VEGASBERRY

i asked about the 10 free spins not being credited, they said because of country restrictions players from portugal can not claim signup bonuses also, like we are not allowed to play netent games, no free spins bonuses for us, in other games/providers they dont give

They were one of the most helpful I have spoken to and they actually gave me offers that are not part of the promotions to suit my deposit needs.

Hi irinalep, We always do our best to keep all the information up to date. Our biggest problem is that the most casinos don't update their t&c regularly. Any help from our members is appreciated. You made a comment on VegasBerry casino, regarding 10 Free Spins. Australia isn't stated among restricted countries for that bonus in their t&c. So you can't blame us. We can't know if such information isn't in their t&c. In these situations, our members have an important role, by letting us know if something isn't good on our review pages so that we can check with the casino representatives and correct.

Hi Aussies, Due to recent changes to Australian's gambling regulations, online casinos have begun withdrawing services from the country. We have already updated some of the reviews, but there's a lot of work ahead. Your patience and understanding is greatly appreciated, and we apologize for any inconvenience.

i am from australia and ofcourse i registered and could not play on any of the three net ent games that are in the promotion. But either LCB needs to update all their promotions and exclude Australia in their list of countries or make a note stating that you can register but not get the promo or play microgaming or net ent games. I asked if they could put the free 10 spins on a another providers games but it was not possible apparently. That is a really weak response and Im sure something could have been done. So yeah just slightly annoyed that this keeps happening. I think maybe its time to move on from LCB as these promos are not relevant for me anymore. Boo to that been a member for years and years.

due to being australia i did not recieve any free spins or any offer on signing up

the 10 free spins is promoted on the site so i went ahead and clicked the 'claimed' box here at lcb but wen i went to play piggy riches the game wdnt load. went to live chat and was told that australians can no longer claim the 10 free spins or any other welcome bonus :(

VegasBerry is a trusted casino, very easy to contact customer service and has a great loyal player system where you can receive points to exchange for gifts. Great gaming experience with lots of promotions!

I just now tried to register in this casino but it keeps saying error pls contact the customer support of the casino. Upon checking in the forum this casino accepting players from Netherlands I have no idea why it keeps saying error. I tried 3rd time to register but it the same problem and no CS replying my question.

Wager of course a bit too big. But there is my favorite Betsoft and so I made a deposit of 20 euros and refused the bonus on it. Played for several hours at a small rate of 10-20 cents and eventually won 70 euros. Maybe that's why I liked this casino. There are a lot of the best providers and excellent support. Money was paid for 2 days.

VegasBerry deserves high notes, thanks to it great layout playing here becomes a joyful action. Also whole navigation and sign up here is so easy to play. Site has lots of deposit methods and same for payouts. Low deposit amounts such as 10 eur/usd makes it their advantage. Good quality games and high payouts on 20 and morepayout lines slots is a great thing.

Vegas Berry's no-wagering 10 free spins bonus is right up there with my fave GUTS Casino!!! Registration was a breeze! I played all 10 free spins on Twin Spin (no surprises there considering it plays 243 ways at 25c/spin!). Won 0.52c and headed straight over to my fave game Starburst: am really pleased that this casino allows players to select the number of lines to play. Played approx. 75 spins on 0.10c/spin, a few at 0.20c/spin and 1c/assorted lines. Only managed to go up to $2.12, but was very impressed that my little wins lasted for so long. I will be depositing here in the next week - no wagering free spins, minimum $10 dep/$20 withdrawal are major draw-cards for me :)

PLEASE NO PLAY IN THIS CASINO!!! They lie their players!!!! Their support send me mail, that I have 150% bonus with 35x wagering. Ok, I make deposit, and support give me bonus. BUT - support write me, that sorry, we add you bonus bad, because every 100eur of bonus is 125x wagering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! But that I can play, where I will have complet wagering - they manually make my withdraw if I win. So, I play, I win 4000. I send mail to Joe - pls, se on my wagering. Joe write me : Hi Eli, I would like to congratulate you on yor win. You have successfully completed your wagering requirement indeed. Please, since this withdrawal can not be completed as usual and will have to be done manually from our side, can you send your verification documents on info@vegasbery.club and finance department will contact you as soon as possible (within 24 hours). VIP Brand Manager Joe So I write to cashier that I need make withdraw, because on cashier I have bad bonus with 125x !!!! But cashier write me : Dear Eli, Thank you for your email. As you already have been informed you cannot make a withdrawal request because you have an active bonus. Once the wagering is completed you will be able to withdraw. Unfortunately because of the active bonus we cannot create a request instead of you too. Please contact our friendly chat support for more information. Kind regards VegasBerry Cashier cashier@vegasberry.com So this casino used designedly this practice???? Support add me bad bonus with 125x wagering????????????? Vip manager Alex write me on chat, that sorry, this is mystake , so ok - but why I not can make withdraw?????, Really very very very big scam and lie from this casino!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BIG WARNING FOR OTHER PLAYERS!!!!

0,5 star for their "awesome" christmas promotion. You had to make a deposit of €50 every day to get free spins. I made it once, next day I had no free spins. The person on live chat told me that he cannot add me free spins manually and I should ask about them tomorrow. So I made another deposit of €50. Again, no free spins tomorrow. Once again I hit live chat - don't worry, your free spins will be added ASAP. Another €50 deposit lost. Next day: Sorry, this promotion is not for players from Poland. Yay! So thanks for your scam emails, thanks for terms of your promotion where Poland is not restricted and thanks for live chat who was cheating me all the time. Account closed.

this casino brings very fond memories when i think about and remember it, i was new to netent games when i joined here and opened an account with them and received 25 free no deposit spins on jackhammer and on my 1st spin i triggered the free spins feature and with the free spins combined from the feature and the welcome bonus i ended up with just under 50 euro to play with and get familiar with the casino, i never managed to wager the bonus money but got to play most of the games and it was a great way to get started with playing netent games, the casino its self is great in my view offering all my favorite Netent slots and very well designed mobile and desktop version of the casino, friendly and efficient customer support, the only thing lacking here is better monthly promotions and free spin offers for account holders, this casino is not only cool but in my opinon its " Off the chain "

I love this casino because free spins come without wager request.Fast payout and choice of game are excelent.Chat service is also ok so if you get good dep offer with free spins try casino and good luck

I have played only once on Vegas Berry casino to claim their first deposit bonus plus the free spins on lights. They seem like a nice casino, their support chat was great and helpfull and it has many deposit bonuses. The wagering requirements could be lower though since 30 times the bonus and deposit is high for me.

I thought the 20 free spins on JackHammer with no play through was a good opportunity, better than most no deposit bonuses anyhow. I got about 4 euro and 15 euro cents from the spins, so I wasn't lucky. Lost on Gonzo's quest. The games load faster on my tablet than at other sites i have experience with on the tablet. There was a lot of variety in the slots selection. And the customer service when I requested the bonus was courteous and probably only slow due to my fault. I am not used to using my tablet and this was the first time I had used the live chat function on the tablet. I can't speak to the issues raised about withdrawing and verificaion raised by others in the review section. But they do tend to sound a little scary, although I saw that the casino rep made an explanatory comment.

like to see more promotions, like this casino

Surprised to read the negativ reviews. I like the design and they send in interesting offers via mail. I was not lucky enough to make a withdrawal. But live chat works quick, a lot of games and welcome offer with bonus isn't shabby either.

Slow payments, to so great support. i've heard of allot of complaints from this casino and their sister casinos. Some bonuses can be only wagered in the rigged feeling liike oryx slots . Spare your money and choose a better casino than these guys. Wont be hard because they don't set bar high

It's not so bad casino, they run pretty good promotions like 100% bonus AND 50 free spins with no WR so you can try to wager your bonus and if you fail - you can play your free spins and play without any WR. Just a "second chance" to actually win something. Also it says that e-wallets withdrawal are instant - they are not. They take up to 48 hrs (I've just asked live chat as I have my first withdrawal pending), I hope to get paid tomorrow. 2 days for a cash out is pretty long so 3,5 stars for me (will be 0,5 if I won't get paid tomorrow lol).

I'm sorry you had a bad experience at VegasBerry. We indeed had a slight delay in paying out winnings once we switched to a new platform, however as soon as the process was completed absolutely all players were paid. However, you decided to cancel your withdrawals and continue playing with your winnings, which was your sole decision that we cannot take responsibility for.

...thx zuga - i played it down - but anyway it doesn´t mind, I will never waste my time with that casino, there are so many better ones like bet365, intercasino, omni or slotsheaven (they never made some problems with paying...) thx;-))

Sorry to hear about this delay schnuggi You can directly contact their Representative at this link: http://www.lcb.org/onlinecasinobonusforum/direct-casino-support/vegasberry-casino/

Don´t play there - I did win over €5000,00 and after my account verification(also did send a picture of my passport in my hand....they demanded it !!!!) and withdrawal request nothing happened. After 7 days i got answer from their finance departement: Dear Mr ........., thank you for your email and for playing in VegasBerry Casino. We would like to apologize for the delay in paying you the winnings. According to the rule at the time of your withdrawal request you were to be paid in two working days after your last sent document. However, recently we have been experiencing some difficulties concerning our payments that we are at the moment trying to resolve. We are sending you this letter primarily to let you know that you will be paid as soon as possible, but unfortunately we are unable to give you the exact date. You will be notified about further updates regarding this matter immediately when they are available. .....so stay away from this casino group..........

This casino is interesting so much. First I love it cause i can play from my country. But not everything good here. I saw some things that gave me bad picture about this casino. Have no option "no deposit", second some of their suport dont do themself job well. Secret of stones is my fav. game, but i cant give good mark 4 this casino. When i come here I gave 5 stars, but now i'll give just 2, its enough.

again i hate being negative but poor rating deserves it. Deposited there twice , first deposit 1000 dollars in spins 5 dollar bet no bonus round not one. then deposited again played thunder struck 2 300 something spins every spin nothing and not one bonus unreal. Games lagged , micro gaming progressives crashed before they would download and support didnt even care. And like what honest gambler said above send documents to close your account not only that they wouldn't let me deposit again until i sent documents , they also asked to phone me to verify me. these things i've never encountered anywhere else but here . Makes me suspicious. i would avoid.

I wouldn't bother depositing here, seriously poor payouts and to close your account you have to send them documents - WHAT THE HELL????

That plenty of various exclusive and also no-exclusive deposit bonuses is very seductive and interesting :) That is what I really like, when a casino is not a boring one in this side.

This casino has an interesting interface.What I don't like here is their live support...they answer really hard and when they do they are not really helpful.Never made a deposit here and I think I will never do.

its just like all other NetEnt casinos tiger1959 said. He's right the only different is that the look of this casino is great and easy (look like smartphone view). And its up to date.. great job guys :)

I deposited and got the 15 free spins but with my £50 deposit I failed to make wagering on a 25x wager which is unusual! Maybe it was just my bad luck. Its just like all other Netent slot sites. Nothing special

I have made here a 25 euros deposit received the 25 euros and 15 free spins on jack hammer 2 The interface is very friendly and the support one off the best. Hope next time I will make an withdraw:)