At first glance, Rockbet Casino looks like it is one of the more professional online casinos on the net. Believe it or not, though, they actually have something of a bad reputation in the online casino world right now. Rockbet Casino is a mobile, instant play and downloadable casino site, and on which has been active since 2009.
The casino offers VISA, MasterCard, Neteller, Paysafecard, and Upaycard deposit options, and like many casinos which tend to gather complaints, they are powered by Rival Gaming. That isn’t to say Rival Gaming are at fault (they merely provide games). Rival Gaming are usually cheaper to use than many other major casino software providers. Although in this case, there are numerous complaints about Rival’s action (Rival has threatened to sue Casinomeister), which doesn’t exactly portray them in the best light.
Rockbet Casino offer gaming in a variety of languages, and accept a number of different currencies at their domain. Players will be able to obtain customer support via telephone (not exactly toll-free), live chat or e-mail. The casino itself is licensed out of Curacao.
After signing up as a newbie at Rockbet Casino, you can claim a 400% match deposit welcome bonus, and one which is valid up to €2,000 in total. Players will also be able to claim a 100% cashback offer for table games, and join a loyalty bonus program which can see them able to claim casino comp points.
According to reports, Rockbet Casino has been blacklisted due to “unethical business practices”. This may come down to the fact they are run by the BestPay Partners group, which has also had issues at their other casinos, including Rome Casino (which has now been closed). Such issues have involved non-payment to players, most notably after the casino changed the terms and conditions after a big to win to avoid paying out. Such practices cannot be tolerated.
Games at Rockbet Casino
Rival Gaming are again behind this casino, which once more has a dodgy track record. This seems to happen a lot to Rival Gaming. Games at the casino include baccarat, bingo, blackjack, craps, keno, ride ‘em poker, Pai Gow poker, red dog poker, roulette, table poker, and video poker.
Online slot at this casino come in 3-reel, 5-reel, and i-Slot varieties. Popular titles you can find at Rockbet Casino include Golden Gorilla, Snow Wonder, Whale o’Winnings and more. Fortunately, some BetSoft Games are also know playable, and they are far more reliable. These include Puppy Love, RockStar, Rook’s Revenge, Boomanji, Safari Sam, Dr. Jekyll and Mr Hyde, Enchanted, Slots Angels, Gypsy Rose, Gladiator. If you are going to play at Rockbet Casino, we’d recommend playing the BetSoft titles.
Rockbet is blacklisted, we advise you play at another casino.
2.9
Rockbet is clone site of Cocoa,Vegas,Royal planet... Most common slot provider is Rival software. Casino offers few video pokers game, with a one or two tournaments and live roulette. Small international casino, with uncertain possible withdrawals.Lots of different promotion and instant no deposit bonus,gifts from casino, at least two times per week (5 or 10$ for Rival 3slots,and Rival I slots).live chat 24/7 very friendly and helpful.Bitcoin accepted.Wagering for gifts is ridiculously high.
5
Awesome
Few days back i got an email from this casino saying that they miss me and i can find an bonus on my account along with gift,the bonus was 555% on deposit and the gift was 50EUR no deposit on my account.
I contacted support to ask,what kind of gift is that and i have been told that its NO WAGERING bonus and that anything i can win over these 50EUR is mine to withdraw up to 100+50USD (50 should be deducted from the withdrawal. After a loose streak i actually won 140 EUR so i asked support once more and they told me i can just put 140 withdrawal request and get 90€ actually paid to me, so i requested an withdrawal and waiting for 4th day already,so i hope i will get paid my winnings at all after double checking for validity with support Ben who been always really helpful here for me. Though the payments are slow,i never noted any other bad thing on these casinos so lets see if my second withdrawal will be paid :)
5
Awesome
I made it once to wager a No deposit bonus here,i have been asked to deposit 25€ before withdrawal,i did so and i got mi winnings in 10 days. There also was no problem with support,i guess i was lucky when i see commentary below O.o
0.5
Same as like other rival casinos such as fiz and traditional, standard rival casino, very very boring, customer support is ok, payouts can take a lifetime if they even happen its fun to play with a NDB bonus at these casinos and a great way to pass the time when faced with very boring moments, but thats all, you probably dont wager it because its too difficult and ive played a dozen of these Rival no deposit bonuses and have never wagered not one of them, the casino also offers very high match bonuses that must be there to tie up the player in never wagering right through, pure rival casinos in my opinion are better to avoid but casinos with multi software providers that happen to offer rival i think those are safer and more fair
0.5
I once tried to register at Rockbet casino but my country wasn't in the list so I guess players from Latvia cannot play there. Anyways, they sent me some time ago free chip offer, I tried to speak with their support and they told me I wasn't eligible for it and didn't explain anything, the support was rude and I felt frustrated. Why would anyone send a personal email with a bonus offer if you're not eligible for it? I've heard many bad things about them, so I think there are many better places to play..
ON first look this casino is not so bad. They offer great games, a lot of interesting video slots from Rival and Bet Soft but when it comes to payments they are very very bad. They are very slow with payments and their customer support is also bad. They are slow and not helpful at all and I will never play here again. I played once, deposit 20 win 70 and I was waiting 20-25 days for that to pay me. After that I never played again.
I used to love this casino until they stopped allowing USA players here. The games were always fun but they never had any tournaments here which is no fun. I rate this casino with a 2 star rating.
1
I don't know how these guys are doing nowadays, but as I remeber this is probably one of the worstest casino's I ever seen. actually, the story was simple. I was getting freebies once a week , 5 dollars normally and made playthrough once, so need to deposit 21 dollar to be able to cashout 75..Okay so did that and after cames Nightmare. Support frozen my account almost immediately and I never got my money back.. So what good I can say about this one? Just stay aware and keep this place far from Your home..
1.5
I feel sad to hear that RockBet casino is letting her players down. In the beginning I find this casino good, they gave me a lot of freebies and I have enjoyed them too. I have made one deposit here and lost it very quickly. they have very good choice of layout I can give you that. Their games are just the same as other Rival casinos so there is nothing new about this casino. About six months ago I read online that a lot of people having trouble with RockBet casino, bad support, delayed payment or no payment at all and since then I never played the freebies they offered me because it's just wasting my time and probably causing stress so I have avoid this casino. terrible!
1.5
This casino are always in touch with you and sent constantly free chips to your email but I had a bad experience with other casino owned by the same group and I think I would never deposit here. Just be careful.
Rockbet casino is just another fraud in the casino industry. They have the poorest support team ever seen in the world. The mode of communication between users and support team is email which is the worst because email now a days is the slowest form of communication between two people. it is like i send them a email today about my queries and they give me a reply tomorrow till then i am just sitting and waiting for the support team to get back to this something i have never experienced with any other casino room before. And this is the worst way of communication ever and after one day when they reply and if the solution does not work then you send another email and then after one day they get back to you and one time i was so annoyed that i started using foul language with them but eventually apologized as that was not a good gesture from my side. What do i say about this casino there is nothing right about this casino room poor support delayed or no payments at all slow games boring games i guess this much problems are enough for one to understand that one does not need to join this casino and it is a big mistake. When i made a deposit with them it was not on the warning list of lcb but now it is on strict warning list and users are strictly advised to stay away from this casino and they have a same reason i have they do not let users cash out their winnings and this proves that they are frauds and are here just for money and not to serve our interest. I am waiting for the day when this casino will be shut down and it will be the happiest day of my life. I would ask everyone not to join this casino and better find some other casino as this one is not worth it.
Thanks for letting me know. I've managed to request a withdrawal, just now I've been told, that in RockBet software Neteller withdraw should take about 3 weeks... We will see...
0.5
Hi Gregorio, Unfortunately Rockbet Casino is no longer responding to our emails, so there is nothing we can do to help you. This is why we have them on our warning list. best LCB Admin
Hello RockBet People. I have a small problem... Basically I've meet the wagering requirements and I've made 25£ verification deposit. I've tried to make a withdrawal but each time I choose the Neteller in withdraw section it says: "Due to current withdrawal limits, this withdrawal method is not available at the moment." I've contact Live Chat support but I think the assistant from chat was a foreign person like me, because I wasn't sure about the 20-30% of things I've been told...finally He said that support will make a withdraw for me... Can You check it for me, please ? Username: gregorio2009 Looking forward for e-mail from You. Cheers.
Hello Rockbet team or somebody who can help me, I've got the sam problem like sissi1. I wait on my withdrawal about 3 months. I've sent many letters to rockbet support ( to all mailadress what i've found), but nothing happened I've never recevied any answer from any mailaddress and the live chat was not helpfull too. Please help me! Thanks: Akos (username: abenyo)
Hura!!! Today casino Rockbet sent me my money :-) Very long time I write to support and sent complaint, but today is end this soap opera :-D Thanks Rockbet team....
Hi Zuga or Rockbet team, Please help me - I wait very long time on my withdrawal, witdraw 25.10.2012, and today is 24.11.... Why is long time? I have concerns about whether it is a reputable casino..... everywhere on web write - blacklist....
0.5
Hi Slotslover, they do not accept players from USA. best Admin
there is no where in the registration....for me....from country,,,,no usa,,,,does it matter from where you live is usa
username:mrisztian email:mrisztian76@freemail.hu
@mrisztia: Hi, could you send me your username in the casino, and I will look into your inquiry and contact you via email? Cheers
Hello everyone somebody would can segiteni for me? I registered it ROCKBET casinora and I withdrew it the 225 usd not deposit money and I gained it from him it is written 99 implements are needed to turn round the 225 usd ét if I was making a film utánna the enyim the money I may take it off??? And from where I find it out that accomplished the 99X es turning where writes it?? A SWITHC IN TIME I was playing it is possible to turn it round on this?? Greet the segitséget !!!!!Excuse me my English writing but with web translation forditom!!!!
Hi John, I understand that, I have since found out thecasino wil not send checks for winnings. I was ready to deposit so I could play the 125.00 as real money, but then was told by support USA customers can ONLY use ewallet....I liked their games, but I use a prepaid credit card to deposit, ad do not have a bank account, so I have no options if I were to win at Rocbet. I will have to stick to my oher casinos who do send checks in the mail for winnings. If any USA customers have this same issue, silver dollar, vip slots, english harbour, golden casino, go casino, onlinevegas, super slots all send checks. i just hate all the time I spent playing to find out there is no way to collect winnings.......maybe this will save someone else some time too....BUT support said they will advise me if in the future Rockbet adds payout methods, so maybe some day
The max cashout on that bonus is just $125. You cannot just take the $125 as real cash and keep playing. If you want to keep playing you can do so with the existing balance but no matter what you do the max cashout is simply $125 for that bonus.
hi Zuga, I have been watching but not commenting...so I\'m gonna jump in now...I claimed the 25.00 no deposit bones, I have met requirements for cash out, according to cashier, I actually have a balance 0f 8,950.00 right now. Now I know there are limitations, it says 125.00 max, how can I keep the 125.00 in my account without cashing out? I just don\'t like seeing a balance that I know I can not claim, the 8,900.00.........and if I can, will that money be REAL money with no limatations?
If anybody needs help on their account PM me. John