This casino certainly has one of the most elegant appearances among all online gaming sites. It has a classy home page which features a very expensive automobile parked under a brightly-lit CASINO sign. There is also a marquee that shines with shimmering diamonds.
The casino offers these images to create a mood of wealth and excitement that everyone welcomes. “Black Diamond Casino embodies both the glamour of Las Vegas and the elegance of Monte Carlo” is the way the site describes itself on its home page.
The casino also points out that they provide “unique bonuses crafted to each style of game play” as well as “rotating promotions with extra incentives.” Black Diamond also offers “exceptional graphics and a smooth gaming experience.”
The casino would also like you to know about their outstanding customer service. “Each player is treated as a precious stone,” they say. “The customer support staff is dedicated to helping each player enjoy an experience that will last a lifetime.”
Games at Black Diamond Casino
Black Diamond utilizes games created by Top Game Technologies. There are more than 80 games you can play in the casino, including a number which offer progressive jackpots. At any hour of the day, there is more than $5,000,000 available in Black Diamond’s jackpot games.
The casino has more than 60 slot machines. Black Diamond divides those games into two categories. There are the “Classic Slots,” which feature traditional games such as “Fruit Slot 1 Line” and “Wild Sevens 1 Line.” The more modern games are listed as “Video Slots.” They feature more reels and pay lines plus extra bonus rounds, wild symbols and multipliers.
Table game action is also available at Black Diamond Casino. They offer Blackjack, Casino War, Mini Baccarat and Roulette. You can also play Keno and Scratch Cards as well as choose among four video poker games.
VIP Program
The loyalty program offered by Black Diamond is as unique and elegant as the other aspects of the casino. There are four different levels to the program, with distinctive names you’re not likely to find anywhere else. The beginning level is the “Sapphire Lounge,” which is followed by the “Ruby Lounge” and “Emerald Lounge” levels. The top rung of the program, naturally, is the “Black Diamond Lounge.”
Of course, the more loyalty points you accumulate in the casino, the greater your rewards will be.
2.5
Hi Claude50, Can you please orivate message me what spins you have tried to claim and your casino username so we can check with the casino rep if there is anything they can do for you?
0.2
Impossible To open the free spins, i did try with différents machines, but nothing ... I Forget about this casino.
1
Dislike
I had requested a withdrawal to my ecoPayz account and waited for 3 days, then my withdrawal request was reversed. My account is verified. I contacted the customer support, and the representative told me that I need to send them a screenshot of my ecoPayz account. I had contacted the customer support before my withdrawal request was reversed to ask about it, and the representative had told me that there had been no problem. I emailed them a screenshot of my ecoPayz account, and a representative told me that I had to wait for another 72 hours. This doesn't make sense as I had already waited for more than 72 hours. According the their website, they aim to review all withdrawal requests within 72 hours. In my experience, this is misleading. They don't aim to review withdrawal requests "within" 72 hours; 72 hours is a pending time. They will only look at them after that period, and if there is any problem, they will reject the requests without asking, and the subsequent withdrawal requests will be pending for another 72 hours. It's clear that they don't want their customers to receive money as soon as possible.
4
Liked it
It offers very nice games, and they have very good bonus offers. It's recommended.
0.1
You will soon learn quickly that the lobby is one big SHAM.....constantly showing pathetically small wins from VERY generalised names like peter and paul. Getting through to support when you need them is UNBELIEVABLY hard, One would think that a paying customer would be first priority. NOT WITH THIS MOB. I personally went to cash out $1000 one evening. onnly to have a BUFFERING cirlce that did not process the withdraw. When i finally got through to the support people, all i got told was to tery again later. This was 100% cash money WITHOUT any bonus. ABSOLUTELY DISGRACEFUL . STAY WELL CLEAR BLACKDIAMOND and sister casinos STAY WELL CLEAR.
2.9
Liked it
this site has some of the best slot games they have many slot games, the ones I played were very good. Online costumer service is good the bonuses are great they offer free spins
2.7
Not that much fun. I played 3 games for about a minute and that was that. It might be a good casino but I lost really fast.
0.4
Dislike
Again a Casino that is supposed to be for UK players . well we are not allowed to register . And here we go again . I am certain this has something to do with leaving the EU .
2.8
Average
Some of the playthrough is crazy on bonuses so pay attention... 99X crazy. Maybe okay if you don't use bonuses. I really liked them at first, but soon learned it wasn't all I thought it was.
1.3
Black diamond never paid me my winnings.It was $3562 usd! That's a LOT of money and they refused to do so because they STATE I had two accounts? Um.. no I didn't. I asked them to show me PROOF and they said "we don't have to" I asked for my original $250 deposit back as a refund? DENIED. I would AVOID this casino! This is NOT a fair paying casino :(