Planet 7.oz sounds like a wonderful casino. It could very well be an Australian favourite. You know, if it wasn’t considered blacklisted in the online casino world. Planet 7.oz has a bad reputation at this moment in time for many reasons. The casino has a reputation for refusing to pay out prizes to players, and others have complained that the casino site is a scam altogether. That doesn’t bode well for a casino which from a design perspective actually looks pretty nifty, and would cater to Australian players.
There is a distinct lack of customer support options over at Planet 7.oz Casino. This is always worrying. In fact, the only way you can get assistance is via an e-form which masquerades as a chat box. The help is not efficient enough and scarcely forthcoming at all.
Moreover, the FAQ guide at this casino is woefully vague. A quick check of the terms and conditions at the casino will put you off depositing using their VISA, MasterCard, Neteller, Skrill, ECO or bitcoin deposit options and from claiming their bonuses, too.
Planet 7.oz Casino offers a 100% match deposit welcome bonus to new players, but they are short of information regarding what you can claim with the offer. Other promotions and bonuses at the casino seem to be spurious at best. The fact that casino advertises their deposit bonuses as “every deposit, every day” implies that there is something off at this casino site.
Games at Planet 7.oz Casino
Planet 7.oz Casino is powered by RTG (RealTime Gaming) which is a shame. A number of dodgy casinos have spring up of late being powered by RealTime Gaming, and it is kind of dragging the name of this good casino software developer through the mud.
Planet 7.oz Casino claims to be able to offer players over 100 games. However, they are just as vague as to what they are, aside from the odd mention of Bubble Bubble 2 (a new RTG game) and Cash Bandits. You cannot preview the games, either, which you can do at most other RTG powered domains.
Given the lack of information, the history of refusing to pay out jackpots, and the fact that they claim to be “verified secure” but provide no information on that, we would recommend that players stay away from Planet 7.oz Casino for the foreseeable future, at least.
0.7
This casino is not a good Place to play it’s a good place to get played. I have never heard of anybody being able to cash out from this place surely there would be one or two somewhere but I’ve looked and I could never find a reviewer someone had actually cashed out
2.4
Average
ok, here is my honest and actual review of this casino that so many despise. This was thee very first casino i ever signed up for. Without know anything about online casinos, i dove straight in. deposited and won around 2400. By this time ive found these review sites and soon came to find out this was not a good casino. None the less i said i will try and get my winnings. One thing that i urge many to do is READ THE TERMS!!!!! reading is your best friend when it comes to any frustration you may have with a casino. They clearly state everything. Now, i did go back and forth with them, for what seemed like eternity, which ended up being 3 months in total, but what i can say is i DID receive a check from them. The check did look sketchy and i wasnt sure if i should even try and cash it. But i went ahead and deposited it in my checking account, which if i recall took almost two weeks to clear because it was an international check. BUT to my surprise the check cleared and i was 2400 richer. What i will say is, this site is very lax in sending you your money, you must stay on top of them, DO NOT expect a quick payout, if you do win, think of it as bonus winnings for a unknown later date and time. This is the only reason i rated this casino the way i did, because i received my payout. What i can say is, they seem like they want us to know they have gotten better with payout times, options, and customer service response times from the emails i have received lately. Proceed with extreme caution.
0.6
This casino was fine to play at until I tried to withdraw a decent sized win. They literally drug the process on for well over a month, despite the fact that my docs had already been verified. They want to drag it out so you'll end up cancelling your withdrawal, I swear....Honestly I will never play here again with other options who process instant withdrawals like casino extreme.
1.4
I hit 29,000 on a single bet because my cat max bet me by stepping on the keyboard ... Needless to say max cash out was 100 on no-deposit spins in which they never did get to me.
0.5
This casino and the sister casinos use to be great. I really enjoyed playing here but now it seems they're not worth the risk
1
Won a small amount off a bonus and when I requested a withdrawal the document verification process was rediculous, they would take a week or more to respond back asking for additional documents and not stating what was wrong with the original ones sent (i use the same for all casinos, rarely have issues except with this casino group). I gave up after a month and a half
3.8
Few bumps on my first winnings getting to me , always happy helpful polite customer service , ill stick with them see what happens and how the process is when i collect on my hooefully second lucky win :)
2
Dislike
I used to play Planet7 all the time but they never paid out so I stopped. I really liked the casino & games though.
2
Dislike
Poor customer support.They do not payout on withdrawals. Customer support will only assist you with making deposits and will hang up on you when asking about your refund.They will tell you that you payment has been authorized once all the documentation has been received, but you still do not see a payment. They will ignore you untill you go away!!
1.5
Dislike
The withdrawal process is too long. I opened an account in this casino to play with a free chip. I won and did complete the wagering requirements. But it took more than 2 months to be paid. So my experience with this casino does confirm all what I can read here about this casino. If you win something, I think you can expect to be paid, but you will have to be very patient...