THEBES CASINO

Hello, @Rusty Fetterov We hope this message finds you well. Please note that we have updated our site and added many new and exciting features to it, including the possibility to claim and manage your bonuses by yourself, right from your account, as well as an amazing loyalty program. Come online for more information and your Account Manager will set you up with the best perks! @bryanbassyona We hope this message finds you well. We checked your account and noticed that the reason why you were unable to cash out is because you were trying to cash out from a free chip that you played before making your first deposit. Please note that while the Sign Up bonus is cashble, any other chips will become cashable only if they are received after you made at least one deposit. Come on chat so you can find out more about how to set your account up for future withdrawals and best of luck on the games! @Ekaterina Novozhilova We hope this message finds you well. Please note that we checked this matter and noticed that there were no winnings in your balance and that you never had a payout request. Have a great rest of the day! @lootfi16 We hope this message finds you well. We weren’t able to locate your account, so we would like to kindly ask what happened and how we can improve your gaming experience. Please come on chat so we can talk about it and we will make sure to do everything in our power to help you have an enjoyable time on the site. @mamasgotit We are happy to hear that you enjoyed the games and also happy to let you know that in order to make sure that you are on the winning streak, we enabled a NO-LOSE deal for your account, which will get you 100% of your first deposit back in Cash, right on your account, which you can do with as you wish, cash out, or put them into play. Looking forward to seeing you online! @Joshua Mark Nathan We are happy to hear that you enjoy our bonuses and promos and would like to invite you online for the newest tournaments as well! You will definitely love them and hopefully they will bring you a great deal of luck! See you online soon! @Coolsongss We hope this message finds you well! We are sorry to hear that you did not like our deposit bonuses, but we can assure you that we have other deals as well, including very profitable Cash Back deals. Please note that all our withdrawal information is on the site in case you want to review it and we are also at your full disposal should you need any clarification or help. Have a great day and best of luck!

i never liked the casinos that you have to contact live chat to beg for them to add the bonus money, yes they do it but they always try to get you to buy a huge package and they always seem like bots in the chats. weather or not they are i am not sure. and you can play they same games at so many other reputable casinos online. i wouldn't even waste my time going back.

to be honest i hate this casino... they offer a free welcome bonus or whatever, so after u've played a lot, they tells u that the bonus is not cashable, that is just for fun. what a terrible casino,

in this casino I was not paid the winnings of $ 500. not even returned the Deposit. said to make three deposits to pay. Complete nonsense . It is a pity that I lost the win and the money.

beware of this scam casino , they dont pay , do not deposit here

I used thebes free chip and it was great,I would be weary depositing after I was pushed to do so even thru email (not chat) being sent directly from the support team? I questioned that so I say: try them at your own risk.I will not be depositing but did well on my free chip but never came close to actually making it thru,the games are "ok" but do not pay as well as other casinos I have visited or have membership with.

They send you a lot of bonuses in your email its great!

Thebes casino doesn't deserve even one star. They are a scam. I tried their free chips and the games paid least. And when you talk with live chat, they just always induce to make a deposit proposing a huge bonus. And by the chat agents, the information on withdrawal, account verification, wagering requirement, etc are different. And I Players should avoid this casino.

I have never deposited here and was hoping to perhaps do so:)Are there limitations to playing on a non deposit bonus and cashing out?I just don't know enough about this particular site and the customer service??maybe I will try it out and see if I like it:)

Hello! We would like to thank you all for your feedback! And, since we want each and every player to be 100% satisfied with his gaming experience here, we always seek to improve, so please email us at casinorep @ thebescasino.com [typed together] with any suggestions you might have! Now we would like to address some of your comments: Dear Ekaterina, You asked about the withdrawal procedure and playing without bonus money – which lead our agent to believe you were asking about cashing out winnings from your deposit: he presented you with the information for your current VIP level: your max chashout was indeed 500 – if the winnings would have come from a deposit. However your winnings were made by playing the cashable Sign Up bonus – the max cashout for this was, at the time, 250. You can always come online, our support team will be there 24/7 - and they will explain anything that is unclear. In regards to the free spins Mikbarb was mentioning: note that winnings that come from the free spins are added to your account as bonus money. This bonus money comes with a x75 wager. Once the wagering requirements are finished – all the winnings are cashable. And you still have $ 21.40 in your balance – waiting to be played! Jcbossi209 mentioned our promotional calls: all our players receive this promotional calls. My colleagues never declined adding the bonus on your account: they simply informed you of our rules: one of them states that bonuses received between the Sign Up bonus and your first deposit are not cashable. We invite you online to take advantage of all the amazing promotions and experience the new and improved Thebes Casino! Have a wonderful day, Gwen