In our experience, Supreme Play is the worst casino we’re come across. Operated by Cyberrock Entertainment N.V., they are registered under the jurisdiction of Curacao but the identity of the actual master licence holder is kept secret. There has so far been no success in contacting their regulator when players need to have arbitration or resolve their complaints.
The company is part of the BestPay Partners group who took part in unethical business practices by taking advantage when another affiliate hacked into other sites and put unpaid advertising links there without permission. These sites were not compensated for the legal advertising and this took place over a period of months. The BestPay Partners group members continued to take on new accounts well after the other affiliates took corrective action.
The biggest issues that players experience extremely long delays in receiving the money and quite often they are not paid out their winnings. Not only can the support staff be extremely rude but there are examples of management themselves sending highly unpleasant emails. Supreme Play has even threatened and abused online forums for the reporting of their players’ matters, which have resulted in a number of sites putting them on blacklist.
They have some of the worst and most player and friendly terms and conditions of online casinos that we have seen. For example, deposits of $/€/£249 or less are multiplied by 10 and that is the maximum amount that you can withdraw from this casino. The rest of the balance is considered null and void and is immediately removed from a player’s account. Withdrawal requests take on average 15 - 18 working days and that only begins when the authorization process has been completed successfully; furthermore the Fraud department has to give their okay as well.
Any player who does not gamble on the site for periods of 90 days will lose all the funds to the casino. And if you think that’s unfair then this condition trumps all the above. As from the website: “The Casino reserves the right to change, add or subtract from the games and / or services it offers, at any time, without prior announcement or update. Terms and conditions may be changed or altered and the player accepts this as part of the prerogative of the website to do so when and if necessary.” Again we recommend that you steer clear of Supreme Play.
Games at Supreme Play Casino
Supreme Play has a wide variety of slots including 3-reel, I-slots, video and 3-D. They only have four progressive jackpots. Video poker is fairly well supported and is available in both single- and multi-hand varieties. The offering is rounded off with standard table games, bingo and even specialty games, few of which you’re unlikely to find anywhere else.
Supreme Play is blacklisted, we advise you play at another casino.
3
Ok
ok for rival casino, only high deposit limit of 30.. not fast payouts
1.5
Rival casino , like the other user reviews here, i can say too that the payments are really really slow, and sometimes the livechat just says "we have problems wich withdrawals at the moment" and in the same time they offer you a deposit bonus and try everything to make you deposit there. Really bad service and casinos like this i dont trust.
1.5
the slots are nice, but the payments are slow and the staff is friendly only when you make deposits...
0.1
Thank you kenghiong. The list of restricted countries have been updated.
1
this casino does not allow people from singapore to join. cannot sign up.
hello!! i received a 10 euro no deposit bonus from supreme play casino with max cashout 50 euro!! i have completed the wagering requierements and now they ask me to deposit 30 euro via neteller in order to cashout 50 euro plus the 30 euro i deposit is it safe to do????
3
I see a Union Jack, a Girl with a pink martini, and I'm already sold! Clearly a UK site (you won't find Canadian and US players in here), Supreme Play provides downloadable software that you install on your computer (only PC supported), but I did fish out instant games option (playable from any browser with flash support), strangely enough, not visible from the front page. If I get pass the obvious flaw in design, must say that site looks nice and really polished. You can choose to register the account with South African Rand, Euros, U.K. Pounds and U.S. Dollars, using popular online payment options, like Neteller and Moneybookers (the latter giving you the opportunity to get a $10 bonus if you open a new account). The welcome package includes a 200% Bonus for maximum of $888 on the first deposit, which is nice, but no Free No Deposit bonus to find. I didn't have any problems with getting the bonus and withdrawal, although it was a really small amount.
thanks for all your help Ihave received the other $2000 today
today is the 6/07 and I have not yet received the other $2000 I made the withdrawal reqeust on the 13th of june
I have tried to send you a e-mail but it has failed are you sure that is the right e-mail address