DREAMS CASINO

Avoid this casino like COVID-19! Casino promotes TurboPay, yet apparently that type of form of payout isnt available unless the withdrawal request is made from clean deposits. Casino will send offers for free spins, yet cannot withdraw winnings if deposit hasn't been made in between free spins play. Then why offer/send them in the first place!

I opened an account deposited i won, i received my litecoin withdrawal within a half hour. I received the next day rewards deposit the give and i hit again. I have hada good experience with this site.

At least they make logins easy with the inclave SSO option other than that they are carbon copies of all the other casinos with the same games and shitty custome support and even worse bonus structures. Hard pass

I have only 1 account. I used a promo. Made the deposit, then had them take my entire bonus winnings, then they claim they sent my deposit back to me and I still have not even gotten that back. They didn't ever respond on chat and they sited multiple accounts which I do not have. I've only ever used this account and only ever unverified this one inclave account. This is the 5th bad experience with inclave in a row.

I have been waiting 6 months for my withdrawal. I keep getting the run around. This casino along with Posh, Coolcat, Slots of vegas and a few others are not worth playing because even if you win and follow all the rules, if you get paid it takes months and months. They do not allow withdrawals of more than 2500 per week and even then....

This casino is a great casino to play at and the play through isnt much to meet. This casino payouts take no longer then 3 days when using bit coin and theres little to no validation. They respond rather fast and is very much helpful. I have played at silver oak and have the same experience both good casinos. You have to pay attention to the rules of the bonuses such as not betting over 10 dollars while its active and when theres a pending withdrawl request DONT DEPOSIT OR TAKE ANOTHER BONUS just wait until its no longer pending and always check with chat if youre in the clear dont assume.

Being apart of the Inclave network it allows me login flexibility and great bonuses

Overall, I am disappointed I won a tournament twice receiving the top spot and the winning of $200 which I used 15 hours to re-buy and buy add-ons in the tournaments following which I lost and then proceeded to play a good number of slots in which I won Just a little over $350 played through the Playthru amount that I had on a bonus who is very proud indeed, then went to cash out via coin draw even made a good legitimate wallet address, and set it up so that it only pays to this casino. I then make the following requested verification of bitcoin wallet deposit it goes through no problem and then turn around and follow through with the withdrawal $250 knowing that there will be a fee for the international transaction and then proceed to wait three days after which time all of a sudden my $10 deposit returns back to my bitcoin address And the $250 withdrawal request I made vanishes from the transaction screen is replaced with a manager’s request to withdraw $239 and it being approved all within the same minute therefore the amount I won and withdraw it with zero dollars upon talking to customer service they give me a whole bunch of strange mumbo-jumbo about mixing this and transaction that even though money won through their FreePlay, tournaments and casino games, was basically paid back to them in full. I didn’t look out and win anything more and I received no assistance whatsoever or compensation. Super disappointing..

I'm still hoping to catch the a payout. So I'm very slim with this casino

the last time I played and was logged in I've WON a very big amount of Money including a TOP JACKPOT PRIZE on Plenty Treasures, And that was in Jan 2022. I did how ever request for a withdraw BUT that was it. Later that same day tried to log in a and that's my story, through out the year since I've been trying to reach in every way possible that's listed to contact by AIINT SHIETT WORKING. So Ive been playing for years and was very dedicated to playing with DREAMS and it's Sister Casinos & had good thing to say UP TIL this happen to me and my experience with Dreams Casino and its customer service.

All the great RTG games that we know and love, still the somewhat shady background some of us remember and try to stay away from..

This casino has got to be a joke I don’t understand how some of them stay in business. This is one of the worst casinos that I have ever had the unfortunate opportunity to play with. The withdrawal process is a lacking efficiency among several other things

This casino is the worst! I verified my account before I ever had anything to withdraw. When I reached a withdrawable amount none of their withdrawal methods worked. Months back and forth with customer service being told different stories every time even denied I ever attempted a withdrawal but I had all the emails and screenshots to prove it so finally I read on the fine print that I could ask for a paper check. They approved it and I did receive the check.... however when I tried to deposit it to my bank it didn't work so I tried it again assuming I had done something wrong. Then my bank tells me that if I try depositing this check again I would be red flagged and banned from all of their services and my bank account balance would be forfeit. Reason being that the issuer of the check had lost it's licence 8 years ago. And of course customer support says...we cut you a check... you've been paid in full. These guys are actual criminals printing bogus checks from an unlicensed bank...don't give them your money!

Won on a deposit bonus and still have yet to hear back. Emailed three times and still haven't heard. I deposited 3 weeks ago. Done with them

This casino wasn't okay casino. The thing I didn't like about it is that it would lag and freeze a lot whenever you were trying to spin your spins . Other then that it's an okay casino.

This casino is a total scam. They will consistently send emails to sign up for a new account to an email that is already registered there. I would never spend a dime here because rest assured you will lose all your money even if you win.

Never recieved my withdrawal so I just played it they gave me runaround

Be aware possible scam site. Their deposit bonuses are almost too good to be true because they probably are. Verification process is a nightmare and payout times take forever if they ever do payout. There are much better choices to play than here.

Dreams casino is a little bit better than it’s a sister casinos. They have the same games but the customer service is way more helpful and I personally think the bonuses are better here. But that’s just my opinion. I would definitely recommend this casino to family and friends. The pay out process is very slow, but you’re finding that was a lot of casinos these days. Keep up the good work LCB.

Oh look. Another POS casino from the Virtual group. My fingers are getting tired from typing about these guys tonight. If there was a way to shut them down I would personally jump on the bandwagon to help do so. Stay clear of these guys unless you like being robbed

i played at dreams its one of the first rtg casinos from 97 had a fun experience lots of bonus support was helpful got to play experience lots of new features and games live dealers went smooth been playing for a long time has lots of games leaving feedback 5

These guys are super shady. I played here a lot without doing any research on them. When I was having trouble getting them to pay me I did some digging and come to find out this is a very common problem with them. In my experience, if you comply with their rules and do not speak to them too aggressively, they will pay you eventually. However, there have been times where I waited almost 4 months for a payout of around $1800. Smaller payouts still take a long time but if you are lucky you can get them in 6 weeks or so. It is funny to me because I have won here way more than any other RTG network and I think their win rate on the slots is set to be extremely high as part of their scheme to rake in as much as they can while they pay out little by little. Probably a bad idea to play here unless you are treating your winnings like a savings account and you dont want it for a few months.

Hi Elizabeth Morris, Please private message me your casino username and we'll contact the casino rep.

I am a verified depositing player with them, my bitcoin withdrawal from 4/10 for $500 had yet to even be approved. Now my ip address has been blocked. I have to use different phones just to speak to chat. My account still shows that same pending withdrawal with no changes. They ignore you. Chat had lied to me. All responses are just script read. The payout team will not respond to emails. Now they are saying they are so overwhelmed with payout that they will get to mine. 2 months has passed. They always need another 3 business days to do anything. Then nothing happens. Same story, same status.

Unfortunately, I was duped by this one even after falling for the same scams from its sister sites. I didn't realize they were all run by the same people. And deposited here a few times, then tried to make a withdrawal of a free chip. I ended up giving up because they are so unrealistic in there timelines and statements. They want you to jump through so many hoops and they take so long for every single step of the way . Save yourself a lot of headache and play one of the other many reputable sites with reasonable withdrawal time frames period even if you do do everything they ask you're likely to wait three months for a legitimate withdrawal here

I played in this casino. After registration I received a no deposit bonus. Successfully played it. I also lost contact with them. A month later, they closed my account. It turned out that Kazakhstan was not accepted in this casino, especially if I won a no deposit bonus. This is a serious violation by the player. I understand that I have no right to win in this casino. This is not a complaint. I give only my opinion about this casino .

Dreams Casino has a decent overall layout, give a good non deposit bonus to try out the different games. Not impressed with the customer service rep I had dealings with though. Have not made a deposit so not sure about that or the withdrawal expectancies here. Will update my review after making a deposit.

Casino had a nice layout. Tried the free chip no depo bonus and was disappointed. Didn't win very much and the bonus was done in minutes basically. The games are basic but I may try to depo at a future date.

given close to top mark as they payed out promptly without deposit after i met wagering requirements and sent required documentation.excellent gameplay i thought and no complaints about customer service as they took alot of undue abuse from me before i realised the money was in my neteller account all along.thats another story lol.big thanks to dreams casino for my first no deposit cashout and for taking the abuse on the chin.

run of the mill RTG, not much for good comments either

Dreams casino is an average casino with -B games.I tried out their free chip along with a min deposit but they surely don't live up to the name "dream" lol.I feel there are many players who come for the free chip b/c it is cashable but please usa players note per my knowledge it cost about 25-30% of your winnings! That is a bit much for me!

Customer service is horrible.

I think these casinos, only cater to large depositors, and others get crap service is their jinxing in the reviews. I find that they are eagerly offering a one comp to one deposit ratio solidly, and without budge that people get trapped in violations of terms that they do not realize nor understand. always check terms with these casinos, and keep good notes, and they more than likely will eventually payout anything owed.

i registered on this casino and since then i never really played, their bonuses most of the times are refused when moment to redeem them comes... every time i tried to contsct customer service i kept waiting quite longtime and never received any answer... it's a ghost casino

Dreams is a horrible casino. There is an offer available on the sign up home page for $100 no deposit bonus when you download the software. I did and never received it or received assistance with the issue, even after receiving a confirmed software download. Play with caution!

even if i love rtg games i dont trust this casino from other comments! i wont deposit there !

PROCEED WITH CAUTION playing, depositing and inquiring with reps at Dreams Casino. They do not allow you to claim any bonuses with my experience. I downloaded the software and completed a survey and was offered $31. I could not claim any of them nor communicate via phone or Live Chat.

typical rival casino. nothing to catch my eye at all

i don't have anything good to say about Dreams casino. there are a lot of better casinos to play at.

customer expecting funds should be prepared for a very long period to wait and countless delays. Please dont use this casino, there are so many better options available, no matter where you live. Its basically just donating money to unethical scum. Problem is its the people who dont read this kinda thing that are getting scammer :*(

Withdrawals from this casino is merely a dream as they metaphorically shows in its name :) The original name is Cirrus Casino and they re-branded as Dreams in middle 2015. The affiliate program name is GamblingWagesOnline where belong 9~10 casinos - CoolCat, Slots of Vegas, Wild Vegas, etc. Players must avoid these casino names.

A superb name for a casino but a pity for the bad reputation and comments I have been reading lately. I have played a no deposit bonus here but I fee their wagering on their bonuses are almost impossible to achieve. Another issue with this casino is that their game variety is not good and I find their slots super boring. I will be closing my account at this casino for these reasons and not keen at all to make a deposit here. When playing a variety of slots I honestly didn't have great wins at all which is a great concern.

Please roomies, I just finished reading the other comments on this page,and I was actually horrified to see that a few of the people here actually liked, and recommended playing at Dreams. These people have to be plants from Dreams, or just from the virtual group itself. There is NOTHING good, and NOTHING to be trusted about this casino group. One person said he had no trouble receiving his winnings, and had it in "weeks"!! People, it should NEVER take weeks to receive your money. Ideally, it should take no more then three days. Occasionally, a good casino will take as long as a week to pay out, but that is almost always a paper work issue. Do not be fooled by the few good comments here- these people are nothing short of thieves and liars. Do not "hope for the best" and deposit with them, I promise you they WILL rip you off!

Unbelievable! I just closed my account at Dreams, after experiencing what they call "support". I dealt first with Jeff, then with Joseph. Before I had exchanged a full sentence with Joseph, I KNEW that this had to be a black listed casino. Imagine my amusement when I checked in here only to discover that they used to be cirrus! LOL! I should have known. These morons sent me an email this morning with a "free" $100 chip. When I cashed in the chip, I was given a play thru figure, and the choice to play for real money or fun money when I opened a game. I chose real, natch! The game froze before I could play it. Had to shut down the pc and start over again. When I checked back in, there was a dollar missing from my account. So I called on live chat. I didn't have much hope at this point of getting any quality of help because it had taken Jeff well over ten minutes just to retrieve my pass word when I first opened the casino. He never did help me, but he did answer me twice with information intended for another player. After arguing with Jeff for a good five minutes about this missing dollar, he informed me that I was a free chip abuser, and then he accused me of all manner of things. I tried to reason with him, this being impossible, I asked for a manager. I am pretty certain that the manager was none other than Jeff using a different id. Joseph asked me if I was saying the things that I was saying because I had neglected to read the rules. I ended up telling these morons to close my account. I did have the chat emailed, and will print it here if you like, but it seems like a worthless thing to do, as any one who has ever played at a blacklisted casino is familiar with the process. AVOID ever giving these people your banking info. They WILL abuse it- they will NOT pay you any winnings that you might achieve, and they will cheat you blind. Yup, all in all, it was a real "fun" experience- if you lean toward masochism!! Rating- minus ten stars!

I joined this Casino and am from Canada, they may have changed their laws to allow us to play here, I also claimed a free chip and played the RTG games they have here. I found though that my money was just going very quickly, I have had this happen at Casinos and it is not a good feeling. I played small bets, and different games, but the wins were not there for me at that time. This happens, but if I deposit again here, I hope it doesn't happen all the time, that means, time to leave. I had a good experience here, I always do at RTG Casinos.

Of the entire "Virtual Group" Casino group, I think the dreams casino is probably one of the better, despite the entire jurisdiction being in Costa Rica- as such, nothing can enforce payment. However, I guess this casino group has made great strides to improve their standing in the online casino world. for bonuses, I prefer the virtual casino or prism. but nothing too out of the ordinary here, for this rtg casino.

my newest casino site downloaded and I am really into this casino layout . same good slots as the other sister sites . no good bonuses yet I still recommend it for the overall slots experience . downloads are slow with some errors still fun for newbies this is a good site to go to

I've heard of the stories about this casino so I went in wary. Turns out I quite enjoyed myself here. There were a multitude of games to choose from and smooth play with I appreciated. When it came time to withdraw my money I was ready for a hassle. Turns out it was fast and easy. I had no need to talk with the customer service so I can't comment on that but I received my money in a matter of weeks. I'm glad I got introduced to this casino, it was well worth my time.

I have been a player @ Dreams/Cirrus for years and for 6 months @ Prism. Have had the same issues stated with slow pay and shady tactics. 2 weeks ago I have a great run and built my play balance to over 20K in 2 accounts. I have been a VIP Level 5 for years. After my great run my VIP status was removed and I was declared a Professional Gambler and was told that these sites were for leasure players to have fun, because of this run, I can no longer use VIP bonuses for deposits, my min. bets were increased to $5 and max bet lowered to $250. The sad part about this is I could play for years and never recoup my losses from these second rate casinos, I can now see why some of their slot games with 25K+ balances have never paid out in the last 3-4 years. Because if a player won one of those, the site would declare this player a Pro and drop any VIP status they earned. They have NEVER intended for these to pay out.

Im a free chip player. used mine that i got via email. support helped me learn the specifics of the terms so once i stuck with that i was able to complete it through and get my money out. also, i recommend cleopatra's gold for slots lovers. hit good bonuses there

Since Dreams became online, they have an unique was better design then the average rtg casino's cirrus was bit boring, and nothing special, i had to sign up again i mentioned, so i did and could use one free chip to try too win a nice amount and cash out, did worked;) from 25 chip i made 30 dollar which i cashed out to neteller, this took quite a while because of autorization form, so took like 1,5 week before my withdrawal is processed. but atleast i was happy the money has been received, i didn't expect it. but i see warning for delayed payments but this was quite slow indeed, but unnderstandable. good designed and support is fast and friendly.

I was a bit of a Cirrus customer. I remember I had trouble collecting my winnings after signing up and playing in a very ordinary, by-the-rules way. I also remember that I did win a bit, though, and then started having bizarre technical difficulties. However I don't have to ask 'do I have to re-sign up', etc, because I see that Canada is altogether out of the question. In a way, maybe I miss out; maybe I'm glad.

I played at this casino long ago and at that time it was called Cirrus casino. After many losses I was fortunate to finally win something. It was only a couple hundred dollars but it was nice to win. Yes, nice until I had to claim my winnings. First I had to send in all kinds of paperwork, then they kept telling me that it would take seven to ten days just to get the approval to pay out. Then they delayed by telling me that it could only be claimed during certain hours or that the responsible people were not there to give the approval. I had to call them daily for about a week until they finally said they would send it out. Well I finally got it about three weeks later and I consider myself lucky to have received it at all. Good luck to anyone who plays here.

I recently played here for the first time, and the money went real fast. Thank goodness it was a no deposit bonus. I can assure you one thing all the casinos associated with this one has left a bad taste in my mouth many years ago and that bad taste still hasn't gone away. I will never deposit at this casino nor it's sister casinos.

I found free money in my account which was nice but I am still pretty hesitant about depositing real money with this casino after the troubles I've had with Cirrus. Maybe a new name comes with a better reputation??

dont wast your time. go to a casino that has never had a bad review and thats where you should deposit your hard earned cash.

UPDATE : Cirrus Casino has re-branded as Dreams Casino. LCB Admin

I have downloaded the software for this site.Pretty smooth on that end all though it somehow messes (sp?) with my desktop.I usually don't download the software I prefer the instant play option.I redeemed a ndb for $25 CIRSPEC25 is the current code.I am reading this posts and am leery of depositing here.Perhaps I will reconsider.

I read through some of the other posts and i feel like a few of theings people have complained about are common terms for all sites. its more a matter of being dilligent and reading through things first. Also, if you dont get it, just ask support. Chatting with these guys (which i always do first any time i play somewhere) was really quick and helpful. game play was fun. had a pretty good time. Funny how my favorite games were a bit mean to me and i made a killing on games i dont normally play hahha. Im quite a bit up so im going to run through a withdrawal and see how that goes. ill post on it later. hope to receive that within a few weeks cheers

Seriously, i have played here in the past, as i have in all of their sisters, Virtual and Ace Revenue.. it's basically all one and the same: there is a saying that goes "A tiger never loses his stripes" and that is my mildest way of expressing my opinion on these Casinos, and let me reiterate that the "stripes" of this here tiger are not innocently gained, just google for Virtual Casino No Pay and make up your mind then.

I like the variety of games, but do not like that they take your winnings from the sign up bonus. I was shocked to go from $760 to $100 when I hit the play through. Same with all other Virtual Group Casinos.

I really like this casino. The games are fun to play. The bonuses are hefty with less playthrough than a lot of places. I am already a VIP member and the rewards come big.

I played this casino in the past (actually Italians are not allowed) very slow payment but great payout and a lot af bonus. I liked it, unfortunatelly I cannot play it now. Nice!

RTG casinos need to create a system that blocks no deposit bonus in a row! probably this way the casinos would prevent customers disappointment. Without that system all RTG casinos scared customers away and that's bad for business. It happend to me more than once that my balance was erased to zero. also at this one!

Cirrus casino has a bad reputation and they deserve it. They will not pay out even if you are a depositor. They can keep all their free bonus money. Only one star from me.

Cirrus Casino is part of the shady Virtual group of RTG sites so, as the warning above states, any customer expecting funds from here should be prepared for a looong wait and numerous delays at best.

They restrict many countries ... Wondering why. Anyway, I did that nearly last time... u simply cannot lie the system.

what do you mean?Romanian players are restricted....that doesn't mean you are not allowed to make an account there?

I give only 1 star to this casino because when I played there in the past everything was ok until first withdrawal they didnt allow to withdraw winnings dont know why, they didnt give bigger reason that's why I dont like this site

Rarely do i give a casino half a star but this casino is the pits. Please heed the warning sign on this one because even if you do not use two free chips in a row it will be a mircle to get paid. Trying to turn over a new leaf my behind. I think the well has dried up and a few people might get paid before their evil little horns grow back. Run players run.

Cirrus Casino does not allow players from Bulgaria. This is a joke, right?? Because players from Bulgaria and I guess in the whole world did not allwoed the Cirrus Casino. Thieves and crooks and nothing more. That's exactly what they are and the more quickly they disappear, better for the industry and for the players in the world. I do not understand how there are still more players who still trust them and donated money to this scamm casino.

Hi all for me this site is a scamm, they refused a payout to me in the future so I dont recommend anyone. I used the free chip code and then made rollover after few hours of fighting and they told me I am not welcome or something like that. No good casino.

Swedish players are restricted at this casino and have to deposit before they can use any "no deposit bonus" according to the casino support.

i used AUG11APP50 it work like it suppose too

offo2011: Your $250 payment has been sent out via Moneybookers on 3/4/2011. Cindy Greco

This is For CIRRUS casino CIRSPEC250 good for 25$ good luck!

This is Cindy Greco; Affiliate Manager for Gwages. I have Claudia in our escalations dept will take it from here, if you have any further questions please contact her directly and copy me. She should be sending you an email within the next few hours in regards to this payment issue. Claudia Villalba - claudia.v@casinosupportcenter.com Please keep in mind that our payouts are 7 ”“ 10 business days to approve and 7 ”“ 10 business days following to process a total of 14 ”“ 20 business days total to receive your payout. Cheers, Cindy Greco Sr. Marketing Manager Gambling Wages

well, this casino sucks ! first they needed 14 days to approve my account, then they told me 7 more days plz then u have your money, ive been waiting 23 days in complete now since ive sended my documents and still nothing here ! the last 7 days ive been in livechat every day ! and everey day they told me between 1/3 and 3/3 and today, !! time is over and they say, wait on till 21/3 ... they are a fucking joke, im actually writing to all affiliates, a few are actually working about a report and removing them, a few i dont know right now, but u should remove them as well and make a bad report, they just suck and are idiots ! btu as i told u ill email you all chatprotokolls and everything in a few minutes if nothin is here in the next ~ 150 minutes

hi there, you can post your complaint here : http://www.lcb.org/onlinecasinobonusforum/direct-casino-support/prism-slots-of-vegas-vip-lounge/msg131398/#new rgds Zuga

still waiting after what seems like an eternity for my withdrawl. how do they expect people to play if it takes well over a month to get your money out?

Hi Bloggyweb, Unfortunately you redeemed two free chips in a row (it was the same day actually, an hour later), which is not allowed in our casino and as far as I know is a very common practice in all online casinos. Free chips give you the chance to try out the casino, once you\'ve done that, if you\'d like to cash out you need to make a deposit and you can feel free to request a deposit bonus with that. Afterwards, you are allowed to redeem another free chip, but there should always be a deposit in between free chips. Ingrid

what? My cash balance : 900 USD. Required the whitdraw... after 5 minute my balance was 0 (ZERO) ... i\'m still waiting the money after 1 year............ A very nice fraud. Dont play at there.

Cirrus casino delays on withdraw of real money deposit winnings. Live Chat Trascript: A site operator will be with you momentarily. Please be reminded, in order to ensure your future deposits and withdrawals are processed efficiently, it is very important to verify that we have your current personal information updated in our system along with any documentation necessary for withdrawals. Thank you for your cooperation. Thank you for using our LiveChat Service. This is \'Carolyn\'. How can I help you? Me: hi carolyn Me: its been 18 business days since my withdraw date and i was told i was told the approval team was suppose to have me approved last week Me: is everything ok? Carolyn: Thank you for holding. I will be with you in a few moments. Me: ok Carolyn: I am sorry for the delay. I will be right with you. Me: ok Carolyn: One more moment. I apologize for the wait. Carolyn: We are truly sorry for the delay Me: ok Carolyn: in getting your withdrawal approved Me: ok Carolyn: As per approval team it should be process this week Me: that means it will be paid to my accout this week? Me: i was told it was to be aproved early last week, then twords the end of last week, and then paid by this week.... Me: i was also told that because of these delays i was to get an expedited withdraw Carolyn: We are trying to expedite,correct Me: my main concern is that the people that trust me to refer them to casinos (like yours) will become weary of this casino if i dont provide them with a reason for my withdraw delays Me: i have had 1 person refered already and have had to convice them this way only a short delay Carolyn: Thank you for holding. I will be with you in a few moments. Carolyn: We are doing the best we can to solve this issues Carolyn: We are truly sorry for the delay Me: so by the end of this week for sure? Carolyn: We hope to send your payout by then Me: ok, thank you, there will be no further deposits from me or my associates untill this matter is resolved Carolyn: I am sorry for the delay. I will be right with you. Carolyn: One more moment. I apologize for the wait. Carolyn: We will do the best we can to have it as soon as possible.Thank you for your patience Me: ok thanks Carolyn: One more moment. I apologize for the wait. Chat session has ended. This may have been a technical error.

Hi Joao, The $51 you were first trying to cash out came from a free chip and you played Roulette with it, which is not a game allowed for free chips. The initial $25 bonus was credited back to your account as a second chance, you can play with it again and you can cash out up to $100 once you\'ve played 20x the bonus amount on Slots. This is something anyone in the Customer Service department would be happy to explain Joao, please contact them by phone or chat whenever you have a question. As I had mentioned above, you can also reach me directly in the forum of this site. Ingrid

and....05-02-2010 no money...no coments...withdrawals declined 5!!!!! warning this casino group!!!! account name-voufoder

username-voufoder withdrawal requested 14-01-2010 $51!!!!! please transfer for my neteller account

Hi Joaocha, I tried to find your account in order to see if there\'s a problem, but joaocha is not a username in the casino and even though there are several Joaos that have played lately, none of them seem to be you. Could you please let me know what your username is? I\'ll be happy to help. You can post it here or you can reach me in the Direct Casino Support section of the forum, I\'m in charge of Prism/Slots of Vegas/VIP Lounge but since we work together with Cirrus I can help. Thanks, Ingrid

this is a GYPSY CASINO!!!!!! GYPSY SITE!!!! many free cash for....NOTHING. ATTENTION !!!!!!!!!!!!!

cirrus casino withdraws is ....nest year!!!!!!! i whitredawal $51 and...noting!!!!! send documents account is correct and money is declined 10 days agoo.in my account balance is $25,$26 is for HAITI...LOL LOL LOLOLOL GOOD SITE GOOD JOB CIRRUS AND GROUP BANED TODAY!!!! ATTENTION THIS CASINO AND GROUP

Hi Eskimobabee, Thank you for writing! The department in charge of reviewing documents takes 1 to 2 business days to review and approve them. In this case, they sent you a message saying we were missing one of the required documents, which I imagine you then sent again the same day. However, there was a weekend in the middle of that, which is why four days (two business days) passed before they reviewed your documents once more, and approved them in your account. Your free chip is waiting for you in your account. I am sorry you had to contact us more than once, usually that is not the case, except when for some reason documents aren’t received (sometimes the attachments are too heavy and the email doesn’t go through) or if a document is missing. Please let me know if there is anything else I can do, I can be found in the Forum as well. Enjoy your chip! Best Regards, Ingrid Evans

Thank you Ingrid, I will email you.

Hi Eskimobabee, I represent three other casinos, Prism, Slots of Vegas and VIP Lounge, but Cirrus is part of the same group so I wanted to answer your comment. I\'m sorry to hear you\'ve had a bad experience. Something must have gone wrong when clearing your account for the free $100 chip, because usually you would have received it promptly. I tried to find your account but I was unable to; if you can send me your login to ingrid@prismaffiliate.com I\'ll be happy to look into it and get your free chip ready for you. Regarding the bonuses, we send newsletter with bonuses every week and if you\'re redeeming a code that was sent to you a few days earlier, you shouldn\'t have a problem. Sometimes, however, free chips are a way of letting new players try out our casino and since you\'ve already played, they don\'t apply to you. Our CS team always has access to many bonus codes you can use. If you try to use a code and for some reason it doesn\'t work, please contact them by chat or phone and they can either credit it manually for you or recommend another one. Best regards, Ingrid Evans

I received the no deposit bonus, that went fine. I decided that this was a casino that I did want to deposit in so I deposited and played my money. I was told I could get a free $100 dollar chip if I verified my credit card, which I did and was told to return in two days to check on my chip status. I checked in two days and was told that they needed more information, which I provided and was told to check back in two days. I checked back in two days and they are still telling me to wait an additional 2 days. This has become to much work for a free chip, additionally I received emails, after deposit for free chips, which I would go and redeem at the cashier and would be told that they are no longer offered or that I cannot redeem them. This makes me believe that this Casino is not organized, therefore not worth my money.

Is anyone else having trouble downloading the Cirrus casino software? I\'ve spoken to their on-line support a couple times, and still get an error page, saying it cannot be found.

Hi,i want to ask.Is some man ho withdrawed no deposit bonus from this casino?I registered today,there.I am playing,but i dont want believe that,i will do withdraw after bonus will succesfull made.I hope someone will write something here:).THX a lot.

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