NogaBet has its jurisdiction licence in Netherlands Antilles and is part of the Bonne Chance group Casino Group and they run Rival software. This group has a terrible track record of fielding support assistance and pay outs due in part to the fact that all the services are run from one location which may cause a backlog, that or they really don’t care about their customers.
Players make complaints about the related casinos on a regular basis mostly concerning slow or non-payments of withdrawals. The websites stipulates that players with verified accounts are eligible to use Express Withdrawals, but these are limited to using either Moneybookers or Neteller as the withdrawal and deposit method as none of the others count. The Express method is supposed to be guaranteed to be cleared in 24 hours. Players, who query about their winnings when the time lapses and no funds have been received, are often given the cold shoulder and are ignored on the live chat system. The same goes for mails as they remain unread too. As there is no other ways of contacting them this leads to incredible amounts of frustration.
The payments delays range from days to even months leaving the players hard pressed to find another solution or to even submit a dispute. When the support staff do respond they blame the delays on system errors or processor downtime and make false promises that the money will come soon.
The other methods of moving money are VISA / MASTERCARD, Neteller, Moneybookers, EcoCard, ClickandBuy, Click2Pay, UseMyBank and Ukash. The website doesn’t specify but apparently there is no maximum withdraw limit but he minimum is $/€/£25.
The first four deposits qualify for a 100% match ups to a limit of €/$/£500 each and there’s a special incentive whereby if the amount of the first four deposits are at least 100 units, then €/$/£500 will be given free. As a catch you can never withdraw any of these bonuses but the winnings are claimable if the wagering requirements are met. Slots, Keno and Scratch Cards all contribute 100%, while everything else only contributes 10%.
Games at NogaBet Casino
The games include a wide selection of video slots and a handful of progressive slots. Classic 3-reel machines are also available as well as the innovative i-slots.