Lucky Louis Casino is an online casino which only relaunched this year (2018), but it has already managed to land itself in a spot of hot water with players. This may not necessarily be a problem with the casino itself, though, more to do with the software they offer. They have featured SkillOnNet software in the past, and that has troubled players. The relaunch of the casino does seem to suggest that they have cleared up this issue, though, so only time will tell if they make their way off the blacklist. The Maltese licensed online casino can be played in English Norwegian, Swedish and German and offers a variety of different currencies for players to use.
Another downside to the Lucky Louis Casino operation is the fact that they do not currently offer live chat as a customer service option. This problem means that players either must use the toll-charged telephone line to obtain assistance or e-mail. An FAQ has been provided, though and that does help to a certain degree.
There doesn’t appear to be too much wrong with the promotions over at Lucky Louis Casino, although they are somewhat limited. Players can claim a 100% first deposit bonus when they deposit as a newbie, and this comes with 50 free spins for players in the UK and Denmark, or a cash bonus worth up to 100 free spins for players outside of those regions.
Other promotions and bonuses are few and far between. You can sporadically receive promos via e-mail, but there doesn’t even appear to be a loyalty bonus program in play over at Lucky Louis Casino. Again, this could be down to the site using SkillOnNet software.
Games at Lucky Louis Casino
On the upside, the casino does offer games from plenty of leading developers in the online casino world. You can find titles from 1x2 Gaming, Amaya Gaming, Aristocrat, Bally, Barcrest, BTG, Evolution Gaming and Extreme Live Gaming (both live dealer games), Lightning Box Games, Microgaming, Net Entertainment, NextGen Gaming, NYX Interactive, WMS Gaming and Yggdrasil. SkillOnNet games can also be played, though we wouldn’t recommend it.