Royal Planet Casino is primarily a mobile casino site, and one which caters to players across the globe. This online casino offers English language gaming and prefers to use the US dollar as its currency of choice.
Accepted payment methods at Royal Planet Casino include Upaycard, VISA, MasterCard, Neteller, Skrill, eCheck, and wire transfers. If you need customer support (and you probably will), you can obtain it via live chat, or e-mail. The casino says that you can contact them via toll-free telephone, too, although no number has been given for you to do that.
After registering at Royal Planet Casino, you can claim a top notch welcome package. This welcome bonus can see you able to pocket up to $1,200 over the first four deposits you make, as long as you don’t wait longer than 7 days in-between each deposit. The first deposit brings a 125% match worth up to $400, with the other 3 deposits coming in at matches of 75%, 50%, and a final 50%, up to totals of $300, $250, and another $250, respectively.
According to many players, they consider Royal Planet Casino’s promotions to be a scam. Other players have complained that the casino is lacklustre when it comes to paying out players’ winnings. With that in mind, we cannot really recommend them to players until these issues have been investigated and cleared up.
Games at Royal Planet Casino
Games at the Curacao licensed Royal Planet Casino are provided by Rival Gaming, and they consist of quite a few titles. You can expect to find mainly slots at this domain, although a handful of non-slot table games have been included. The games are mobile-friendly of course, and most of the slots have a RTP rate of roughly 96.1%. That isn’t the greatest, but it is hardly a reason in and of itself to avoid them.
Playable slots at this casino include Diamonds Downunder, Diggin’ Deep, Beach Bums, Tahiti Time, Grandma’s Attic, Scary Rich 2, 5-reel Circus, and A Day at the Derby.
Given the rumours of not paying players their winnings, complications with promotions (there seems to be an issue regarding when you can claim your second, third, and fourth bonuses), as well as the poor selection of mobile games, we can’t start doing jumping jacks in support of Royal Planet Casino. As it turns out, there are better mobile casino websites out there for you to try.
3.9
same casino as Cocoa casino. only Royalplanet does not give rewards chips. Only sign up no deposit bonus. I played with their promo code "35ROYALCHIPS" and managed to make over 4000$, on Rival software slots. but I collected just 70, because that bonus have a max cashout. live chat is very friendly and helpful. Withdrawing is only possible on bank account or bitcoin.
Over two months of waiting, and they still have not paid me my $425 I won. Chat gives me the run around. BS excuse after BS excuse. Casino manager does not respond to emails. Don't gamble here!
0.5
I been using there free spins, when they e mail them to me. For a while now, I hit like 60 and they paid out in 2 days. I like 👍
2.2
Dislike
When I first started gaming online I got suckered in by a multi stage bonus at this place an never saw a dime unfortunately, steer clear. Good luck
0.5
Well I've been waiting for a month on my cash out from the royal planet casino I also have been verified and been told that my payout is in the queue and is being processed and that I should receive it in a couple of days that was over a week ago , in total my wait time has been a month with them telling me whatever pops up in the heads of whomever I land in chat with if lcb. org can help recoup my win it would be greatly appreciated and I would be glad to take my review down or upgrade it to atleast better than what it is now to all other online casino players beware or just not play at the royal planet casino because I don't think they're going to pay maybe lcb can help thanks guys slikrik
0.9
Now this is definitely one of the worst of the worst casinos that there are to play at this should be definitely on the top of the road list to stay away from they’re never gonna pay you out I’ve had so many payouts pending with them that I never did get
I would disagree with your statement that all casino using rival do not pay. Cafe Casino paid me over $10,000 in January 2022 and ComicPlay has paid me over $500 this year. No delays no trying not to pay. While I do agree that Royal planet is scum and thieves not all are just because they use rival
4.1
scam all the casinos using rival dont payout and they steal your money they all need to be shutdown
0.9
Graphics seemed like the games have been hacked and altered. I might be paranoid but any game that glitches and freezes and has the same identical outcome over and over again that you can notice and a short time playing is something of a red flag for me. The payout times are way too long I would never want to wait this long for my winnings. 2 Thumbs Way down
I logged on to Royal Planet again last night asking about my withdrawal that I requested on 2/17/20. I was now told that they had not received my documents after previously telling me by email that they had received them and that they had been forwarded. I just sent them a very nasty email, along with copies of all emails, screenshots, etc. proving that they lie! DO NOT PLAY ON THEIR SITE, OR ANY SITE THEY ARE AFFILIATED WITH: Here is my email to them I sent this morning: Hello, I am going to break this down for you so that there is no misunderstanding and I have attached screenshots and/or emails to confirm same. 1. February 17, 2020 I requested a withdrawal of $500.00. (See Attached Printout) 2. February 17, 2020 I received an email from Royal Planet stating that "my cashout for $500.00 is under process. (See Attached email) 3. February 18, 2020 I received an email from Royal Planet Faxbacks requesting documentation (See Attached Email). 4. February 20, 2020 I sent Royal Planet a detailed email and attached each and every document you requested (See attached email.) 5. On February 21, 2020 I received an email from Royal Planet stating that I needed to send my documents in (See Attached Email) 6. On February 21, 2020 I responded stating that I had already sent in all of my documents by email on February 20, 2020 and attached another copy of the email, and documents, to prove same. (See attached email) 7. On February 22, 2020 I received an email from Royal Planet that you "had forwarded my documents to your security team for verification" (See attached email) Guess you got them after all! 8. On March 3, 2020 I went to your website and through Chat was advised by Alex and my documents were not shown. (See screenshot attached). Also, in looking at Line 24 of your Terms it states: We reserve the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, we further reserve the right, at our sole discretion, to demand that you will provide us with a notarized ID or any equivalent certified ID. If for a continuous period of 40 days from our request for this verification documentation, we have still not received the same from you then the funds remaining in your account will be removed and your account closed. So, I think I have figured out what you guys do....you delay payment of winnings and drag it out for long periods of time just hoping that the 40 days will come up and then you can say "we did not receive your documentation therefore we reserve the right to remove the funds and close your account." Or, you hope we will "reverse our withdrawal" since we cannot make any further deposits on your site while there is a "pending withdrawal." So, please let it be known that you received my documents by your own admission in the email dated February 22, 2020. If we want to play on your site, you expect us to make a deposit and for that deposit to go through. If we want to collect our winnings from your site, it takes an act of God. Be advised that if this matter is not resolved, I will make sure that each and every online casino forum online is advised of what happened and will post anything and everything I can to make sure that no one wants to play on any of your sites because you try to screw people out of their winnings. Since I now see that your site is "Blacklisted" on most of the online forums, hopefully we can get your group shut down. I have had it with you guys trying to screw people hiding in your little country far away where you think no one can touch you. Well, we will see about that. Oh, and don't forget to open and print out my attachment so that you can't say you did not receive it as well. I am also going to email this to Royal Planet about 10 times just so you guys cannot say you did not receive my email. Plus, I get "read receipts" I am also posting this email on every online forum that will allow me. Stacy M. Crooks - User Name stacy1264 ** JUST FOR THE RECORDS, I DID SEND THE ABOVE EMAIL TO THEM 12 TIMES IN A ROW THIS MORNING SO THEY CANNOT SAY THEY DID NOT RECEIVE IT!** Bastards!