EVERY EXCUSE IN THE BOOK NOT TO PAY,,THEY ARE RUDE AND DON\'T ANSWER ANY E-MAILS THEY WILL LEAVE YOU SITTING ON HOLD WITH THEIR LIVE CHAT!!!PLAY AT SILVER DOLLAR THEY ARE THE MOST RELIABLE THAT I HAVE COME ACROSS!!BUT WHATEVER YOU DO DONT PLAY AT PRISM!!