Lucky Ace Casino is going through a bit of a rough patch right now. Although the online casino is nowhere near as bad as some of its counterparts, their customer support team has proven unresponsive, and some of their terms and conditions need a little explaining, as they appear to be harsh towards players in the UK. Even so, the casino claims to be licensed by the UK Gambling Commission, so it can’t all be bad, right?
Not exactly. This ProgressPlay Ltd casino doesn’t offer too many payment methods to players, and as mentioned, their support team is poor. They offer live chat and e-mail support, but of the options provided, neither seems to be particularly on the ball and even then the help you receive is practically useless. VISA, MasterCard, Skrill, Neteller, VISA Electron, Maestro, Paysafecard, iDeal, and the option of paying by phone are all supported at this site.
Newbies who decide to take the plunge and play at Lucky Ace Casino anyway will note that there is a welcome bonus which is worth a £200 bonus when you make your first deposit, courtesy of a 100% match. Players can also pocket regular free spin bonuses, participate in raffle draws, and join the other typical promos and bonuses which you would expect to find (and often do) at any ProgressPlay Ltd, casino.
Players should, however, keep an eye out for the wagering requirements of any bonuses they plan on claiming, and do their homework regarding the terms and conditions. As mentioned, if you happen to be based in the UK, you may find some rather nasty rules thrown into the mix there. For the time being, we’d stay clear of this casino until they clear up those issues.
Games at Lucky Ace Casino
Lucky Ace Casino features software from a good range of casino software providers, although the total number of games that they carry does pale in comparison to some of the larger online casinos out there also catering to the UK gambling industry. Expect to find top games, slot games, jackpot games, casual games and traditional casino games from developers such as Net Entertainment, Microgaming, and others at this site.
The clear majority of games at Lucky Ace Casino tend to be slots, and those big-name titles include Warlords: Crystals of Power, Fairytale Fortune: Red Riding Hood, Motörhead, Aloha: Cluster Pays, Guns ‘N’ Roses, Psycho, Game of Thrones, and Terminator 2, to name just a few of the more popular ones.
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