Casino Grand Bay is not a trustworthy gambling establishment since it forms part of the Grand Prive group. Prior to 2006 the group was running the Microgaming affiliate program which saw business partners and advertisers earn a steady stream of income when a referred player signed up and kept their account open and active. An agreed upon percentage of a gambler’s bets were paid to the affiliates as a reward for by backing and promoting the casinos which formed the group.
But in 2006 The Unlawful Internet Gambling Enforcement Act came into effect in America with the purpose of stopping illegal Internet gambling by preventing certain forms of electronic transfers from being allowed. Microgaming decided not to agree to those terms thereby leaving the market. Since Grand Prive was in a pinch they suddenly decided to switch to BetOnSoft to remain legitimate on US soil and to change the entire affiliate program. Casino Grand Bay decided to ignore the outstanding commissions but kept receiving the referrals anyway.
This could be construed as a cost-cutting strategy or an act of desperation and may mean that the casino is under financial strain. Your money may not be safe for long if they were to suddenly to go under.
When there was confusion as a result of the similarly named Betsoft, BetOnSoft changed their name to Saucify. Their software is pretty straightforward and functional and operates effectively but the graphics are not modern and lack appeal when compared to competitor brands. They have also not developed all versions of popular games like Caribbean Stud, Red Dog or Texas Hold ‘Em Bonus. The games also have a default speed setting which cannot be modified. Independent auditors have also picked up certain video poker games in their stable are not following the pay tables and short-changing players on their winnings.
Players who do not keep their account current will be dropped from the promotions emailing list. One of the tricks they use to entice players to come back is to try and convince them to make large deposits; even then there is still no guarantee that they would be put back on the list.
Casino Grand Bay seems to hold a respectable licence with Curacao, but it cannot be confirmed where the parent group licence is. Probably one of the reasons why they do not respond to complaints at other gambling review portals is because there is no definite form of accountability.
Games at Casino Grand Bay
Casino Grand Bay has the standard of the table casino games where players can try their luck at American & European Roulette, Keno, Craps, Video Poker, Baccarat, Blackjack and Poker.
They provide various three reel and five reel slots ranging from the classics all the way to complex multi-line versions. If you want something out of the ordinary then give Berry Picker or Lucky Scratch a whirl.
1.3
Another predominately betsoft operated casino with extremely slow payouts. Not a fan of betsoft and I'm definitely not a fan of this casino!
0.1
I have been member for a long time made deposits using bitcoin finally accumulated enough points to cash in a 15 free spins won 3.80 and play through the requirement and cashed out 150.00 it was denied and reversed I wish I never wasted money or my time on this site hopefully this review with keep another person from doing this same.
1
I dont like this site. They pay out time frame is ridiculous. You can have great games but when it takes several days to cash out that is truly unfair and that’s why I stopped playing here obviously
1
Dislike
I did not like the way this software played on a mobile device. It al felt just a bit out of date. The game selection however was very nice customer support was so so with questions I didn’t care for their bonus choices.
4.8
Awesome
really good tournament and vip service. All saucify and betsoft are on fire when you are ready to bet higher than a penny loll!
0.1
Casino Grand Bay is a terrible casino, nothing more. The only slots they have are from the Saucify provider that is one if not the worst provider i ever tried. Their slots are awful, they have no potential at all and you will have to bet way more than you are used to if you want a chance to cashout something. Also they give no deposit offer and big deposit bonuses but like RTG sites, odds of not being paid are huge. I tried them once, it was the first every Saucify casino i tried. At the time i registered the only currency available to me (canada) was the USD so i opened my account in USD. Then i forgot about this site. A few later it came back on my browser and i remembered i had no deposit money in there so i went back, wagered and cashed out the maximum of 150$ they allowed. 1 week later i receive an e-mail saying my cashout was declined and all money removed from my account because i had opened my account in USD and not in CAD to make more money (1 usd= 1.30$ cad roughly) so it was a clear abuse of the terms. What happened is that between the time i opened my account and the time i went back to play they added other currencies. But it wasn't allowed in your page to change currency so i could not open a new account or it was breaking terms for bonus abuse to open more than one account. I explained them but they were too happy to not pay me so they never changed anything and i have been scammed out of 150$. But let's be honest, did i expect to see money ever? If i let 100$ sit in my account for months without thinking about it, it kind of says it all. But being told stupidities like that was enough to confirm that these casinos are to be avoided at all cost.
3.5
Liked it
this one is my go to for suacify casinos. support is fast, and my credit card gets accepted. never had a wininig session yet, but I feel its coming.
3
Ok
When i started playing at Grand Bay casino i thought that they were one of the best casino but later on bad news and posts from forum about problems with Casino Grand Bay and even at Casino Miester and even here , i think the warnings are enough reason for me not to play in this casino again.
1
At another forum Casino Grand Bay offered a bonus without a deposit of 20 euros with a wagering x60. Well, if it's free, why not try it? I played for a very long time, but I could not perform the wager requirements. Perhaps because there is only one provider. I did not like it.
1.1
Played here one time with the minimum deposit amount,they were very rude about giving a free chip before I actually deposited,and then when I lost I thought okay I will give it a shot,I was @ 97% on my bonus and it fell straight thru even though I switched games several times to try to even it out.I would avoid this casino at all cost.