Moneystorm is a Costa Rican run casino that has caused an utter maelstrom for itself and not for any good reasons. For starters the Operia Costa Rica Sociedad De Responsabilidad Limitada acts as the operator yet no mention is made of where the actual jurisdiction of the gambling licence is held. Without a licence players have no real recourse when it comes to disputes with the casino over non-payment of winnings. Chalk a big one against them.
Next is the fact that their terms are terribly disadvantages to players, namely most of the bonuses on offer are considered "sticky bonuses" which cannot be withdrawn from the casino and are lost immediately whenever a withdrawal request is processed. Even if you somehow mange to work out what the confusing wagering requirements are, from the website, the bonuses are still automatically deleted once the wagering requirements are completed.
Furthermore there are numerous complaints from players regarding unresponsive customer service where questions sent can take day to even months before being answered. Correspondence is sometimes sent in unsupported formats so the messages won’t even open. Don’t be surprised if a pay-out takes almost a year to be fulfilled. Also their deposit methods work like a charm most of the withdrawal methods are flawed and even the support staff emphatically admit that Skrill doesn't work. Players have also been hit by unreasonable and unexplainable withdrawal fees.
The biggest issue we have is that another member of Moneystorm’s casino group was implicated in running unauthorised versions of Microgaming and Playtech games on their portal effectively pirating the software and not compensating the developers. Both cases have been confirmed by the respective software provider. Such unethical business practices cannot be tolerated and has led to black listings on numerous casino review sites.
As such it is not hard to see why Moneystorm Casino ought to be avoided.
Games at Moneystorm Casino
Of the legitimate games there is definite something to suite all needs. Take a pick of American, European, Super 7 or Single deck Blackjack.
All American, Double Bonus and Deuces Wild Video Poker also make an appearance.
Other games include Jackpot Darts, Heads or Tails, Rollercoaster Dice, Roulette, Bonus Bowling, Bingo, Caribbean Stud Poker, Red Dog, Scratch Cards and many more.
Moneystorm Casino is blacklisted, we advise you play at another casino.
1.2
I really do not enjoy leaving bad reviews. But "if the shoe fits, wear it". And wear it they must. Bad communication, low customer service for starters. This falls under the category of casinos that have lost touch with it's customers needs/wants. I'm old, but when I worked in retail the motto "The customer is always right" was how I was taught. Not. Here. Period. Nothing to see here , move along.
0.4
This place is awful. Unfortunately I have deposited here before but I was sorry after I did. I got through the bonus requirements and when I tried to cash out support was no longer existant and I somehow had not met all the requirements for cashout and I imagine I could have walked on water and not managed to meet all of the requirements for cashout. I hate casinos like this and fortunately I know better these days and do a little more research before I deposit somewhere
0.1
Terrible
just like pamper and ac they are trash im not even going to waste time with a full review, im just going to say they need to know better, than what they do they make you wait months some times years for payouts, and still never pay out, its simply shameful, no one should treat their members like that, as far as im concerned they go bankrupt , and fade away into darknesss.
1
I played in this casino a few years ago, and in these time about him there were not so many negative reviews. Or I just was not attentive. But I played in this casino in my favorite BetSoft games and unfortunately lost my money. The design of the site seemed to me quite good and the navigation was understandable. I did not communicate with support, as the withdrawal of money did not make, and I dont activate any bonuses. It is a pity of course that the owners do not want to change the casino for the better.
0.1
Terrible
Expect long wait times for withdrawals, or no withdrawal at all.
0.6
Terrible
There is something definitely glitchy with their software you can tell that it's programmed not to hit
2
i never made a withdrawal so i am neutral to this issue ! I can write for the no deposit bonuses which are huge and many players attracted from this bonuses ! I played no deposit bonus at this casino but i never win because of too high wagering requirements ! The truth is that i have affected from comments such as they dont pay or delayed 3 months or 4 months which is a long time period in order to cash out ! Sorry but i wont deposit there ! 2stars for this casino !
0.5
ridiculous casino.. ridiculous support.. 3 months for a withdrawal... This is a very bad casino, very bad.
1
The no deposit bonuses here are phenomenal as far as ease of use and claiming them is concerned... I can't speak of the delays on payouts cuz I never made it that far!!!
0.5
I signed up at this casino and i played with the no deposit bonus but i didn't meet the wagering requirements. They offer two welcome bonuses. You can choose to get the 300 % on your first deposit but the bonus must be wagered 50 times. For the other promotion, the player receive the 100 % and the bonus must be wagered 60 times. According to me it's better to avoid this bad casino. Strange rules and bad support center.
In moneystorm casino you can expect everything to happen but money storm into your pocket. Very unprofessional casino, one of the worst costumers care services I have had chance to contact. They are very slow in any aspect, giving answers and withdrawing the most. Interface is great, variety of games also solid but don't deposit there.
4
great place will defenetly deposit here at a later date!!
The slots here hit big and also fun. I was not serious of this casino at first cause of the ndb given out were so high. But after playing here I guess it's a good casino. No complaints.
0.5
the second casino i tried... thats why I deposited there... games were ok. tried out to cashout at a sister casino once what... did not work.Support is extremely rude. Strongly recommend anyone - avoid that rogue place. they will take your deposits, but randomly maybe payout - if you won... no matter how often or how much you deposited before. That casino is highly annoying.
2
Have never made a deposit here but play the free chips when they come out. I have never actually made it through the playthrough but do enjoy their selection of games and have fun playing the large amounts they give out.
1.5
I had a pretty bad experience with this casino. I got a lot of spam and offers that I couldn't figure out how to redeem or they weren't honored. The software glitched too. When it was working, I didn't really like the games anyway, as I am unused to the games on Moneystorm's software, but this is a matter of personal taste...for the other reasons Moneystorm is a no go.... Thankfully I don't get as much email from them anymore.
1
Not the best casino. I can see why they offer the bonus to try and get people to play but still a 80x bonus is just impossible on betsoft games. I came close but still had about 20% left. I had to keep asking customer support to check my progress as it wouldnt let me check it manually which is a pain. Plus everytime i asked they seemed like i was wasting there time and didnt come across very friendly
3
Registered via LCB and got the $700 no deposit bonus. Played through it on Betsoft slots(Triple Crown) but no luck. What I didn't like was there was no history of wagers accessible anywhere and the rollover meter on the main page was indicating 0% all along even if I've played through several hundred of the bonus money. Overall, not very good design and too few features.
1.5
Hi,had same problem won on my ndb and am still waiting for my $50 withdrawal as well.Seems other people are having same problem.I know it's on the naughty list of not being a good site but I feel they should at least honor their payouts!
2
the games on there are not bad but apart from that i would never deposit on there. i would never deposit on a site were you have to wait more than 5 days for a withdrawal to come through that's just the way iv'e always worked. There is no need for the delays on withdrawals like this unless the company are reliant on a bunch of deposits coming in which isn't right.
2.5
i have played in this group, and it is true their payouts for new players is slow the first time, but they do payout as they say if you remind them in timely fashion. They do have great slots, live blackjack with 3 card side bet other live games, and electronic cards.
0.5
very good they are blacklisted because moneystorm is one big scam! man man man what a big mess is it there! they never paid my winnings! 150euro still lost! won it from a no deposit after wager which took me 4hours and ask them view times where my withdrawal is in a friendly way, and one time they went angry for nothing and just decide to block me on chat which is way to sick! what a rogue service, please don't play there they don't pay you anything even a no deposit bonus is not worth it to try to wager since you will never get your winnings, and there ticket system is a big scam, since they never response bad casino stay away please!
3
I always take advantage of the free chips when they are available, I enjoy their big selection of slots they have to offer. I have deposited here a couple of times but the money does seem to go very quickly. If you choose to claim a deposit bonus it also comes with ridiculous almost impossible to meet wagering requirements. They don’t offer live chat support which I don’t care much either, you have to register at there customer support page and open a ticket if you need to contact them through email which is a very slow process it takes up to a week if not longer to receive a response. I’ve decided not to deposit their anymore.
4
i like the large range of games and softwear its lots of fun and 700 free is awsome thank you lots
0.1
Dislike
@Psheron check the notes for the list of bonus restricted countries.
Is it just me ? I tried to redeem the 700LCB but it doesn't work. The site looks good I can't seem to find the account settings.
0.5
I got a welcome chip of 100 to my account when i registered. managed to wager all and made a withdrawal (maximum 100) with Skrill. Very slow process it was.. after many weeks i received the money to my skrill account. had to send documents of course.. i don't play much in this casino as the payments are so slow and there aren't my favorite slot games available
2.5
Have never made a deposit here but play the free chips when they come out. I have never actually made it through the playthrough but do enjoy their selection of games and have fun playing the large amounts they give out.
1.5
I've played this exclusive 700 no deposit bonus, and won 150. So made withdrawal about 2 weeks ago and send all documents that they require. After two weeks (today) I went to support to check if there is any update to my ticket with withdrawal request and what I saw was shock to me: My ticked doesn't exist any more. So I went to chat to ask them if they know what happened to my ticket, but they are not telling me anything, just end my chat session.That was the second thing that shocked me. After all this I opened tickets to Boss Pit and Management and now I'll wait for their response. So far I'm disappointed from this casino :(
3
its not bad for me... Bonus requirements and terms are a 2 out of 5. I have not seen a fee schedule for deposits, and more importantly, withdraws.
0.5
it looks nice but not accept me play there..so it is not nice afterall.
Also I forgot that their technical support is awful.They wont answer you as soon as you expect.They are not kind at all.On every question I have asked,their answer was,I am not sure,I cant tell you that...I started to think that their technical support is not supporting anyone.I suggest you to avoid this casino,at least untill they become more professional.
I didn't like this site.I have heard that there are big problems when they should make a payout.It aint fair if they cannot be proffesional and pay me money that I have won.Their site design is good,it is user-friendly,but they must first gain confidence from people,nobody wants to play at the place where you cannot won money.
1
Looks nice casino, but i'm not allowed to play here, because of country restriction ;/
3
Played, had a blast... never made playthrough.... but didn't expect to. Loved layout, games, had fun, easy to navigate... but will see how others fair before I make a decision to deposit. So far, no complaints :)
3
im new to online casino play but everything I've seen so far says this one is a must. Great graphics, nice sign up bonuses, and a large variety of games. I am still currently plating through my first deposit and bonus but it is not going as bad as ive seen on other sites where your money goes so fast you think you got a hole in your pocket.
2
The variety of games offered for bonuses and regular play are 4 1/2 out of 5. Love them. The play through requirement is brutal. You have to play through and survive and make over $12K USD to earn the bonus, which I'm hoping they do not take the winnings like Virtual Group does. Bonus requirements and terms are a 2 out of 5. I have not seen a fee schedule for deposits, and more importantly, withdraws. Seems the banking terms and fees are not posted discreetly like all the player terms imposed upon us. Banking 1/2 star out of 5 due to a lack of discreetly posted fee schedules. Love the casino, and the following is just an opinion or fear of mine, not a fact I've proven, but I think they probably have absorbent withdraw fees and slow processing times that they purposely do not post openly. Hope the make me feel better or provide the banking fee schedule I asked for from them 3 days ago. If anyone knows where to find the fee schedule and is familiar with withdraw transaction processing times, please message me. Integrity is a huge metric, along with quality of gaming for me in making my rating.
4
3
I like this casino, I am willing to part with my money to try to WIN, will see what happens, they offer free chips and that is great to use them, I wish I had thought more when I played there big free chip, I may have won, good to hear others won off free chips here, I love Rooks Revenge it is such a cute game, and Slot Angels is great too, Gloriabe
1
ehhhh... no Latvia supported for bonus. But i dont feel bad about that becouse i can see in comments that this casino is nothing good. So i can give only one star , and nothing more .
0.5
I won 55$ from wagering a free chip from them,that was 4 months ago and still waiting from them to answer.this casino is a joke !
2
Dislike
Has alot of different games and pretty fun to play. I haven't deposited yet but probably will without hesitation.
3
Fun and wide variety of games
4
This casino is fun but i would like it better if there were more free chips. The games are fun, and they are ok as far as payout. The gaminator games are really fun to play. The top game slots are pretty cool too.
0.5
I can see that this casino has a lot of blacklisted countries.I played a no deposit bonus here and when I wanted to withdrew they told me that my country is blacklisted too.Very bad casino
Could anybody explain me, why this casino has blacklisted my country (Slovakia)? I would really like to play here (correctly , the No deposit bonus is restricted in my country).
2.5
I played the $300 and i did not do well. I have never deposited at any of Pamper casinos before but it is nice not to see the warning sign next to this casino. Moneystorm casino might be worth giving a second go we ill see.
0.5
This is the worst casino ever.I signed up here, because on the country list I found Romania.I talked to them on live chat about the free bonuses and everything was ok.After I met my wagering requirements and requested a withdrawal they told me (after 4 days) that Romania is not accepted.I don't recommend this casino at all.There are better casinos online.
3
some problems with the login... however, nice games with good ndb..
5
Coll!
4
yeah i know what do you say bothektiek my country isn't here too...i rly dont know why they do this but...yeah this is not the only casino:D
3
Wow!! So much restricted country's for the bonus!! My country isn't :D
3
preety cool casino with good bonuses but high wagering its hard to complete the no deposit but if you like betsoft games is a good way to try the casino my rating for this casino is 3 stars
3
I have not seen many casinos that actually have withdrawal fees, and I was a little bit let down by the fact. Sure they list it clearly on their website, but 5% out of your win, for Skrill for example? That is far from nice. It is a good thing that they don't have a depositing fee.... The casino itself looks good enough, really nice graphics and the combination of BetSoft and Vig Software is doing them justice, and I specially like the live games, with live dealers and everything, and I always love to give the roulette a few spins. Still haven't decided to make a deposit in this casino, but I did play with the $300 free chip you can get with LCB referral link, but there is a catch obviously: a 99x WR. I haven't made it through, not even close, but I did get a chance to play around and see how the games look like. With the withdrawal fees, I am not sure I will make my deposit after all.
3.5
I got paid out my $150 winnings but had to pay a fee in order to have the funds paid into my Skrill account, Very long process in order to withdraw funds on this casino and no need for the week long wait inbetween each step and in total took over 3 weeks before the funds were processed and paid to me, It was 2 weeks or so before I got an email saying my withdrawal had been pre approved then another week before i had an email saying they were being processed but all this time the funds were still available on my balance to use on the casino which because of their rules of max withdrawal from the bonus of $150 I never played on. I contacted customer support a couple of times about the withdrawal process and got the same story both times...'We cant do anything here, its the accounts department that deal with all of that' I will probably have another visit to the casino but im far from impressed about the fee's they charge to pay you your winnings and also the time taken to process withdrawals, Maybe it wont take as long to process withdrawals after the 1st one has now been done but we shall see, I dont hold much hope that they would pay out within a week which is the maximum I would expect to wait as the majority of casinos pay out within 3-5 working days, Some even pay by the next working day if depositing by Debit card and withdrawn and processed before noon the day before so really cant understand why it takes over 3 weeks for this lot to process a withdrawal!!
After registering at Moneystorm Casino, I went directly to the site’s banking area to get information regarding United States players and their funding options. I really learned a lot from Moneystorm insofar as fees, options, and requirements. Information I should have already been knowledgeable in; but better late than never! So most of this review is centered toward Moneystorm Casino’s banking policies. This is probably the most important information any new player should know, not just for Moneystorm Casino but for any online casino. Moneystorm Casino’s banking options for U.S. players is very limited and can be very costly, I think. Moneystorm’s only options for U.S. players in online depositing are, Visa or Mastercard with deposit limits of a minimum $25 and a maximum of $1000. Moneystorm also offers the usual Money Transfer with rates of either $50 or 12%. The casino does offer Money Order deposits but this type of transaction is strictly done by regular mail service and can take up to a month. I noticed a couple of other things that I had not been aware of in the past. Moneystorm Casino touts their “banking system is provided by Doughflow and the security of transactions is delivered via 2048 bit encryption from GoDaddy”. I did not know GoDaddy provided anything other than domain site sells and I had never heard of Doughflow. Looks as if I have some homework to do before I consider depositing at Moneystorm. The next thing new to me was Moneystorm’s withdrawal fees for their player’s winnings. After I saw this information (withdrawal fees) I tried to pin down a fee schedule or some other type list, but I was unable to find anything with that type of information. I have never cashed out at an online casino so I am not sure if all other online casino charge this type of fee. I will however look for this type of fee at other online casinos. One would think that these online casinos make enough profit from their games and not be greedy by charging their players this additional cost. This was a definite negative for me. Moneystorm’s slot menu is super. The site has slots with 3D effects and a wide range of coin amounts that players may bet. The Keno area of Moneystorm is very good. In fact, the casino has the highest payouts for Keno winners that I have found so far in online casinos. On a scale of 1 to 10, I gave Moneystorm Casino a 7. I would of rated the site higher had their banking been different. I would recommend Moneystorm Casino to all LCB’ers!
3
I recently signed up for Money Storm Casino via the LCB no deposit bonus. I have played at casinos with the same software before and I absolutely loved the games. They have the Betsoft software along with Pamper and AC casino. You don't have to worry about downloading, there casino is a flash version and that's great. Sometimes downloading is half the battle. Money Storm offers a $300 free chip through LCB with a 99 times waging requirement. This is tough to beat. That's almost 30 grand that you have to play through and if you do make it, it will probably take you forever. I didn't even come close to making it. With that being said, I have not yet made a deposit here, but they do offer a 300% match bonus on EVERY deposit with a 50 times play through for slots, and a 100% match bonus with 60 times play through if you want to play other games besides slots. I believe you can play all games. There are only some games that you can play with your no deposit bonus, but they make it easy and have a screen with games just for your current bonus. They have a lot of 3-D games which is nice too. My favorite game at Money Storm is MR VEGAS. I have actually played this slot for fun before I came to this casino. It features 4 different bonuses. You can get 3 slot machines and get a mini slot machine game bonus with 3 spins. You can get a scatter of 3 MR Vegas on reels 1 3 and 5 and you get to play a roulette game with Mr Vegas and his 2 women friends. You can also get Mr Vegas with a dice symbol and that triggers the free spins features with the number on the die equaling the number of spins and the multiplier. The last feature is the Money Wheel Jackpot. If you get 5 pieces of the money wheel, you get a spin on the money wheel. You can earn anywhere from 10 free spins to $100,000. You have to be betting max bet in order to collect the progressive jackpot. I would definitely recommend Money Storm to everyone, but would definitely play with your own money. The waging requirements are too high and not worth it.
3.5
No deposit bonus claimed, Won over $24,000 which after meeting the playthrough requirement was changed to $150, Withdrawal request made for the $150 and all I.D etc that is required sent so just have to wait and see if they pay out. Few good games on there but not as much choice as a lot of other casinos offer, If they pay me my winnings then I will use the site again in the future.
3.5
I really like the look of this site. It’s nice and sleek looking and they’ve got some cool graphics to look forward to. This is an online flash casino, so there is no obnoxious software download required. The best part about playing here is most definitely their slot selection. There are tons of exciting progressive slots available and massive jackpots to look out for. They also have a variety of video slots and classic slots. They also have some other games available, but the main attraction here is definitely the slots. Plus, they’ve got awesome bonus features such as bonus games and free spins to look forward to. Players can also engage in exciting tournaments on a frequent basis. They also have a lot of fun promos here to take advantage of. Overall, this is a pretty nice site to try out and I have had mostly good experiences here and I will continue to play their games.
No deposit bonues claimed