BETSOFA CASINO

Tried BetSofa recently and I’d say it’s an average experience. The site works well on mobile and desktop, and the design is nice. Game variety is okay, nothing special, but enough to play casually. The welcome bonus was decent, though the wagering was a bit high. My biggest issue was with support – had a delayed withdrawal and getting help took longer than it should’ve. It’s not a bad casino, but not great either. Just solid enough to earn 3 out of 5 stars from me.

Great casino with great promotions. Unfortunately, I've never had any luck at the casino, I've only lost. But that's not why I'm giving a lower rating, but because the bonus amounts can only be won with real money. I don't like casinos that give small amounts in exchange for very high wagering requirements, many casinos make the bonus amount available for wagering. Even so, it is difficult to meet the requirements, but at least they give you a little chance. Locked bonus amounts are not worth redeeming.

Variety of depositing methods make it attractive for players. Games selection is too good. If verification delays in this casino for 72 hours then what's problem? A player can wait for some further time. Support is not bad. They also offer good promotions. Therefore I select it as average casino.

I tested the casino for 1 month. The support is great. There were problems with account verification for more than 72 hours. The first withdrawal of winnings also takes a long time, up to 48 hours. Then the winnings are paid out within 24 hours. Large selection of games, many game providers.

I like this casino , I have only played the NDB , but I have been trying to get my KYC done before i deposit, Seems to have everything I'm looking for in a casino

They have a good selection of games. I m really satisfied with the promotions I receive by email. The support team is friendly and they usualy reply fast. The KYC took 24hours (working hours 11am-8pm GMT). I guess the KYC was fast for my case because I didn't have a pending cashout, I requested to make the KYC before I deposit to avoid any delay troubles for the cashout. Cryptocurrency cashout took 3 hours.

The casino does offer a lot games, with a lot of methoeds on deposit. They also offers good promotions from time to time. But haven't have a chances to make money there yet. So cannot tell how is their cashout services.

Thank you for sharing your insights! Your viewpoint is highly valued! Please understand that the authentication process follows a standard KYC (Know Your Customer) protocol, which is essential to ensure the security of both parties. Kindly be informed that requests for fund withdrawals and document verification are typically dealt with within a span of 2-3 hours during the operating hours of 11:00 to 20:00 Greenwich time, from Monday to Sunday. In cases of heightened workload, there is a possibility of a slight extension in this timeframe. Nonetheless, our team is consistently dedicated to expediting the fulfillment of a Player's request! Moreover, our Customer Support chat remains accessible 24/7, offering you the opportunity to reach out to us with any inquiries you may have. Best regards, BetSofa Team

I made a good money but coudn't withdraw cause they didn't accept my doccuments for a week

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the verification process. Our team works diligently to ensure a smooth and secure gaming experience for all our players. While our usual verification time is 2-3 hours during business days, there might be occasional delays due to workload. We value your feedback and are continuously striving to improve our services. We want to let you know that we care about your well-being and offer options to take a break from gambling if needed. You can choose to cool off for a specific time or self-exclude permanently, a link with all the available alternatives on our platform is provided to make it easy for you. Please feel free to reach out to us anytime via email or live chat if you have any further questions. Our team is available 24/7 to assist you. Best regards, BetSofa team.