KATS CASINO

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User reviews marked with this logo are syndicated from LCB.org
Jeffery Douglas LCB User Posted on 2024-12-19 16:47:40

This place is whack. I have $130.41 on my account and they refuse to cash it out. They will give you a so called no deposit bonus as bait, then switch when you beat the playfhrough and try to cash out.

Zackary Landreth LCB User Posted on 2024-12-12 04:06:28

I haven't cashed out from this casino but the staff an support has been for the most part helpful an professional

Jaime Martinez LCB User Posted on 2024-11-26 22:10:39

Same ole song and dance had over 6000 playthrough but I did it and have requested withdrawl only to be met with b.s. response of multiple account which there is none

patrickweymouth LCB User ca flag Posted on 2024-11-23 06:14:52

Another sucky casino thats says they are going to send a confirm email but does not.

chefmnpatg LCB User us flag Posted on 2024-10-04 06:51:52

if I were LCB I would blacklist this casino. I cleared playthrough on the initial no deposit bonus, and tried to make a $100 withdrawal with their $30 fee, back on June 6th of 2024. I have constantly been in contact with them after passing kyc verification 6 days later they made me send my crypto withdrawal address to a different payment processor. in this email directing me too this other payment processor they have they say my withdrawal has been approved,. I made sure to carefully review and follow terms and conditions. they said 5 14 business days to process the payment. I waited patiently for that time to pass and never heard from them. I've contacted support in several different ways including email telephone call and live chat. they keep giving the runaround and saying wait for the email. I've emailed and waited an email then waited and never seen anything back. I canceled the withdrawal and tried to do it again on September 18th and I'm running into the same issues again. they say as a non-depositor they are unable to see the details of my withdrawal at support and encourage me to make a deposit which will not be happening as they clearly can't stand behind their promise to pay out so why deposit with someone that's clearly ripping you off. I definitely would recommend not depositing with these people and don't even bother with the bonus unless you're patient enough to fight with support for 70 bucks for at least 4 months. I'm still waiting to have anything come through on that. I would definitely recommend The blacklist to lcb.org for these guys from the research I have done and the personal experiences I've had. I've read nothing but poor reviews and people not receiving payments about this site. obviously do your own research but I'm here to help. away from this place to more reputable rooms.

suave415 LCB User us flag Posted on 2024-08-16 10:49:40

Run!!!! Do not, I repeat, do not play at this casino by depositing any of your hard earned money. This casino likes playing games, too, on its unsuspecting customers. How come it takes 40 minutes at the most for the casino to credit a cryptocurrency deposit to a players account but it takes 50+ days for the casino to send a player's winning using the same method via cryptocurrency? I know why! Because the casino sucks, that's why!!!!

6 6 LCB User us flag Posted on 2024-07-28 06:30:55

You can play here only if you have a lot of time and patience for the BS that this casino will put you through. If the dictionary had the definition of the word Scamscino then this casino would be a perfect target to attribute this word. Sure, the initial free bonus is enticing. But do you really want to play that high of a wager requirement? If yes, then let's say that you miraculously made that requirement. Awesome, let's go withdraw this baby. It's pretty standard for casinos to limit withdrawals from no deposit bonuses to 100-200 dollars. But this casino is adamant on charging you a 30 dollar fee to cover a made up expense that does not exist. Ok... let's withdraw 70 dollars. You try to do KYC with them and initially the customer support seems attentive. But with each visit to talk to them. You begin to realize a common theme. They state that because you have not deposited, that THEY the customer support cannot access your account to help you out with KYC. Thus, you are locked into slow email correspondence with katbankingassist. This casino then requires you to send them the same document multiple times stating that they didn't receive it. When you send a document sometimes you get a automated reply from their email system but this doesn't say anything. However it does indicate that it was received by them. After sending the same documents to them multiple times I got fed up with their BS and decided that arbitration is the only way to make this casino move in the right direction. This was the right move as I was finally paid out almost 3 months later after I first started their arduous KYC procedure. The folks at Casinoguru did their best to mediate the situation and they were able to make them move. However, even this was delayed with Kat waiting to the last day of each 7 day reply to get something done. Also stating that I needed to send them withdrawal info like btc wallet when I already gave it to them 3 times. I would have been happy if they even said that they were tight on funds or were waiting for BTC price to increase before paying me out. Overall this casino is deceitful. I cannot state that this is incompetence because their whole system is created to make the withdrawal procedure painful so the player gives up and plays with their winnings. I urge all players thinking about depositing to refrain from supporting this type of business. Heed to all warnings of other players. I can only recommend people to play here if their sole purpose is to use the free chip to try and make this casino lose a little bit of money.

Amanda Rodewald LCB User us flag Posted on 2024-07-16 06:36:01

Haven't really played at the site yet, but word to the wise: LCB's data is incorrect. The $120 Free Chip requires 50x WR, or a total playthrough of $6000. Pretty significant difference, especially if you sorted the list of NDB's by lowest WR... 😢

tough_nut LCB User yu flag Posted on 2024-07-23 08:58:29

Hello Amanda, our information is correct, the offer has 20X playthrough on slot games, and 50X playthrough on table & video poker games.

Chris Laird LCB User Posted on 2024-07-10 13:39:04

Does anyone know what the OTP (one time password) during the registration process is, or means?

Amanda Rodewald LCB User us flag Posted on 2024-07-16 06:37:45

In case you're still stuck, OTP indicates the six-digit code sent to your phone number via SMS, as it usually will during account creation.

AshleySexton LCB User us flag Posted on 2024-04-22 17:15:31

This has the exact layout as another site. Same promotions and all. Very disappointing in my opinion. I think I will stick with the instant withdrawal crypto casinos moving forward. This one just did not appeal to me in any way!

AshleySexton LCB User us flag Posted on 2024-04-22 17:14:02

There is another site this one reminds me of. Literally identical. Exact same promotions and all.. Honestly I was very disappointed when I entered the site. It was not at all enticing for me. Id prefer to stick to the instant withdrawal crypto casinos!

Jmarkus44 LCB User us flag Posted on 2024-02-26 15:33:12

Withdrawls from this company are terrible. I made one withdrawl and was paid out 3 weeks after the promised payout date. I then won $3000 with no bonus and when I went to withdrawl I was told I would be paid out in 6 $500 installments I received the first $500 but nothing after that and everytime I speak with chat they say to just wait. I recommend staying away as this site will delay and delay withdrawls even though it says BTC payouts are paid within 5 days this site is fraud and liars

nestan4 LCB User us flag Posted on 2024-02-24 11:43:30

I registered with this casino in December and made $100 deposits. After several days dropped another $200 and won. Unfortunately I had to wait for A WHILE for my winnings and support wasn't exactly so quick. I got my payout eventually, but it take a long time. You can try this casino .

Jackie Paz LCB User us flag Posted on 2024-01-05 21:18:37

KATS CASINO well what could I say …Beware of this casino! They are cheating and stealing from their customers. They took my money and they will take yours too, they won’t pay you just like they won’t pay me. They accepted my money via debit card which is registered with my current address, but refused to pay up. They claimed my address on my casino account did not match my documents, but that was false. If this is true then my deposit to the casino would have been declined in the first place but it was not. My card and my documents have my current address. I don’t know how they got an old address for me on my profile because my iPhone uses autofill with my current address anytime I need to create an account online. They won’t fix their mistake nor correct my address in my casino account, unless I give up my balance. This casino is dishonest and is a fraud. Don’t let them get away with this scam! KATS CASINO USERNAME IS: jack****

Complaints Moderator LCB User rs flag Posted on 2024-02-19 13:57:46

Hello Jackie, Sorry for the late reply, If you still haven't received your winnings, Feel free to post the complaint by following this thread: https://lcb.org/onlinecasinobonusforum/player-complaints Open a new topic for your complaint. In the subject line state the casino you have a complaint about and the problem you have with the casino. Then shortly describe your complaint. After that, our moderators will try to contact the casino representative and assist you further. Keep an eye on the complaint thread for any responses or questions from our moderator.

AshleighKastner604 LCB User Posted on 2023-12-16 04:41:42

Really awesome no deposit bonus. Had fun playing here but after reading the other reviews will not make a deposit here.

christyrose160 LCB User us flag Posted on 2023-12-13 12:19:07

I had a good experience with this casino. I won money on the free $120 bonus. I sent in my KYC documents and once I was verified my payment was sent to me in BTC with no verifying deposit first.

Zsalladay LCB User us flag Posted on 2023-12-11 01:44:14

Slower site performance. Other casinos have merged with kats which I thought would make them better. It didn't. It just got me a little more promotions that quickly lost.

Megan Erin LCB User Posted on 2023-12-06 04:58:41

**WARNING.....THIS CASINO IS A RIP OFF AND A SCAM**** I signed up at this casino and used a no deposit bonus code and got free spins which I turned into more money and actually played through the 60x, which was like $6,000. When I finally played through the required amount I tried to cash out the $100 which was the max amount that was allowed and all I have gotten is the run around. First they asked for my bitcoin address which I gave them and it said I would be paid within 4-5 days with a note saying they sent me an email which I never received. Then the next time I tried to log in it said my information was wrong. I was eventually able to log back in and every time I chatted with someone they told me to send a copy of my ID and a utility bill and a picture of me holding my ID...all of which I emailed to the email address they gave me. Then I was told to give them 72 hours to review my information. After waiting the suggested time, I called customer service to inquire about my withdrawl request and the guy on the phone told me that his system was down and to try back...that was yesterday. Then, today I go to log onto the casino and they have completely blocked my IP address or something because a white screen comes up saying that the site is not active or something about my server. THIS CASINO IS A COMPLETE SCAM AND RIP OFF AND I WOULD NOT RECOMMEND ANYONE DEPOSITING OR EVEN WASTING TIME CONCIDERING. i COULDNT EVEN GET THEM TO SEND ME $70 WHICH WAS WHAT I WAS DUE AFTER THEM TAKING OUT A $30 FEE. I AM NOT EVEN ABLE TO VIEW THE SITE MUCH LESS LOG IN ANYMORE......ALL BECAUSE THEY REFUSE TO PAY ME $70 DOLLARS!!!

Basescoach LCB User us flag Posted on 2023-11-29 22:37:06

Don't waste your time. Sure they give a lot of free chips, but it's because they have no intention of paying.

Matthew (MJK) LCB User Posted on 2023-11-10 22:33:25

ABSOLUTE SCAM!!!!!!!! Spent 6 hours playing through a $4500 playthrough requirement to win 100. Then go to cash it out into bitcoin, only to have $30 of my 100 taken in fees. It's been over a WEEK now and I still don't have a cent of it. Contacting customer "support" is less than helpful as all they offer is excuses and ask me to "give them more time". LAUGHABLE. I was informed that their banking team "prioritizes depositers" over new players and my payout might take a month to process. TOTAL SCAM! STAY FAR AWAY!!!!!!!!!!!!!!!!!!!!!!!

Berks LCB User rs flag Posted on 2023-11-13 07:49:53

Hi Matthew (MJK). Could you please send us your Casino Username via private message to be able to help you?

Lochnessa4629 LCB User us flag Posted on 2023-08-21 22:11:36

I won a lot!! $700 but still didn’t make the playthru. It was fun though!

Russell Bussey LCB User us flag Posted on 2023-08-18 05:47:26

Absolute Typical RTG Casino Trash. The bonus gives you a playthrough of over $6000 to start with then the moment you hit $1700 in playthrough now you magically cant hit ANYTHING on ANY game. Had over $750 at the $1700 playthrough left and still busted out before i hit $600 so you tell me. Avoid

Gregory Ramirez LCB User us flag Posted on 2023-06-19 06:28:10

Really loved the free NDB of $150. The game response times weren't lagging and input response TTL was great. Common layout tweeked a little to add some unique navigation nuance. Overall I give it an 3.7/5. I haven't made a withdrawal yet. To Be Continued..

therealpeteg LCB User us flag Posted on 2023-06-05 06:20:48

Slots are good like extreme and Brango. Haven’t had a withdrawal yet. Haven’t found much interest like all these other ones. Anyone know if they do instant withdrawals?

Ernesto Gonzalez LCB User us flag Posted on 2023-05-23 20:37:31

It was ok it was fun Customer service is very good payouts fairly quick not too much hassle game play is nice overall it is good casino games run smooth I would recommend that you try it for yourself you will not be disappointed

Helen Wait LCB User us flag Posted on 2023-05-04 12:24:00

Pretty standard not sure if I would trust it to deposit yet but I will keep an eye on other reviews I'm too poor to take a chance now

Deadeye39 LCB User us flag Posted on 2023-04-28 00:21:07

How long does it take for these guys to verify documents I don’t get why these casinos prolong these types of things do they think people are just gonna forget about there winnings and they know they have to pay up sooner or later so why not just make your customers enjoy there winnings these are the reasons I give most of my money to casinos like Brango , yabby and extreme casinos they are 100% legit

Colton Martell LCB User Posted on 2023-04-26 20:05:01

The slots seemed tight and I didn't make it far through playthrough

Deadeye39 LCB User us flag Posted on 2023-04-26 16:49:38

I like the casino. Well at least I did in the beginning but it seems like they’re saying since I haven’t made a deposit they can’t access my account and I completed the playthrough amount correctly and didn’t break any rules for the welcome chip and it seems like they don’t want to Pay me out for my winnings? Does anyone have any good experience with being paid out on the welcome chip?

RoshawnNeal LCB User us flag Posted on 2023-07-18 10:42:29

Hey there, I signed up for them in March 2023 and played the Welcome Bonus and did not win. Leading up to yesterday I did not play at Kats. I went on Hallmark Casino and seen that they were closed and offered to transfer your account balance along with a $120 free chip. I cleared the playthrough max cashout is $100 for this offer. I went to the cashier to withdraw and seen that there was an anormous processing fee of $30!! I So I requested the $70 via Bitcoin. It says it takes 5 days to process. So I will update you when the process is complete. We will see! Good Luck to you!

JacobBlack LCB User us flag Posted on 2023-04-21 08:05:36

This casino is horrible. They told me they couldn't tell me if anything was wrong with any of the slots unless I make a deposit. Pff, like that's suppose to make a difference. . I said I just opened the account and I'm still playing on the new player bonus. . He said yeah but until you deposit we can't tell you anything. Have a good night. Like wtf

RoshawnNeal LCB User us flag Posted on 2023-07-18 11:05:17

Wow! I see, that attitude would make me be very skeptical about playing there. I mean of course you would want to know if the casino is functioning properly before you deposit any of YOUR money !

Angela Deba LCB User Posted on 2023-04-21 02:55:56

I signed up just to play the $120 free , i played and won. I verified myself 4/7 i believe & the $30 fee is outrageous but it was free money or i would never. Withdrawals are ridiculous wait times. 4/20 9:55pm i just received the withdrawal of $70

AngelusD LCB User ca flag Posted on 2023-06-15 08:32:24

let me get this straight. you played with free money and won, deposited 30$ in order to withdraw your winnings, received your winnings of 70$ and you still rate the casino 2 out of 5? Winning in a casino doesn't happen very often for me but you made money from the first try. it would have been good manners to give the casino a higher rating like 4 for example for not processing quickly but not a 2. Just sayin'...

Cali4nia LCB User us flag Posted on 2023-04-19 05:54:49

Theyre cashou5 times are way too long. I don't know why or how all casinos aren't able to instant withdrawal.the playthrough is way to high as well it 8s really 42ally bad. I hope that it can get adjusted or at least do what it n3eds to so that it can get a good r3p

Neoborn LCB User us flag Posted on 2023-04-18 22:53:13

Another RTG,.. didn't recieved $120 no deposit .. same old song and dance here as most others.. not missing much

abjester81 LCB User us flag Posted on 2023-04-17 03:17:35

Fun and great games. Great no deposit bonus. Loved playing here.

Kkramo08 LCB User us flag Posted on 2023-04-12 06:06:34

Yeah so looks like all like others and feels like copy and paste and doesn't feel like thet are even eying anymore just gonna scam you and try us get you everyday but hey it's fun and also we been warned

VaRiXD LCB User ca flag Posted on 2023-04-10 18:50:54

Doesn't WORTH 120$ TO GIVE AWAY Your Mobile phone so they can SEND you Casino offers... -=-= BE CAREFUL =-=-= I did once give my cellulaire number after received hundred of these sms that you have to open your date as it containt a SHORT URL pointing to a lame casino like Winner casino, and other brand casino all a like, HAd to PAY for a premium account to block these annoying sms THIS CASINO REQUIRE PHONE VALIDATION FOR WHAT TO CALL US ? LOL No they sell our number to all casino and we get spam with annoying offer NEVER GIVE YOUR NUMBER !

Kate Randina LCB User us flag Posted on 2023-04-06 06:16:18

So I signed up with the $120.00 no deposit bonus that was offered....but the wagering requirements are ridiculous! I literally just got so bored of playing that I stopped. Then I read the other reviews stating that they try not to pay and charge a $30 Bitcoin withdrawal fee.....ummm no thank you.

crobichaud LCB User us flag Posted on 2023-04-05 08:42:23

Fun games and generous NDB, i requested a withdrawal March 14th, i have yet to receive my funds and everytime i contact them they give me the same answer through email, that they’re waiting for the banking dept to approve it. and when i chat with reps through the site, they say they can’t see my account because i only have a NDB and end the chat immediately. DO NOT recommend.

Cheriberi LCB User us flag Posted on 2023-03-28 13:33:03

I enjoyed playing the free chip but won't pay $30 for a Bitcoin withdrawal. That is nonsense. So many other casinos to play at that offer free bitcoin withdrawals.

Julie Nunnelly LCB User us flag Posted on 2023-03-27 19:38:27

After receiving their very generous no deposit bonus, I attempted to load and play several games. The issue I had was that during game play, the game would "glitch" or pause in the middle of a spin or the reels would sporadically move out of sync with the others. Additionally, I won absolutely nothing no matter which game I played which just seemed a little too weird. Nothing about my playing here was normal and I wouldn't deposit my own money.

Kellie072087 LCB User us flag Posted on 2023-03-26 17:33:49

Like the layout and love the selection of games …hope to get a win from this new casino and maybe some more bonus to play and I will update review if I get any luck

ShuttleHugger LCB User us flag Posted on 2023-03-24 17:10:36

Decent selection of games - NICE no deposit bonus of $120! Unsure about cashing out, unfortunately :-(

B Lind LCB User us flag Posted on 2023-03-24 08:06:33

decent enough. Didn't get a chance to test withdrawal process but, as the welcome bonus went way too fast

trev.ebner LCB User us flag Posted on 2023-03-24 00:21:01

So ended up getting through the 50x play through on a $120 sign up bonus. Had around $1700 left when once i hit the play through returned my account back to $100. Requested a withdraw of $100 via bitcoin which comes with a $30 processing fee so I was cool with $70 but 3 days later they rejected the request due to they dont deduct the processing fee from the $100, they add it to whatever you withdraw so denied. You must have exactly $100 and request $70 to get approved (DUE TO THEIR $70 MINIMUM WITHDRAW, AND THE $30 PROCESSING FEE) IF YOU HAVE EVEN .01 CENT OVER THE $100, THEY DEDUCT IT FROM YOUR $100 MAX BALANCE AND REFUSE TO PAY. due to under the minimum withdraw. Very shady management to backdoor the players who get lucky enough to make the 50x play through but to charge fees for bitcoin and jack up minium withdraw requsts. Shame on Kats Casino

BBBandit LCB User us flag Posted on 2023-04-18 18:39:51

Thank you for the very informative detailed description of this casino it saved me some time I had a problem at the very start even in sign up so started to get frustrated and went to read the reviews and saw yours now I won't even bother thank you

Boden Lorette LCB User us flag Posted on 2023-03-28 18:54:31

Lilely the most valuable and informative review on this casino. Thank you for the information that just saved me from wasting my time. Sorry you had the run around but thank you for sharing that with us.

trev.ebner LCB User us flag Posted on 2023-03-22 01:57:39

Decent welcome bonus, but the play through is 50x. Actually got to request a withdraw via bitcoin $100 max on the bonus with a $30 processing fee. ouch... will see how long it takes and will post an update when it does. 03/21/2023 08:35pm eastern time.

MeanJeannie LCB User us flag Posted on 2023-03-20 20:22:50

even with the $120. playing around $2 or $3 a spin, I only won a few times and never over $5 it went so fast that I didn't even really get a chance to enjoy it.

Queenbee68 LCB User us flag Posted on 2023-03-20 06:01:21

I played the no deposit bonus of $120 however the wagering 60x is absolutely ridiculous and high. In my opinion they will never allow you to win with such outrageous wagers. I looked at their promotions. No thanks I won't be back to Kats!

crobichaud LCB User us flag Posted on 2023-03-19 05:12:02

Not a bad Casino, only thing i dislike is the withdrawal, $30 for BTC, and it takes forever

James Pendergrass LCB User us flag Posted on 2023-03-17 15:25:01

Good starting no deposit bonus, but I lost it quickly. Nothing special.

Robbynish LCB User us flag Posted on 2023-03-17 11:26:49

I was excited to see a new RTG casino, especially one with a huge welcome chip. Unfortunately, the playthrough was also huge so I didn't make it to the withdrawal process. I am however a little leery of casinos that have days long withdrawal times for bitcoin, and it appears that this one might. All in all, attractive welcome bonus with an ok site layout. I might be back again.

Pricecheck88 LCB User us flag Posted on 2023-03-17 10:30:57

Nice welcome bonus.. haven't deposited yet but I do like how it looks .

Aileen Dodge LCB User us-va flag Posted on 2023-03-16 19:46:18

SO I saw this was a newly listed casino and decided to try it. I got the free spins offered by the casino not LCB. I had a lot of fun playing the games I played (Real Time Games) I got a call from one of the account managers before I made my deposit because the deposit came with a Master Card bonus besides the casinos bonus. Had great fun play I could have cashed out for the max but ended up play it though. I did succeed in completing the wagering requirements and had plenty left over which of course the casino immediately removed all but the max amount I could claim. I was expecting this so when my balance dropped to 400 I knew I had met the wagering requirements for the bonus I received. The one then that was different from other sites that take the overage of a customers winnings was after this left the 400. I was still able to gamble on and again brought my score up to 1,700. and this was not taken from my account I was allowed to play it back down to 400. I really enjoyed that and was pleased to see that the system didn't immediately take what the player wins over the max amount allowed to withdraw from a bonus. So, I will make a second deposit on their welcome series which is decent too. And I recommend taking a chance on this unreviewed casino. That is as far as what services I have used already. Which of course did not include getting officially verified and then making a withdrawal. You might have to wait for someone on the site to give a review on that service from the casino.

russhartranft LCB User us flag Posted on 2023-03-16 12:34:05

The welcome chip is not 20xb for slots. It is 50xb for slots. You have it listed as 20xb for slots and 50xb for poker and blackjack.

kimosabi0077 LCB User us flag Posted on 2023-03-16 03:08:20

I found a $120 free chip for signup with 50x playthrough but didn't manage to make it through to find out about the cashout process but it was ok

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