ROYAL PLANET CASINO

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Royal Planet Casino Review

Royal Planet Casino is primarily a mobile casino site, and one which caters to players across the globe. This online casino offers English language gaming and prefers to use the US dollar as its currency of choice.

Accepted payment methods at Royal Planet Casino include Upaycard, VISA, MasterCard, Neteller, Skrill, eCheck, and wire transfers. If you need customer support (and you probably will), you can obtain it via live chat, or e-mail. The casino says that you can contact them via toll-free telephone, too, although no number has been given for you to do that.

After registering at Royal Planet Casino, you can claim a top notch welcome package. This welcome bonus can see you able to pocket up to $1,200 over the first four deposits you make, as long as you don’t wait longer than 7 days in-between each deposit. The first deposit brings a 125% match worth up to $400, with the other 3 deposits coming in at matches of 75%, 50%, and a final 50%, up to totals of $300, $250, and another $250, respectively.

According to many players, they consider Royal Planet Casino’s promotions to be a scam. Other players have complained that the casino is lacklustre when it comes to paying out players’ winnings. With that in mind, we cannot really recommend them to players until these issues have been investigated and cleared up.

Games at Royal Planet Casino

Games at the Curacao licensed Royal Planet Casino are provided by Rival Gaming, and they consist of quite a few titles. You can expect to find mainly slots at this domain, although a handful of non-slot table games have been included. The games are mobile-friendly of course, and most of the slots have a RTP rate of roughly 96.1%. That isn’t the greatest, but it is hardly a reason in and of itself to avoid them.

Playable slots at this casino include Diamonds Downunder, Diggin’ Deep, Beach Bums, Tahiti Time, Grandma’s Attic, Scary Rich 2, 5-reel Circus, and A Day at the Derby.

Given the rumours of not paying players their winnings, complications with promotions (there seems to be an issue regarding when you can claim your second, third, and fourth bonuses), as well as the poor selection of mobile games, we can’t start doing jumping jacks in support of Royal Planet Casino. As it turns out, there are better mobile casino websites out there for you to try.

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User reviews marked with this logo are syndicated from LCB.org
Dejan Stamenkovic LCB User rs flag Posted on 2023-07-07 01:06:13

same casino as Cocoa casino. only Royalplanet does not give rewards chips. Only sign up no deposit bonus. I played with their promo code "35ROYALCHIPS" and managed to make over 4000$, on Rival software slots. but I collected just 70, because that bonus have a max cashout. live chat is very friendly and helpful. Withdrawing is only possible on bank account or bitcoin.

Zack P LCB User Posted on 2023-06-25 07:50:48

Over two months of waiting, and they still have not paid me my $425 I won. Chat gives me the run around. BS excuse after BS excuse. Casino manager does not respond to emails. Don't gamble here!

1sweetwoman78 LCB User us flag Posted on 2023-02-20 21:51:38

I been using there free spins, when they e mail them to me. For a while now, I hit like 60 and they paid out in 2 days. I like đź‘Ť

Bama25 LCB User us-al flag Posted on 2023-02-09 23:52:51

When I first started gaming online I got suckered in by a multi stage bonus at this place an never saw a dime unfortunately, steer clear. Good luck

slikrik152 LCB User us flag Posted on 2023-02-01 04:01:28

Well I've been waiting for a month on my cash out from the royal planet casino I also have been verified and been told that my payout is in the queue and is being processed and that I should receive it in a couple of days that was over a week ago , in total my wait time has been a month with them telling me whatever pops up in the heads of whomever I land in chat with if lcb. org can help recoup my win it would be greatly appreciated and I would be glad to take my review down or upgrade it to atleast better than what it is now to all other online casino players beware or just not play at the royal planet casino because I don't think they're going to pay maybe lcb can help thanks guys slikrik

ericadawn11-0 LCB User us flag Posted on 2022-10-31 00:04:29

Now this is definitely one of the worst of the worst casinos that there are to play at this should be definitely on the top of the road list to stay away from they’re never gonna pay you out I’ve had so many payouts pending with them that I never did get

Dyllan Ostenson LCB User Posted on 2022-10-03 17:56:50

scam all the casinos using rival dont payout and they steal your money they all need to be shutdown

Philip Boyce LCB User Posted on 2022-10-12 06:00:14

I would disagree with your statement that all casino using rival do not pay. Cafe Casino paid me over $10,000 in January 2022 and ComicPlay has paid me over $500 this year. No delays no trying not to pay. While I do agree that Royal planet is scum and thieves not all are just because they use rival

Chriscainevip LCB User us flag Posted on 2022-05-24 10:20:40

Graphics seemed like the games have been hacked and altered. I might be paranoid but any game that glitches and freezes and has the same identical outcome over and over again that you can notice and a short time playing is something of a red flag for me. The payout times are way too long I would never want to wait this long for my winnings. 2 Thumbs Way down

stacycrooks LCB User us flag Posted on 2020-03-04 15:53:08

I logged on to Royal Planet again last night asking about my withdrawal that I requested on 2/17/20. I was now told that they had not received my documents after previously telling me by email that they had received them and that they had been forwarded. I just sent them a very nasty email, along with copies of all emails, screenshots, etc. proving that they lie! DO NOT PLAY ON THEIR SITE, OR ANY SITE THEY ARE AFFILIATED WITH: Here is my email to them I sent this morning: Hello, I am going to break this down for you so that there is no misunderstanding and I have attached screenshots and/or emails to confirm same. 1. February 17, 2020 I requested a withdrawal of $500.00. (See Attached Printout) 2. February 17, 2020 I received an email from Royal Planet stating that "my cashout for $500.00 is under process. (See Attached email) 3. February 18, 2020 I received an email from Royal Planet Faxbacks requesting documentation (See Attached Email). 4. February 20, 2020 I sent Royal Planet a detailed email and attached each and every document you requested (See attached email.) 5. On February 21, 2020 I received an email from Royal Planet stating that I needed to send my documents in (See Attached Email) 6. On February 21, 2020 I responded stating that I had already sent in all of my documents by email on February 20, 2020 and attached another copy of the email, and documents, to prove same. (See attached email) 7. On February 22, 2020 I received an email from Royal Planet that you "had forwarded my documents to your security team for verification" (See attached email) Guess you got them after all! 8. On March 3, 2020 I went to your website and through Chat was advised by Alex and my documents were not shown. (See screenshot attached). Also, in looking at Line 24 of your Terms it states: We reserve the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, we further reserve the right, at our sole discretion, to demand that you will provide us with a notarized ID or any equivalent certified ID. If for a continuous period of 40 days from our request for this verification documentation, we have still not received the same from you then the funds remaining in your account will be removed and your account closed. So, I think I have figured out what you guys do....you delay payment of winnings and drag it out for long periods of time just hoping that the 40 days will come up and then you can say "we did not receive your documentation therefore we reserve the right to remove the funds and close your account." Or, you hope we will "reverse our withdrawal" since we cannot make any further deposits on your site while there is a "pending withdrawal." So, please let it be known that you received my documents by your own admission in the email dated February 22, 2020. If we want to play on your site, you expect us to make a deposit and for that deposit to go through. If we want to collect our winnings from your site, it takes an act of God. Be advised that if this matter is not resolved, I will make sure that each and every online casino forum online is advised of what happened and will post anything and everything I can to make sure that no one wants to play on any of your sites because you try to screw people out of their winnings. Since I now see that your site is "Blacklisted" on most of the online forums, hopefully we can get your group shut down. I have had it with you guys trying to screw people hiding in your little country far away where you think no one can touch you. Well, we will see about that. Oh, and don't forget to open and print out my attachment so that you can't say you did not receive it as well. I am also going to email this to Royal Planet about 10 times just so you guys cannot say you did not receive my email. Plus, I get "read receipts" I am also posting this email on every online forum that will allow me. Stacy M. Crooks - User Name stacy1264 ** JUST FOR THE RECORDS, I DID SEND THE ABOVE EMAIL TO THEM 12 TIMES IN A ROW THIS MORNING SO THEY CANNOT SAY THEY DID NOT RECEIVE IT!** Bastards!

ziggyjamz LCB User us flag Posted on 2019-07-08 22:24:43

Royal Planet is a decent casino using Rival software. They offer some variety of slots, many good bonuses and promotions. Have not had to use customer service so far and have not been fortunate to make a withdrawal with my one deposit. The jury is still out for me and I will amend this review pending more playing experience.

Maniski LCB User nl flag Posted on 2018-11-10 13:46:18

Royal... Not that Royal to me sadly. I wagered a no deposit bonus(300 Euro) and wanted to withdraw it only to find out that all of a sudden The Netherlands got restricted and my account got blocked. 2 days before i could login normally. Went to livechat and they told me they can do nothing about it cause the block is from Rival end. Its really unprofesional to block players unannounced, did not received any email about the new restrictions. My advise is to avoid this casino

corona888 LCB User us flag Posted on 2018-03-14 01:55:42

I have a cashout pending, and they are taking forever to send me my winnings. I had to send all my documenets, that took for weeks, everything sucks about this place, makes me hate all rival casinos. lately a lot of rival casinos are just terrible. stay away form here

chayag LCB User us flag Posted on 2018-01-05 08:10:04

I like the their games hopefully it doesn't lock you out of your account for n o reason

Admin FreeCasinoGames Posted on 2017-09-15 07:35:24

Please read our warnings before depositing at a casino.

St Laurent Niccole Posted on 2017-09-15 07:28:46

Been waiting on a withdrawal of $430 for almost 2 months now. All I get is that "it is processing" Requested withdrawal via upaycard. Submitted all my docs and nothing. I will NOT be playing here EVER again. Once they told me I had to make an additional deposit via my upaycard. When I asked them to send me a link to their policy that states that is a requirement they changed their story. I also got the "technical issues" excuse. DO NOT TRUST THEM!

nstlaurent LCB User us flag Posted on 2017-09-15 07:11:48

Been waiting on a withdrawal of $430 for almost 2 months now. All I get is that "it is processing" Requested withdrawal via upaycard. Submitted all my docs and nothing. I will NOT be playing here EVER again. Once they told me I had to make an additional deposit via my upaycard. When I asked them to send me a link to their policy that states that is a requirement they changed their story. I also got the "technical issues" excuse. DO NOT TRUST THEM!

jumboscampi LCB User us flag Posted on 2017-05-21 12:06:07

I kind of really surprised that these guys are still around. I don't know anyone who plays here, but, that's not to say that they are deserving of having any. Just for myself, I don't play here at all.

uhdunno LCB User us flag Posted on 2017-03-29 13:51:24

As usual Rival setup. One thing good now is that many Rival's are doing u.s. facing friendly banking methods. I expect great things from this new group of rivals as the previous group's dissapearance out of us venue was very dissapointing and just a mess. I really like rival powered games and casinos, and hope to see many more of them popping up.

mamagotit LCB User us flag Posted on 2017-02-06 00:08:48

Say they take american players but then they told me they didn't? It didn't make much sense,came back the next day? They accepted me!? LOL it was very strange offered me a free chip for my "trouble" and it was all of $10.I was like "okay" and then I WON and then they said it's not cashable? lol ummm your choice :)

trece13 LCB User us flag Posted on 2017-01-27 02:48:24

I can never claim the bonuses that they send me through email. If I'm not eligible then don't send me a personalized email thank you

cheztwins LCB User us flag Posted on 2016-10-29 07:53:28

I dont know any rival casino that is actually what I would consider trustworthy. And this casino proves to be no different in my book. less than consistent customer service, sporadic promotions, and simply inconsistent.

jumboscampi LCB User us flag Posted on 2016-10-20 16:23:25

Maybe it's just me, but, there just seems to be something really not cool about this casino. Maybe it's because they have been around awhile and I haven't played that much. I don't see a lot of bonuses from them. I play at other casinos mostly and have played here but like I said, it's not a comfortable casino for me. Good luck out there folks!

Milaneli LCB User rs flag Posted on 2016-10-19 16:18:51

Didn't get any bonus by referring a friend. Also, winning here is less likely then winning on a lottery.

Fedorfan LCB User us flag Posted on 2016-09-18 10:34:40

I won't be depositing here, thats for sure. i dont see anything special here, especially not special enough for me to risk losing a deposit.

Larry!!!! LCB User us flag Posted on 2016-08-26 17:21:22

Yes, this is just another Rival with the same old, same old. Customer service was quite friendly though. The free ND promotion was fun playing, but I will definitely never deposit here....read everything if you are thinking about doing so. :O/

RECALCITRA LCB User pt flag Posted on 2016-08-25 23:09:01

Another Rival casino,with nd sign up bonus,huge promos bonus with unthinkable wagering requirements,same slots as others and nothing new.Not my favourite site to spend my time.

safon3 LCB User ua flag Posted on 2016-08-25 13:22:37

Unfortunately, we can not afford to play members of the country your IP is registered. We apologize for any inconvenience and hope that you will be able to log in from another country in the near future.

Armage LCB User lt flag Posted on 2016-08-21 01:42:56

I see i'm not alone with no deposit bonuses, which i didn't get or misread some information

Lily LCB User us flag Posted on 2016-08-20 10:28:05

I try to be cautious with casinos that have the Warning Sign, as they are known for their shadiness. Avoid them in total, if you don't want to feel disappointed. However, there are some really great no deposit bonuses listed under our Bonuses section, with decent WR. You can sort them for your country and choose the ones with the best feedback. I'm sure you can find an awesome deal. Good luck!

donny84 LCB User gb flag Posted on 2016-08-19 16:22:51

110 no deposit bonus?! Signed up and got a big fat 0... Like 98% of casinos list on this site. Why bother listing these no deposit things if they dont exist?!

Cat50 LCB User us flag Posted on 2016-08-15 22:04:00

I am going to sit this one out. So sad they just launched and already placed on the warning list. I am not into Rival games anymore so not a big loss. Casino's need to realize that you get more deposits and business when you are on the up and up. Shame.

pusher777 LCB User nl flag Posted on 2016-08-12 12:48:09

for this moment I didnt want to get any risk and make any deposit

muzejpri LCB User rs flag Posted on 2016-08-12 11:57:55

Avoid it, suspicious casino!

Allstarmikey LCB User nl flag Posted on 2016-08-05 04:46:46

Rival and also no license information ... 2 ingredients that make me say; avoid at all costs and really do not deposit there !!! Plenty of better casinos out there that are worth your money!

catapultaudio LCB User gb flag Posted on 2016-08-02 19:00:21

No license information whatsoever... another dubious business decision from Rival, I guess these guys have little desire to move onto the big stage despite their obvious ability to create some decent games and interfaces. As a result pretty much anybody in the whole world can sign up and deposit at this casino, but I wouldn't hold your breath when it comes to getting paid if you win ... avoid.

Gambinobit LCB User za flag Posted on 2016-08-01 11:30:22

Another horrible Rival casino in my opinion and one that has the typical Rival bonus no deposit which is very difficult to wager in my book the only real positive thing I can say about this casino is the table games are enjoyable that's about it unfortunately the support Harrass you from the moment you log in and don't get the hint that you not keen to chat by repeatedly closing the chat

jcbossi209 LCB User us flag Posted on 2016-07-31 23:31:12

Dumb because it DOES accept us players and I signed up no problem. The bonus was a lame multi stage designed to get you to deposit numerous times.1 star is plenty.

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